Poly EncorePro HW540 Headset

(Quick Disconnect)
(36 customer reviews)


  • Same Day
  • Poly Gold Partner

HW540 Convertible Headset (Poly 88828-01 or HP 783P0AA#ABA)

  • Business-grade series weighing 22-32 grams
  • Ear loop (L), Neckband & Headband options included
  • Noise-canceling mic for average to loud environments
  • Quick-Disconnect lets you unplug and walk away
  • Support Sold Separately – See Below
  • Remember…an amplifier or direct connect cable is required
  • Same Day Shipping On In Stock Items
  • Warranty 2-Years
  • Latest Date Codes
Featured Videos
Plantronics EncorePro 540 - Complete flexibility means high-performance for every work-style
Plantronics HW540 Corded Headset Introduction
What To Consider

Poly (Formerly Plantronics) EncorePro HW540 Headset – Poly 88828-01 or HP 783P0AA#ABA

Simplicity is the best way to describe the Poly EncorePro HW540 corded headset, part # Poly 88828-01 or HP 783P0AA#ABA. Classed as a convertible headset, three different wearing options are included, ensuring you find the perfect fit. You can easily change from over-the-head, over-the-ear, or behind-the-neck styles to find what is most comfortable for your all-day wearing comfort.

A flexible noise-canceling microphone allows for perfect positioning, so your callers hear you with less background noise and distractions. If you choose over-the-ear, the ear hook is bendable and flexible, conforming to your ear for a more secure fit.

For over-the-head users; the headband is adjustable, and the temple pad (on the opposite side from the speaker) is soft and pliable. With any wearing option, a soft ear cushion rests against your ear, covering the speaker, which provides the latest in audio sound quality.

Plantronics Convertable Headset - In Use

The HW540 includes a clothing clip helping the headset stay perfectly positioned. The clip becomes the point where cord pulls are confined, rather than pulling on your headset.

As with any H-series headset, you will also need an amplifier or direct-connect cable, depending on your application, to plug into the headset’s quick disconnect. This is also the connection that allows you to disconnect and walk away from your desk, automatically putting your caller on hold through the headset, then continuing your call once reconnected.

If you’re new to headsets and unsure how you want it to fit, or you want to standardize your users’ choice into a single option, this is an excellent headset choice to simplify your life.

Wired Headset With Multiple Wearing Options

  • 3-in-1 headset allows you to choose your wearing style
  • Freeing your hands for typing and writing increases productivity
  • Designed with quality and comfort being the focal points
  • Flexible microphone for optimal voice clarity
  • Quick-Disconnect cord allows you to easily walk from your desk
  • Lightest in its class of business headsets
  • Soft foam ear cushions provide all-day comfort
  • Laser welded construction for unbeatable toughness


• INCLUDES large (92mm) ear loop, Neckband & Headband
• FREE clothing clip included for better cord management
• FREE technical support with purchase

• Need help?  Call us and talk to a Real Person!

Three innovative wearing styles ensure a perfect fit with Poly EncorePro HW540 headset:
     + Lightest in class
     + Wideband audio
     + Precise microphone positioning

Headset with 3 Wearing Options


To ensure comfortable all-day wearing, the Poly HW540 comes with three different wearing styles. This allows you to choose the most comfortable fit which makes it one of the best call center headset options. You’re also getting the lightest headset in its class weighing as little as 22 grams when worn over the ear.


Headset with small speaker


With many phones raising the standard in audio quality, wideband audio delivers a richer, clearer conversation and reduces listening fatigue. The Poly HW540 also includes SoundGuard technology that protects users from noise spikes and meets OSHA/Noise at Work standards.




Neckband Headset

The Poly HW540 flexible microphone is noise canceling. By cutting down on background noise, you ensure your caller will hear you comfortably above any other background noise.

With visual and tactile positioning guides, you can be confident that your headset microphone is in the perfect position for each call.


Earlobe / Earloop headset


The Poly HW540 corded headset uses laser-welded construction, and its metal joints are engineered to provide reliability where it matters.  Investing in this headset will provide years of hands-free communication and a most productive work environment. Increased reliability helps manage costs.


Headsets Direct - Headsets 101 Guides


Check out our popular Headsets 101 – Ultimate Guide to Understanding Headsets. We constantly update this page, keeping you informed on using the Poly EncorePro HW540  headset and any other Poly headset in which you’re interested.

With numerous pictures and detailed headset information, you will fully understand what connects where and what’s needed for any application you may have.

Poly Headset Benefits:

  • Connects to PC or desk phone with Poly audio processors.
  • Ideal for Telephone-intensive users, customer care centers, help desks, telesales, and customer service organizations.
  • Hearing protection SoundGuard technology:  Acoustic limiting for protection against sounds above 118 dBA.
  • Audio performance Wideband audio (up to 6,800 Hz), noise-canceling microphone.
  • Quick Disconnect™ feature lets you walk away from your phone while still wearing your HW540 headset.
  • Adjustable clothing clip for cord management which removes weight and pulling from bottom cord.
  • Warranty: 2-Years for Unsurpassed Durability
  • Operating Frequency: High-Frequency Wideband
  • Headset Weight: 22-32 Grams
  • Compatibility: Poly Amplifier, Adapter Audio Processor or Direct Connect Cable
  • Wearing Style: Monaural / Single Ear
  • SKU: Poly 88828-01 | HP 783P0AA#ABA
  • UPC: Poly 017229142947 | HP 197029632678

Poly HW540 EncorePro Headset Insider Info:


When installing the EncorePro headset, the first task is to properly fit it to your head. Attach the headband to the headset with the ear cushion against your ear. The opposite side of the headband is called the T-bar, or temple pad.

This should be positioned above your other ear. You may require adjusting the headband by sliding it in to make it smaller or out to make it larger. If using as an ear headset, attach the ear loop and conform the loop to fit comfortably.

The microphone needs to be ¼ of an inch (the width of your finger) away from the corner of your mouth when using adjusting. You can rotate the mic boom up and down for perfect positioning. At the end of the headset cable you will find a connection called the Quick Disconnect.

You will have a matching connection in which to plug the cable, located on your amplifier or cable, depending on compatibility and your application. Make a test call to ensure the unit is working properly.

Also, many users disregard using the clothing clip, when in actuality it plays an important role in making the headset appear very light weight. By clipping it on or near your shirt collar, the weight of the lower portion of the cord stops at the clothing clip. You will never feel pulling on the headset or the need to re-position it as you reach and stretch the lower cord.


When storing, it’s best to place the headset over a hook so it’s not just setting on your desk, and this also keeps the cord hanging freely.

If left on your desk, the cleaning crew can easily bump it and knock it to the floor, where the cord can find its way into the vacuum. You also want to let the cord hang free and avoid tightly wrapping it, which over time will damage the internal wires.

We developed a headset hanger to affix to your monitor in an effort to keep your headset safe and out of harms way. To view click HDI Headset Hanger.


When cleaning, always use non-alcohol chemicals or wipes. Using alcohol-based products over time will break down the cords making them very stiff and clumsy to use.

You will want to wipe all plastic components and cables. Be sure to avoid saturating any openings where electronic components are in close proximity. This will include the small holes in the speaker casing and at the end of the mic boom where the microphone is located.

The Poly HW540 comes with foam cushions, which can be replaced as needed. When cleaning your HW540 headset, also avoid sticking anything into the end of the Quick-Disconnect connection where the four metal contacts are located. This connection is made to last, and more damage than good will come if you try to clean it.


If you’re wanting to purchase a Poly or Plantronics headset, this headset is made for a business professional or call center looking for the best possible quality in a corded headset. With one ear covered and the other open, the headset keeps you in tune with what’s going on around you and makes it easy to converse with others.

The noise canceling microphone will cut down on background noise, making a great headset for louder environments.

Additional information for the Poly EncorePro HW540 Headset

Headset Weight

22-32 grams


Poly 88828-01, HP 783P0AA#ABA


Poly 017229142947, HP 197029632678


Same Day Shipping On In Stock Items





Connects To

Quick Disconnect (QD)

Headset Type


Wearing Style

Headband – Single Ear, Earbuds / In Ear / Ear Loop, Neckband

36 reviews for Poly EncorePro HW540 Headset | Poly 88828-01 or HP 783P0AA#ABA

  1. Scott G

    Love working with the Folks at Headsets Direct, great customer service!

  2. Justin P (verified owner)

    Great quality, versatile, and comfortable.

  3. Martin C (verified owner)

    I really like the choices on how to wear the headset. I prefer the over the ear. Has good sound in the earpiece. I would definitely buy this again.

  4. Matt R. (verified owner)

    These work great and we’re compatible with our dispatching system. The multiple options of wearing the headset allows for the comfort style of wearing it to each individual.

  5. BW (verified owner)

    Good service. Fast shipping. Works as advertised.

  6. STEPHANIE R (verified owner)

    Great headsets, highly recommeded

  7. Gil L (verified owner)

    This is an excellent product. (I bought two.) My staff is quite pleased. Plus, your customer service was superb in helping us set up the equipment. It was a smooth, hassle-free process from start to finish. Thank you!

  8. CherylR

    The headset is working great. We had a little trouble setting everything up because we didn’t understand our own phones, but very happy with the service from Headsets Direct in helping us to resolve it.

  9. Moreland Vision Source

    We got 2 headsets for our front desk staff. They love them. Work well.

  10. GregG (verified owner)

    Great sound quality, comfortable,versatile, Would recommend to anyone who spends a lot of time on the phone.

  11. KAK (verified owner)

    The team has really appreciated the 3 options of how to wear it. They work great and look good too. Thanks for a great product!!

  12. Sarah (verified owner)

    Great product, great service! Thank you for helping me find a headset that would work with my Viop phone.

  13. Kg

    I love this headset! Its super light weight, and I particularly like the around-the-head option. Feels like I’m not wearing a headset all day long! It’s a great item at a great price.

  14. Mickie

    We ordered 3 of these to try. They are comfortable and lightweight. However, the over-the-ear piece has broken on all three. Very cheaply made. For the cost, not worth it to replace them after less than 4-5 months.

    HDI comment: Purchasing through us gives you a full warranty from Plantronics. These are easily replaceable at : https://www.headsetsdirect.com/headset-registration-warranty-replacements/

  15. Headset

    I bought this headset for the over-the-ear feature and other than a few operator errors (had trouble getting it to fit around my ear without being loose in the beginning), it works great! I enjoy not having a bar across my head, but sometimes I find that it does cause discomfort on the top of my ear, especially since I do work 12 hrs shifts. I am figuring over time it will be just as natural as the bar over the head model I have used for the last 3 yrs.

  16. Phone in AZ

    This headset works perfectly in my crowded and sometimes noisy office. Never had an issue, and the other side can hear me just fine. Seller was amazing to work with and even changed the shipping to save me money since I was inside the shipping radius to make regular shipping just as fast as expedited. Will definitely buy from them again.

  17. ProGuard

    Headsets Direct made me a hero with my staff. Having a choice as to how this phone will be worn was worth the little extra. They just love this headset.

  18. Frank K

    Product worked great and gave us the options and features we needed in a hand free headset.

  19. D8

    Best headset I’ve ever had. I work 10-16 hour shift at a 911 center and use the over the ear option. It’s so lightweight I hardly notice it’s there. Great sound quality from ear to mic, noted difference in clarity from the old headset I used. Would recommend this to anyone.

  20. Tamara

    I like the over headset the best, but it messes up my hair.
    The around the ear pieces are good, but I have a hard time because I wear glasses, and it does not stay on very well.

  21. Kevin

    Very pleased. No problems!!

  22. Leo

    Three options for wearing the headset’ comfortable, lightweight, and good quality of sound for a great price.

  23. Paul

    Everything came as ordered and in a timely manner.

  24. mark chevrolet

    Headsets Direct made it very easy to order headsets. I actually duplicated pieces, and their sales department called and straightened out my order. Attention to detail….bonus

  25. Tee

    Great headsets.

  26. Gina

    Ordered two of these headsets for the office. We haven’t had them for too long but so far, they work great! It is so nice to be hands free and not hurt our necks and shoulders trying to type and hold the phone handset at the same time. We haven’t had any complaints from customers saying they can’t hear us or understand us. Clarity seems to be fine on both ends of the line. Easy to install.

  27. Prince

    Ordered 25 for my company. Going to order some more soon. I didn’t hear any complaints from anyone till date. With glasses or without glasses, With behind the neck or above the head, it has a solution for every trouble. Quality of the sound is at its peaks.

  28. Quality

    This product was first purchased as a trial headset for our staff due to the Plantronics Duo Pro was discontinued. The positive feedback that I received back on this product was amazing. Personnel loved how lightweight, comfortable, and the different configurations you can utilize. Once purchased from Headsetdirect, the product was delivered within a week.

  29. County Auditor

    We love the headsets

  30. Hemanth

    Easy to setup with multiple options.

  31. CdaRst

    Great headset with interchangeable headpieces. Makes it nice for those who wish to use just an ear piece. Was wanting to upgrade as we were experiencing a lot of background noise, and unclear calls.This headset solved the problem.

  32. Association

    Versatility of three options for use was reason for purchase. Everyone is pleased with their ease of use and reversibility (right to left ear). Industry is high volume calls and this will help aches and pains in neck, shoulders.
    Very few mentioned callers not being able to “hear them clearly”…”questioned them about the volume staff was speaking”…all resolved by increasing volume.

  33. RH

    This headset works well. The setup is super easy. The sound is clear. I didn’t give it 5 stars because it feels like it’s going to fall off my ear. It hasn’t fallen off yet so it may be me. It is light in weight.

  34. MT

    I have been using the headset for a week and people can hear what I am saying without needing to raise my voice.

  35. Mike

    From the initial phone call I made to the delivery of the headsets, I have been very pleased. It was simple and I was able to speak to a person right away.
    I would recommend headsetsdirect.com to any of my business partners.

  36. Larryderm

    The is an exceptionally good product.

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