Category: Headsets Direct

Plantronics recently announced the Plantronics SupraPlus HW251 Corded Headset has been discontinued and is no longer available now that supplies have run out.  The current replacement as of August 28, 2019 is the Plantronics EncorePro HW510V Headset:   Plantronics HW510V Corded Headset: The Plantronics EncorePro HW510V business grade headset is an all-new generation of headsets … Continued

Plantronics recently announced the Plantronics SupraPlus HW261N Corded Headset has been discontinued and is no longer available now that supplies have run out. The current replacement as of August 26, 2019 is the Plantronics EncorePro HW520 Headset:   Plantronics HW520 Corded Headset: The Plantronics EncorePro HW520 business grade headset is an all-new generation of headsets … Continued

We recently moved from a hard desk phone to a Softphone and use Plantronics Savi Wireless Headsets, which are working great with our new Softphone; as they did with our desk phones.  These headsets are wonderful! The following will discuss how to train using the conference call feature on wireless headsets. With new employees joining … Continued

I wanted to take a moment and discuss something that is rarely addressed by headset companies; the different headset nuances that come into play. We focus so much on the features you need to look for in a headset that we bypass some things you may wish you’d known about beforehand.  It’s important to making … Continued

NEC phones come programmed with varying settings regarding headsets. Most of the time the APN-91 cable will work without issues. On occasion the audio will work, but you don’t have the ability to answer/hangup remotely. When that occurs, we suggest the following:   1) On the Plantronics wireless headset base (CS500 series, W700 Savi series, … Continued

Okay, I’ll admit when I first realized that I would be wearing a headset for my new position I was apprehensive.  I hadn’t used one on a day in day out basis in years and so I imagined I’d have something clunky and weighted over on top of my head. I was worried I’d have … Continued

Why is my new wideband headset and amplifier making noises I have never heard before?  This is a common question and issue. If you have upgraded from a narrow band headset to a wideband headset you may hear strange noises you have never heard before. This issue and solution may be one of the following: … Continued