This little device, called the MDA100 QD, is going to be a real solution solver for your company when you need your people to work with a desk phone and their computer, and you want to use a corded option! It’s an economical option to be able to flow effortlessly from one technology into the … Continued
You start your work day with your corded H-series Plantronics headset plugging into your Plantronics M22 Vista Amplifier. After a hectic morning of calls, you decide to take a short break from calls to get to that pile of filing that’s been staring at you the past few days. A few minutes later, you’ve finished … Continued
Plantronics DA80 (now DA85) Audio Processor: The new Plantronics DA80 is a high-performance USB audio processor for analog headsets. The DA80 has a standard USB connection on one end, then a cord, then the inline controls, and finally the standard Plantronics quick disconnect. This is where you would also need an H-Series headset to plug into the … Continued
We had a customer inquiry about the compatibility of Plantronics headsets with Grandstream telephones: Question: We were told that we need cable #38099-01 to connect our Plantronics H-series headsets to the new Grandstream GXP2124 phones we just had installed. With our old phones we were using Polaris cables. Why can’t we use them? Answer: To begin with, … Continued
In my previous life as a call center representative, I have used the Vista M22 Amplifier, but I always used it with batteries, not an AC Power Adapter. Of course, if you are on the phone 8 hours a day, those batteries don’t last very long. Even worse, you don’t want to be on a … Continued
Electronic Hook Switch (EHS) adapters give you the ability to answer your phone remotely. This adapter plugs into your phone and your wireless unit. (It is very important to pick the EHS adapter that will work with the model of your wireless headset and the phone you are using). The signal to open the … Continued
The M22 is Plantronic’s latest go-to amplifier in their headset arsenal. With internal improvements that support today’s VOIP telephones, something the older M10 and M12 models couldn’t do, it’ll be there for you for years to come. Since it is the new and improved model, we often get calls regarding the different steps involved when … Continued
Information Technology (IT) is what seems to drive business today. Just about every company has its IT department made up of personnel trained to help it run smoothly. They can work on anything from maintaining computer mainframes, to fighting viruses, to programming a simple phone. Speaking of the simple phone, or PlainOldTelephoneS (POTS for short), … Continued
By David Byrd This past weekend I hosted a dinner party, so Friday was a simple affair of brined pork chops and roasted potatoes. However, Saturday was my first grilled or smoked dinner. It was not a BBQ or casual affair. We started with smoked salmon served with an avocado purée, smoked fontina cheese and … Continued
DSP: Digital Signal Processing* enhances the sound of your voice. SSP: Secure Simple Pairing* If your phone supports SSP you will not need to enter a PIN code or Passkey. HSP: Headset Profile* For voice and mono music, this is the most commonly used profile, providing support for the popular Bluetooth headsets to be used … Continued