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The Poly (formerly Plantronics) APC-43 Electronic Hook Switch (EHS) cable communicates electronically with your desk phone giving your wireless headset call control. The APC-43 EHS allows ring alerts to sound in your headset as well as answer and end calls remotely.
The APC-43 cable eliminates the need for a HL10 handset lifter. This cable works with Cisco and some Panasonic desk phones and may work with additional manufacturers.
Poly has several EHS adapters, each being unique to a specific telephone and wireless product. We strongly suggest confirming compatibility with us before purchasing.
TECH TIP: APC-43 EHS Compatibility/Installation Guide
NOTE 1: The Cisco 8865 is compatible with both the Poly APC-43 and APU-75. The APC-43 EHS plugs into the headset and AUX port. The APU-75 plugs into the USB port on the phone.
To use the Poly APC-43 EHS cable, the Cisco server must be running Cisco CallManager System Version 4.1(3)SR5x or higher.
The phone must be set for “Wireless Headset Hookswitch Control” = Enabled
Access the server administrator with a browser. Select Device>Phone through the drop down menus.
If the phone is equipped with a model 7914/7915/7916 expansion module:
Same Day Shipping On In Stock Items
Non-Returnable
1-Year
APC-43
38350-13
0017229154605
Tom – June 21, 2018
Great product.
GadgetMan911 – June 21, 2018
Needed this cable to make a headset work on our new Cisco phone system
DB – June 21, 2018
No configuration necessary. Truly plug and play.
Kate – June 21, 2018
Bought this device so that the phone could be answered while away from the desk. So, far have successfully tested this device’s capability to answer 100 feet away. It’s been GREAT even without a straight shot to the main console or base, it has allowed me to answer calls without a problem. Seems to function very reliably and am very glad that this was purchased for those circumstances when one is called away from the desk.
Robin – June 21, 2018
Adding the ability to not have to have a “lifter” for the headset allows for no extra parts to break down. Will add flexibility to my job.
Ryan – June 21, 2018
Easy setup fast shipping, no complaints.
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