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Polycom (now called Poly) has been an industry leader in manufacturing IP phones for businesses and call centers since it was founded in 1990. IP phones connect to the internet and require a phone service in the cloud to operate. Polycom phones will offer different sized monochrome or color screens, traditional dial pad, soft keys, and navigation buttons. Phones are accessible through a GUI (graphical user interface) where you log into your phone via its IP address and use of your computer to make changes. This allows for easy programming of features and directory management. Polycom phones require power either through your network (referred to as POE or power over Ethernet) or by an A/C power adapter sold separately.
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