Manufacturer Headset Registration & Warranty Replacements

The following will assist you in having headsets under warranty replaced by Plantronics.

You can contact Poly (formerly Plantronics) directly with any questions at: (i.e. to verify if the product is under warranty):

1-888-248-4143
Option 2 (Help with product or check status on replacement order)
Option 3 (Product replacement or warranty information)

NOTE: Plantronics will pay to ship your replacement, but you will be responsible for return shipping charges.

START BY CLICKING HERE:  https://support.poly.com/support/s/

The following will assist you in having headsets under warranty replaced by Jabra.

You can contact Jabra directly with any questions at 1-866-697-8757  (i.e. to verify if the product is under warranty).

START BY CLICKING HERE:  https://www.jabra.com/PN/ServiceNet

Please follow the steps below to register your headphones and file a claim,

1. Create an account HERE by clicking the “Signup” button in the top right-hand corner.
2. Once you’ve created your account, click “Register your products” to complete the registration.
3. To file a claim, click “View Registered Products” and click the orange “Actions” menu beneath the headphones and select the type of return you would like to complete.
4. After submitting your claim, you will receive an email with the next steps within two business days.