Poly Voyager 4245 Office Convertible Headset

(Desk Phone + PC + Mobile) & Teams Version
(2 customer reviews)


  • Same Day
  • Poly Gold Partner

Voyager 4245 Office Bluetooth Headset

  • Headset for your desk phone, mobile phone & PC
  • 328 feet of range while weighing only 21 grams
  • Unlimited Talk time with 2 hot swappable batteries
  • Three different wearing styles are included
  • Add an EHS cable/HL10 lifter for remote answer
  • Support Sold Separately – See Below

Microsoft Teams Certified

  • Same Day Shipping On In Stock Items
  • Warranty 2-Years
  • Fresh Batteries
  • Latest Date Codes

Poly Voyager 4245 Office Convertible Bluetooth Headset

Enjoy high levels of freedom, comfort and audio quality with the Poly Voyager 4245 Office wireless headset. Connect to desk phones, PCs, and mobile devices with unlimited talk time. Weighing just 21 grams, the Poly Voyager 4245 Office convertible headset is the lightest Bluetooth headset for contact center use.

With 3 different wearing styles, your entire team will be happy and comfortable for all day use. Bluetooth technology allows for seamless and easy global wireless deployment.

Each battery offers up to 5 hours talk time, but unlimited talk time is achieved with the replaceable battery that can be swapped out mid-call. The spare battery is charging while not in use and users will know when it’s time to swap batteries with the visual and audible alerts indicating the battery level.

The Poly Voyager 4245 Office convertible headset includes a noise-cancelling microphone, so surrounding noise is blocked to allow for calls to stay clear with high-quality wideband audio. The long microphone boom can be positioned in the right place for each person and will stay in place. SoundGuard Digital protection ensures a safe audio experience from daily noise exposure.

Desk phone and headset in charging stand

Power Up Productivity For Office Workers

The Poly Voyager 4245 wireless headset system enables your employees globally to experience high levels of wireless freedom, comfort, and audio quality. Connecting to desk phones, PCs, and cell phones—the Voyager 4245 enables your journey from on-premises equipment to the cloud.

Unlike other solutions, the Voyager 4245 Office delivers unlimited talk time, so you never lose that connection with a customer. It delivers 3-way headset connectivity for more flexibility and has Microsoft Teams certification to future proof your devices.

Comfortable and Lightweight

Freedom To Move And Collaborate. Light Enough To Wear All Day. Voyager 4245 Office is the lightest Bluetooth® headset for contact center use weighing in at just 21 grams. Everyone can move freely and collaborate in comfort, all day. Three wearing options on a single device keep your teams happy too—and makes for easy ordering and stock control. Bluetooth technology allows for seamless and easy global wireless deployment.

Headset Being Used In Call Center

Unlimited Talk Time

Never lose that critical connection with your customers. Voyager 4245 Office has continuous battery life for unlimited talk time. If a battery runs low, it can be swapped out mid-call—so conversations stay on track. Calls are never dropped due to a lost charge. The spare battery is charging when not in use and agents know when it’s time to swap the battery—visual and audible alerts indicate battery level.


The Poly Voyager 4200 Office Headsets Offer Great Audio Quality

Fewer Mistakes And Less Repetition Means A Better Customer Experience. With Poly Voyager 4245 Office, distracting noise surrounding the speaker is blocked by the noise-cancelling microphone. Calls stay clear with high-quality wideband audio and the microphone’s long boom that can be positioned in exactly the right place. And a safe audio experience is ensured with SoundGuard Digital protection, which protects from daily noise exposure.


Microsoft Teams Certified

Microsoft Teams version available that delivers easy collaboration and communication with a dedicated Teams button for instant access to the Teams app.

Voyager 4245 Office Features:

  • Over-the-ear lightweight style weighs only 21 grams
  • Convertible wearing style to fit you perfectly
  • Noise-cancelling microphone
  • Microsoft Teams version available with dedicated Teams button for instant access
  • Bluetooth 5.0 with BLE
  • Wireless headset range up to 328 ft
  • Up to 5 hours talk time on a single battery
  • Includes 2 batteries allowing one to charge while the other is in use
  • Enhanced voice alerts
  • 1 Year Warranty

UC Version

  • Part # V4245 Office (USB-A) (Formerly Voyager 4245 CD)
  • POLY
    • SKU: 214700-01
    • UPC: 0017229169371
  • HP
    • SKU: 7D7K0AA#ABA
    • UPC: 197192148921

Microsoft Teams Version

  • Part # V4245 Office (USB-A) (Formerly Voyager 4245 CD-M)
  • POLY
    • SKU: 214701-01
    • UPC: 0017229169395
  • HP
    • SKU: 7S3Y5AA#ABA
    • UPC: 197497168822

Poly Voyager 4245 Office Convertible Headset Specifications:

Talk/Standby Time

  • Up to 5 hours talk time, and 7 days standby time on a single battery. Easily swap included second battery while call is in progress for unlimited talk time.


  • Bluetooth 5.0 with BLE

Audio Profiles



  • 328 ft / 100 m

Voice Alerts

  • Enhanced voice alerts announce remaining talk time, mute, and connection status


  • US/UK English, Spanish (LATAM), French, Italian, German, Russian (Cyrillic), Mandarin, Korean

Poly Voyager 4245 Office Microphone

  • Dual mic array with noise canceling front mic

Frequency Response

  • Wideband: 50 Hz–7 kHz; Multimedia 20 Hz–20 kHz

Battery Capacity

  • 140 mAh

Battery Type

  • Rechargeable, replaceable lithium ion polymer

Charge Time

  • 3 hours

Multipoint Technology

  • Yes

Poly Voyager 4245 Office Convertible Headset Weight

  • 21 Grams


  • Poly Lens desktop version is available for Windows/Mac, mobile version offered on Android and iOS, Plantronics Manager Pro suites: Asset Management & Adoption, Call Quality & Analytics, Health & Safety; Amazon Alexa (easy access); TILE (lost headset location)

*Use of included spare charged battery required

Additional information for the Poly Voyager 4245 Office Convertible Headset




Deskphone/ PC, Mobile Bluetooth Device

Headset Wearing Style

Headband Single Ear, Neckband Single Ear, Over/In the Ear

Headset Weight

28 grams

USB Connection Type

Standard USB-A, Teams (Microsoft) USB-A


Poly 214700-01 (USB-A), 214701-01 (MS Teams USB-A), HP 7D7K0AA#ABA (USB-A), 7S3Y5AA#ABA (MS Teams USB-A)


V4245 CD-A (USB-A), V4245 CD-MS (MS Teams USB-A)


Poly 0017229169371 (USB-A), 0017229169395 (MS Teams USB-A), HP 197192148921 (USB-A), 197497168822 (MS Teams USB-A)


Fresh Batteries, Latest Date Codes

Launch Date

April 2020

Roam Distance

328 ft

Talk Time

12 hrs – Unlimited w/ 2nd battery




Same Day Shipping On In Stock Items

2 reviews for Poly Voyager 4245 Office Convertible Headset

  1. Kristine K (verified owner)

    We have ordered a total of 4 headsets. Started with one and it was easy to install and get working. Even easier to use and great for the zoom meetings we are all in. I ordered 3 more for the rest of the office. Very light weight, easy to wear all day.

  2. Julia P (verified owner)

    Excellent sound quality; easy to set up; every possible option available to put on head, in ear, outside of ear, etc. Seamless switching between VOIP on laptop and iPhone. Have used the backup battery once in the few weeks since it arrived – glad to have it.

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