Manufacturer Headset Registration & Warranty Replacements
The following will assist you in having headsets under warranty replaced by Plantronics.
You can contact Poly (formerly Plantronics) directly with any questions at: (i.e. to verify if the product is under warranty):
Option 2 (Help with product or check status on replacement order)
Option 3 (Product replacement or warranty information)
NOTE: Plantronics will pay to ship your replacement, but you will be responsible for return shipping charges.
START BY CLICKING HERE: https://support.poly.com/support/s/
The following will assist you in having headsets under warranty replaced by Jabra.
You can contact Jabra directly with any questions at 1-866-697-8757 (i.e. to verify if the product is under warranty).
START BY CLICKING HERE: https://www.jabra.com/PN/ServiceNet
Please follow the steps below to register your headphones and file a claim,
- Create an account HERE by clicking the “Signup” button in the top right-hand corner.
- Once you’ve created your account, click “Register your products” to complete the registration.
- To file a claim, click “View Registered Products” and click the orange “Actions” menu beneath the headphones and select the type of return you would like to complete.
- After submitting your claim, you will receive an email with the next steps within two business days.