Best Selling Headsets Q1-2019

Best selling headset lists can be hard to come by, but can greatly benefit customers in a place to start when shopping for headsets.  As a result, Headsets Direct has specialized in the headset industry since 1996.   Having a wide variety of customers enables us to provide solutions from single individuals to large contact/call centers.  … Continued

Plantronics HW261 Replaced by Plantronics HW520V Headset

Plantronics recently announced the Plantronics SupraPlus HW261 Corded Headset has been discontinued and is no longer available now that supplies have run out. The current replacement as of August 28, 2019 is the Plantronics EncorePro HW520V Headset:   Plantronics HW520V Corded Headset: The Plantronics EncorePro HW520V business grade headset is an all-new generation of headsets … Continued

Plantronics HW251 Replaced by Plantronics HW510V Headset

Plantronics recently announced the Plantronics SupraPlus HW251 Corded Headset has been discontinued and is no longer available now that supplies have run out.  The current replacement as of August 28, 2019 is the Plantronics EncorePro HW510V Headset:   Plantronics HW510V Corded Headset: The Plantronics EncorePro HW510V business grade headset is an all-new generation of headsets … Continued

Plantronics HW261N Replaced by Plantronics HW520 Headset

Plantronics recently announced the Plantronics SupraPlus HW261N Corded Headset has been discontinued and is no longer available now that supplies have run out. The current replacement as of August 26, 2019 is the Plantronics EncorePro HW520 Headset:   Plantronics HW520 Corded Headset: The Plantronics EncorePro HW520 business grade headset is an all-new generation of headsets … Continued

Poly Elara 60 & Voyager Focus Headset

Poly Elara 60 WS w/ Voyager Focus Introduction This new Poly Elara 60 mobile phone station enhances smartphone collaboration. It allows you to transition seamlessly from your cell phone to the mobile phone station and control how you collaborate with headset, speakerphone, and handset options. If you have a home office or often work remotely, … Continued

Plantronics Savi W710 Discontinued and Replaced by Plantronics Savi W8210

Plantronics recently announced the Plantronics Savi W710 Wireless Headset has been discontinued and is no longer available now that supplies have run out. The current replacement as of August 14, 2019 is the Plantronics Savi W8210 Wireless Headset: Plantronics W8210 Wireless Headset: Today’s enterprise and contact center professionals work across a range of devices – … Continued

Plantronics SupraPlus HW251N Discontinued and Replaced by Plantronics EncorePro HW510

Plantronics recently announced the Plantronics SupraPlus HW251N Corded Headset has been discontinued and is no longer available now that supplies have run out. The current replacement as of August 14, 2019 is the Plantronics EncorePro HW510 Headset:   Plantronics HW510 Corded Headset: The Plantronics EncorePro HW510 business grade headset is an all-new generation of headsets … Continued

Employee/Manager Training Using Headset Conference Call Feature

We recently moved from a hard desk phone to a Softphone and use Plantronics Savi Wireless Headsets, which are working great with our new Softphone; as they did with our desk phones.  These headsets are wonderful! The following will discuss how to train using the conference call feature on wireless headsets. With new employees joining … Continued

Headset Nuances to Consider Before Buying

I wanted to take a moment and discuss something that is rarely addressed by headset companies; the different headset nuances that come into play. We focus so much on the features you need to look for in a headset that we bypass some things you may wish you’d known about beforehand.  It’s important to making … Continued

Help With Installing the Plantronics APN-91 EHS Cable for NEC Phones

NEC phones come programmed with varying settings regarding headsets. Most of the time the APN-91 cable will work without issues. On occasion the audio will work, but you don’t have the ability to answer/hangup remotely. When that occurs, we suggest the following:   1) On the Plantronics wireless headset base (CS500 series, W700 Savi series, … Continued