Poly EncorePro EP525 USB Headset

(PC) & Teams Version


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EncorePro EP525 Wired USB Headset:

*** Manufacturer’s Special Pricing – Expires 10/30/23 ***

  • Business-grade series weighing only 74 grams
  • Noise-canceling mic for average to loud environments
  • Built-in USB-A and USB-C connectors
  • Full native Microsoft Teams experience (Microsoft Teams model)
  • Built-in Hold and Call Answer buttons

Microsoft Teams Certified

Need help? See our Computer Headset Comparison Chart

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  • 30-Day Returns
  • Latest Date Codes

Poly EncorePro EP525 Dual Ear USB Headset w/ Inline Call Controls

The Poly EncorePro EP525 USB smarter digital headset lets your employees take calls from home or office, regardless of how they connect to a PC. They’re the first call center digital headsets to connect you to everything Teams has to offer, even while you’re on a call. Hybrid working has never been easier. They even adjust audio performance to your specific headset, giving you ideal call quality, every time. The controls are a breeze, including a single hold button for audio and video. Designed to preserve your hearing and built to take years of punishment, these headsets make true flexibility your new reality.

Poly EncorePro EP525 USB Headset

Ready, Headset, Go – Taking Calls From Home Or Office Has Never Been Easier

Free your call center to work from anywhere – with everything Teams has to offer. The EncorePro EP525 USB smart digital wired headsets connect to your PC and make hybrid working easier than ever.

Poly EncorePro 500 USB Call Center Headsets


Flexible & Future-Proof – Support Hybrid Working With Connection To Poly’s New And Legacy Equipment

The EncorePro EP525 USB wired headset makes it radically easier to keep both new and legacy equipment in the  mix.  These USB models come with full USB-A and USB-C access right on the cable.

Poly USB-A & USB-C Dual Connectivity


Work Teams Like A Boss – Giving You The Full, Certified Microsoft Teams Experience

Get the most out of Teams with pro-level access and a dedicated Teams button on the inline control with the EncorePro 525. Bring it to front-of-screen instantly to find an internal expert for rapid support on customer calls. You’ll easily join internal Teams meetings and quickly access missed call, voicemail and calendar notifications.

Microsoft Teams Certified


Completely Optimized – Better Audio Quality, Durability, Even User-Friendliness

Call clarity isn’t just a dream. The EncorePro 525 USB headset has clearly-displayed buttons on your headset inline control to hold or answer calls – and they’re recessed, so you don’t risk accidentally activating them. Also offers a useful single audio/video hold button.

Built For Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.

Poly EncorePro 500 USB Call Center Headset Compatibility

Poly EncorePro EP525 USB Features:

  • Lightweight with an adjustable fit
  • Noise cancelling microphone with flexible boom and positioning guides
  • Long-term reliability with aircraft grade aluminum joints
  • SoundGuard Digital to protect users hearing
  • USB-A and USB-C connectors on the same cable

Standard USB Version

  • SKU # 218274-01
  • Part # EP525 USB
  • EP500 Series
  • UPC # 017229175167

Microsoft Teams Version

  • SKU # 218275-01
  • Part # EP525-M USB

*Download the latest release of Plantronics Hub software to get one-touch call answer/end with these softphones.

Poly EncorePro USB Specifications:

  • Audio Characteristics
    • Bandwidth: 150 HZ to 6800 Hz
    • Maximum acoustic output: <102 dB (with G616 option enables)
  • Weight and Dimension
    • Weight: 74 grams
    • Cable Length: 82 in
    • Inline module: 2.95in x .98in x .39in
  • Design
    • Axes of adjustment: 6
    • Microphone boom rotation: 290′

Additional information


Same Day Shipping On In Stock Items



Cable Length

82 in


Microsoft Teams, Computer USB-A, Computer USB-C

Headset Wearing Style

Headband Dual Ear

Headset Weight

74 grams


Latest Date Codes


30-Day Returns

USB Connection Type

Standard USB (A & C), Teams (Microsoft) USB (A & C)


218274-01 (Standard USB), 218275-01 (Teams version)


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