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The Poly (formerly Plantronics) HL10 Handset Lifter (straight plug) will automatically lift your desk phone’s handset with you push allowing you to answer and hang-up calls remotely. Auto pickup of a ringing line needs to be supported by your phone for this function to work.
The Poly HL10 Savi/Voyager/CS500 handset lifter is compatible with many phones but you should also check the compatibility of an Electronic Hookswitch (EHS) cable which will also allow for remote answer/hang-up but is designed for specific phones.
TECH TIP: Not compatible with older CS wireless headsets where the lifter plugs into the bottom of the base. See below
Poly HL10 Handset Lifter (SKU 60961-35) is compatible with:
Savi WO100, WO200, WO300, WO350, W710, W720, W730, W740, CS510, CS520, CS530, CS540, Savi Series, Voyager Series w/Office Base
*Will not plug-in properly to CS50, CS55, CS70N, CS351N, CS361N, 510S – (Use 90 degree plug – Part # 60961-32)
TECH TIP: Make sure to set your deskphone’s ringer volume to a mid-loud setting and not to a music ringtone. The HL10 handset lifter is sensing the vibration of your deskphone ringing, which indicates an inbound call. Once the lifter senses a call, it sends a signal to your headset to beep in your ear, indicating you have an inbound call.
When you press the Call Control button on the headset, the lifter lifts and you have an immediate connection with your caller.
Plantronics
Same Day Shipping On In Stock Items
Non-Returnable
1-Year
60961-35
0017229127869
Justin V. (verified owner) – March 22, 2022
Easy to install with my phone. First time dealing with something of this nature and installation was a breeze.
Admin – December 27, 2018
It works fine as long as the phone is not on a phone holder at an angle. The headset on the phone is heavy and it was not allowing it to work properly till I laid the phone flat. It also appears to working fine like I said I have only had it for a short time.
Dan – June 21, 2018
The desk phone handset lifter is indispensable for my work. It works flawlessly. Well worth the extra dollars
Don P – June 21, 2018
Sierra Sage – June 21, 2018
Reading the instructions, I thought it would be more complicated to install, but it was very easy and intuitive. I also watched the Headsets Direct You-Tube video tutorial just to be safe. It works great, just as intended. Have not had any problems. It is very helpful to be able to answer the phone from anywhere and not miss calls rushing to the receiver.
David – June 21, 2018
This was purchased along with the Plantronics CS530 headset. This made it work so much better for him. This was an older Sprint handset so had to use this instead of a cord.
Sharon – June 21, 2018
I had only utilized Avaya before, and these work great.
keith – June 21, 2018
Great accompaniment to the CS530. Makes work area more efficient for the employee.
Lorrie – June 21, 2018
Ok, but handset falls off when lifted. We tape a piece of foam or cardboard to the cradle so the handset doesn’t fall onto the desk when the lifter and headset is activated.
natalie – June 21, 2018
The lifter was super easy to install, and it works great
susan – June 21, 2018
I don’t think it took 5 minutes to read instructions and install this lifter. It works flawlessly.
Skyflyerbob – June 21, 2018
Easy to install on a Cisco VoIP phone. Integrates perfectly with the Plantronics wireless (“It’s wireless. How difficult can it be to NOT install a wire?”) headset.
Hanset lifter – June 21, 2018
Works great!!
jonny – June 21, 2018
Best product ever
s – June 21, 2018
It really works! Now I can answer my phone by just clicking on my headset. Efficient and reliable.
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