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The Poly (formerly Plantronics) APC-82 Electronic Hook Switch (EHS) cable communicates electronically with your desk phone giving your wireless headset call control. The APC-82 EHS allows ring alerts to sound in your headset as well as answer and end calls remotely.
This cable eliminates the need for a HL10 handset lifter. This cable works with Cisco desk phones and may work with additional manufacturers.
Poly has several EHS adapters, each being unique to a specific telephone and wireless product.
We strongly suggest confirming compatibility with us before purchasing.
TECH TIP: APC-82 EHS Compatibility/Installation Guide
Cisco Phone Firmware version is 9.4.1
Enable “E-Hookswitch connected” under Preferences menu. This is on the phone not the server.
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