Poly CCX 400 Business Media Phone

Business Media Desk Phone With Color Touchscreen

The Poly CCX 400 Business Media Phone is the “next-generation” of CCX family of phones. With a 5 inch color touch screen and Android 9 powered performance, this phone is easy to use and sounds great – and blocks out the background noise to keep your conversations on track.

Exceptional Voice Clarity

Hear every nuance with the industry’s best sound quality featuring Poly HD Voice and Ploy Acoustic Clarity. Eliminate distracting background noise with exclusive Poly Acoustic Fence.

Dependable and Easy-to-Use

The CCX 400 improves collaboration and increases productivity – always on and ready for the next call. The Poly CCX 400 Business Media Phone combines an attractive ergonomic design with an intuitive user touch screen interface that together reduce the time spend learning new features and functions.

Straightforward Deployment

Easy for IT to manage with robust provisioning and management of telephony deployment and support.

 

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Poly CCX 400 Business Media Phone Features:

Color Touch-screen Operation

• Simple touch-access to contacts, meetings and voicemails – so users can get right to work

Audio Features

• Hear every nuance with award-winning Poly audio technology

Headsets

• Headset options suit workers’ style with many ways to connect (USB, RJ9, and EHS ports)

Android 9 Performance

• Fast, responsive scrolling, Dark UI option

Handset Speakerphone

• Full duplex performance you can count on

Indicator

• Message waiting indicator lets you know when you have a voicemail

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Poly CCX 400 Business Media Phone Specifications:

User Interface Features

• Gesture-based, multitouch-capable capacitive touch screen
• 5-inch color LCD (720 x 1280 pixel)
• 9:16 aspect ratio
• Screen saver
• On-screen virtual keyboard
• Voicemail support
• Adjustable base height
• One USB-A port for media and storage applications
• Unicode UTF-8 character support
• Adjustable font size selection (regular, medium, large)
• Normal and dark mode
• Multilingual user interface

Audio Features

• Poly HD Voice technology delivers lifelike voice quality for each audio path; handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• OPUS support

Headset and Handset Compatibility

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B
• 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially-available TTY adapter equipment
• USB headset support

Network and Provisioning for the Poly CCX 400 Business Media Phone

• SIP protocol support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch
• 10/100/1000Base-TX across LAN and PC ports
• Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
• Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
• Provisioning and call server redundancy supported*
• QoS Support – IEEE802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
  • Network address translation support for static configuration and “keep-alive”
• SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4 and IPv6
• TCP
• UDP
• DNS-SRV

*Planned localization

Security for the Poly CCX 400 Business Media Phone

• 802.1X authentication and EAPOL Media encryption via SRTP
• Transport layer security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

Power – (Varies by SKU)

• Built-in auto sensing IEEE 802.3af PoE (Power over Ethernet) (Class 3) 13 W (Max)
• External Universal AC/DC Adapter 5VDC @ 3 A (15 W)
• ENERGY STAR^® rated

Regulatory Approvals**

• USA FCC and NRTL

**Planned compliance

Safety

• UL 62368-1

EMC

• FCC Part 15 Class B

Operating System

• Android 9

Operating Conditions

• Temperature: +32 to 104° F
• Relative humidity: 5% to 95%, noncondensing

Storage Temperature

• 40 to 160° F

General

• Size: 7.1 in x 8.5 in x 2.0 in (WxHxD)
• Weight: 2.23 lbs
• Warranty: 1 year
• CCX 400
• SKU # 2200-49700-025 (CCX 400 Business Media Phone. Open SIP. PoE (Power over Ethernet). Ships without power supply. (UPC: 00610807893349)
• SKU # 2200-49700-001 (CCX 400 Business Media Phone. Open SIP. PoE (Power over Ethernet). Ships with NA power supply. (UPC: 00610807893325)
• SKU# 2200-49700-019 CCX 400 Business Media Phone. Microsoft Teams. PoE (Power over Ethernet). Ships without power supply. (UPC: 00610807893332)

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What Comes In The Box:

• CCX 400 Console
• Handset with handset cord
• Network (LAN) cable – CAT-5E
• Desk stand
• Setup Sheet
• Power supply dependent upon SKU