Poly APC-82 EHS Cable

Poly APC-82 EHS Cable (Cisco)

The Poly (formerly Plantronics) APC-82 Electronic Hook Switch (EHS) cable communicates electronically with your desk phone giving your wireless headset call control. The APC-82 EHS allows ring alerts to sound in your headset as well as answer and end calls remotely.

This cable eliminates the need for a HL10 handset lifter. This cable works with Cisco desk phones and may work with additional manufacturers.

Poly has several EHS adapters, each being unique to a specific telephone and wireless product.
We strongly suggest confirming compatibility with us before purchasing.

TECH TIP: APC-82 EHS Compatibility/Installation Guide

Poly APC-82 Compatibility:

Headset Compatibility

• CS500 Series
  • Current: CS540, and all -XD variants
  • Discontinued: CS510, CS520, CS530
• Savi Series
  • Current: 7210, 7220, 7310, 7320, 8210, 8220, 8245, and all -M variants
  • Discontinued: W710, W720, W730, W730, W740, W745, and all -M variants
• Voyager Series
  • Office: 4210, 4220, 4245, 5200
  • USB: When used with Voyager Office Base and all -M variants

Cisco Phone Compatibility

• 8941, 8945, 8945G, 8946
• 8965, 8965G

Poly APC-82 Notes:

Cisco Electronic Hookswitch Setup:

Cisco Phone Firmware version is 9.4.1

Enable “E-Hookswitch connected” under Preferences menu. This is on the phone not the server.

Poly APC-82 EHS Specifications

• Model: APC-82
• SKU # 201081-01
• UPC: 0017229142800
• Warranty: 1 year