Poly CCX 500 Business Media Phone

(Touch Screen)

$346.48$370.63

  • Same Day
    Shipping
  • Created with Sketch. 30 Day
    Money Back Guarantee
  • Poly Gold Partner

Poly CCX 500 Business Media Phone

  • Touch screen convenience with a 5″ multi-touch LCD display
  • Hear every nuance with award-winning Poly audio technology
  • Award-winning Poly Acoustic Fence technology
  • Contacts/meetings are easily accessible on color touch screen
  • Microsoft Teams version available
  • Support Sold Separately – See Below
  • Same Day Shipping On In Stock Items
  • Warranty 1-Year
  • Non-Returnable
Featured Videos
Poly CCX Overview
Poly CCX Series Audio Innovations

Need a Perfect Desk Phone? 

Meet the new standard in desktop touch screen phones. The Poly CCX 500 Business Media Phone has workers feeling confident they’ll sound professional on every call. No word or inflection is missed, thanks to legendary audio quality, Poly HD Voice, and Poly Acoustic Clarity. And let’s hear it for Poly Acoustic Fence. It eliminates background noise to keep calls quiet wherever it’s noisy—like open offices and call centers.

By design, the phone is simple and intuitive to use—with one-touch-access to your contacts and meetings. So users can get right to work. IT will be a fan too. Robust provisioning and management capabilities take the headache out of telephony deployment and support. Looking for usability options? You got it. Choose a headset or handset. More options, more happiness.

  • Models choices supporting Open SIP or native Microsoft Teams
  • Color touchscreen operation with 5-inch multi-touch LCD display
  • Hear every nuance with Poly HD Voice and Poly Acoustic Clarity
  • Eliminate distracting background noise with Poly Acoustic Fence
  • Full duplex speakerphone operation with world-class echo cancellation
  • Powerful chipsets to support next-generation features
  • Easy to install anywhere with optional Wi-Fi dongle (coming soon)
  • Headset options to suit any style (Bluetooth®, USB, RJ9)

Poly CCV 500 Business Desk Phone

Hear every nuance with Poly HD voice (100-20kHZ) and Poly Acoustic Clarity technologies. Destroy distracting background noise with Poly Acoustic Fence technology. And brace yourself for our advanced noise blocking technology.

The CCX 500 supercharges collaboration, thanks to 100% availability. Mix in a gorgeous ergonomic design, intuitive user touchscreen interface, and a dedicated Teams button (Microsoft Teams edition) or Application button (Open SIP), and you’re ready for a serious productivity boost.

Its integrated Bluetooth technology, 2 USB ports, RJ9, and EHS ports mean you can go hands-free with more headset choices than ever before. Never use a handset? Order the CCX500 without one.

It’s an IT manager’s dream. Robust provisioning and management of telephony deployment and support make setup a snap.

 


Poly CCX 500 Business Media Phone Features:

Color Touch-screen Operation

  • Simple touch-access to contacts, meetings and voicemails – so users can get right to work

Audio Features

  • Hear every nuance with award-winning Poly audio technology

Headsets

  • Headset options suit workers’ style with many ways to connect (USB, RJ9, Bluetooth, and EHS ports)

Android 9 Performance

  • Fast, responsive scrolling, Dark UI option

Handset Speakerphone

  • Full duplex performance you can count on

Indicator

  • Message waiting indicator lets you know when you have a voicemail

Poly CCX 500 Business Media Phone Specifications:

User Interface Features

  • Gesture-based, multitouch-capable touchscreen
  • 5-inch color LCD (720 x 1280 pixel)
  • 9:16 aspect ratio Screensaver
  • On-screen virtual keyboard
  • Voicemail support
  • Adjustable base height
  • 1 USB type-A port (2.0 compliant) for media and storage applications
  • 1 USB Type-C port (2.0 compliant) for media and storage applications
  • Integrated Bluetooth 4.2
  • Unicode UTF-8 character support
  • Adjustable font size selection (regular, medium, large)
  • Normal and dark mode
  • Multilingual user interface* including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
  • *Planned localization

Audio Features

  • Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
  • Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
  • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
  • Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree speakerphone modes
  • Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • OPUS support

Headset and Handset Compatibility

  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
  • USB headset support
  • Bluetooth headset support

Network and Provisioning

  • SIP protocol support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port gigabit Ethernet switch
  • 10/100/1000Base-TX across LAN and PC ports
  • Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported *
  • QoS Support—IEEE 802.1p/Q tagging
  • (VLAN), Layer 3 TOS, and DHCP
  • VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery – Network address translation support for static configuration and “keep-alive”
  • SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4 and IPv6
  • TCP
  • UDP
  • DNS-SRV

*Planned localization

Security

  • 802.1X authentication and EAPOL media encryption via SRTP
  • Transport layer security (TLS)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables

Power

  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13W (Max)
  • External universal AC/DC adapter (optional) 48VDC @ 0.52A (25W)
  • ENERGY STAR® rated

Regulatory Approvals**

  • USA FCC and NRTL

**Planned compliance

Safety

  • UL 62368-1

EMC

  • FCC Part 15 Class B

Operating System

  • Android 9

Part Numbers

  • 2200-49720-001 CCX 500 Business Media Phone. Open SIP. PoE. Ships with power supply. (UPC 00610807893400)
  • 2200-49720-025 CCX 500 Business Media Phone. Open SIP. PoE. Ships without power supply. (UPC  00610807893424)
  • 2200-49710-025 CCX 500 Business Media Phone without handset. Open SIP. PoE. Ships without power supply.
  • 2200-49720-019 CCX 500 Business Media Phone. Microsoft Teams/SFB. PoE. Ships without power supply.
  • 2200-49710-019 CCX 500 Business Media Phone without handset. Microsoft Teams/ SFB. PoE. Ships without power supply.
  • 2200-49713-001 CCX 500 wall mount Kit

General

  • With handset: 17.8cm x 21.6cm x 5.2cm WxHxD (7.0in x 8.5in x 2.0in WxHxD)
  • CCX 500 with handset carton weight: 1.28 kg (2.82 lbs)
  • Warranty: 1 year

What Comes In The Poly CCX 500 Business Media Phone Box:

  • CCX 500 Console
  • Handset with handset cord (handset model only)
  • Network (LAN) cable—CAT-5E
  • Desk stand
  • Setup sheet
  • A/C Power Adapter depending on SKU

Additional information

Availability

Same Day Shipping On In Stock Items

Brand

Poly

Returnability

Non-Returnable

USB Connection Type

Standard USB-A

Warranty

1-Year

SKU #

2200-49720-001 (w/ Power Supply), 2200-49720-025 (POE)

Platform

Open SIP

Power

PoE, Power Supply Included

UPC

00610807893424 (POE), 00610807893400 (w/ Power Supply)

Reviews

There are no reviews yet.

Be the first to review “Poly CCX 500 Business Media Phone”

Your email address will not be published. Required fields are marked *

We Make Your Life Easy!

  • Headset / IT Specialists Since 1996
  • Shipping From Multiple Manufacturer Fulfillment Centers for Greater Inventory
  • Authorized Dealers (Unlike 3rd party sellers on Amazon, eBay, etc.)
  • Real People To Simplify Solutions, Verify Compatibility and Meet Delivery Deadlines
  • Guaranteed Genuine Product with Full Warranty and Support
  • Discounted Pricing with Additional Quantity Discounts Available
  • Same Day Shipping On Most Orders (12:00pm MST)
  • Free Technical Support For Our Customers
  • Out-of-Box Failures Are Replaced Quickly At Our Expense
  • Expedited Warranty Replacements
  • Visit: BBB Business Review A+ Rating