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Our USB wired dual ear (stereo) headset buyers guide will provide you with the information and choices you need to make an educated buying decision.
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The above selection of USB headsets that are wired for dual ear (stereo) use will give occasional users needing a binaural USB headset many options to consider from the major business grade manufacturers. Most will offer foam cushions, minimal headband padding and basic microphone noise canceling. Out of the box they will sound and perform like more expensive models. Over time you will likely start to experience the need for warranty replacements. When working in an office with spare units, this isn’t an issue. For teleworkers, this may mean down time as you need to arrange for a replacement or make unexpected travel plans to the office to exchange for a working unit.
The above selection of USB corded headsets covering both ears are typical business grade solutions that will sound great, are well padded for all-day wear and will last for years. Typical models will offer multiple connection types to connect to devices with 3.5mm or USB-A to USB-C adapters.
You will also find a choice as to where your volume, mute and other call control buttons are located. Some models will provide these controls inline, within the cable while others will offer the controls on the speaker case. Also, when comparing models consider the size of the speaker/cushion. The larger the speaker, the better the sound will be for your audio and it will also create a better barrier to block out noise in your background. In contrast, a smaller speaker may be more desirable for those focused on a headset being as light-weight as possible when background noise is not an issue.
The above selection of USB wired stereo headsets not only offer great sound and durability, they start making a significant difference in the technology built into the headset. From live on-screen pop-ups with guidance on factors affecting your customer’s call experience; including background noise, the position of your microphone, silence, and interruptions allow you information you’ve never had at your fingertips.
Using a software system that can analyze conversations will make a difference to your bottom line. New hires will improve their call flow quickly, reducing overhead and training costs. Experienced representatives will maximize their call engagements as they focus on call silence and interruptions.
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