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Yealink has been an industry leader in the manufacturing of voice and data products, which includes IP phones, for businesses and call centers since it was founded in 2001. IP phones connect to the internet and require a phone service in the cloud to operate. Yealink phones will offer different sized monochrome or color screens, traditional dial pad, soft keys, and navigation buttons. Phones are accessible through a GUI (graphical user interface) where you log into your phone via its IP address and use of your computer to make changes. This allows for easy programming of features and directory management. Yealink phones require power either through your network (referred to as POE or power over ethernet) or by an A/C power adapter sold separately. Many of Yealink’s newer phones have built-in Wi-Fi for easy installation (no cabling needed), USB ports and Bluetooth compatible making for numerous headset options and ways to connect.
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