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<< Previous Section - CS500 & W700 Wireless Headsets for Cisco PhonesNext Section - Cisco Softphones with Plantronics Spokes Softphone >>

Section 7: Remote Answer and Hang-up For Wireless Headsets

Wireless units give you freedom, and adding a Handset Lifter or EHS cable allows greater productivity by allowing you to answer and hang up calls remotely.  Both will sense when your phone is ringing and will generate beeps in your headset to alert you to an incoming call.  If you choose to take the call, simply press the Call Control Button on your headset to answer the call.  Your phone answers the ringing line, and you can begin talking.  When finished, just press the Call Control Button again to disconnect the call.  You will need to return to your phone to press the appropriate buttons to dial, transfer a call, or to perform any other phone functions.  Most phones will support the Handset Lifter, which raises and lowers your telephone's handset, simulating your answering a call.  The EHS cable electronically establishes calls on newer phones without the mechanical motor and physical movement of a handset lifter, but otherwise accomplishes the same thing.  Having the ability to answer remotely greatly increases your productivity.  You can answer away from your desk and carry on conversations wherever you need to take them.  It also allows you to answer calls that would have normally gone to voice mail.  This saves you a tremendous amount of time playing phone tag with customers or co-workers.

 


For the latest models: Plantronics Handset Lifters & EHS Cables

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