Poly CCX 350 Teams Business Phone



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  • Poly Gold Partner

Poly CCX 350 Microsoft Teams Native Experience Phone (Poly 2200-49690-019 or HP 848Z7AA#AC3)

  • Full Microsoft Teams integration on a dial-pad phone.
  • Hear every nuance with award-winning Poly audio technology
  • Two Gigabit Ethernet ports
  • One USB-C port for media and storage applications
  • Dedicated RJ-9 headset port with USB Headset support
  • Support Sold Separately – See Below
  • 3 Minimum Order
  • Same Day Shipping On In Stock Items
  • Warranty 1-Year

Poly CCX 350 Teams: Small Phone — Big Value – Poly 2200-49690-019 or HP 848Z7AA#AC3

Get everything you need in one sweet-looking desk phone. The Poly CCX 350 Teams business media phone part # Poly 2200-49690-019 or HP 848Z7AA#AC3 offers industry-leading HD audio for incredible value for the price. Exclusive Poly Acoustic Fence and NoiseBlockAI technologies shut out distracting background noise. It may be an entry-level phone, but comes with top-of-the-line audio.

Poly CCX 350 Teams Business Phone - Angle

Its durable construction and seamless keypad design makes it ideal for any business situation from home offices to warehouses.

Full Microsoft Teams Integration

Everything Microsoft Teams, packed into a dial pad phone. You won’t find phones at this price point that are fully certified for Microsoft Teams.Wired Headsets for Microsoft Teams

Value Meets Performance

All the features you want at an entry-level price. Good luck finding another dial phone at this price point that has the industry-leading sound quality. HD voice technology with Poly Acoustic Clarity means you’ll never miss a word or inflection. And Poly Acoustic Fence and NoiseBlockAI technologies eliminate distracting background noise at the source.

Microsoft Teams Business Phone - Front

Versatility IT Will Love

Your IT manager will thank you profusely. These phones take the headache out of telephony deployment with Poly Lens support. And the Poly CCX 350 Teams phone has amazing durability which means fewer repairs or replacements, even in the dustiest warehouse.

Warehouse Mounted VoIP Desk Phone

Productivity With Style

Next-gen design for the new workplace. The Poly CCX 350 Teams business phone instantly upgrades any office decor with up-to-the-minute industrial design. Illuminated keys get your calls done faster. And its two-position stand and included wall mount makes it a breeze to set up on desktops, lobbies, or employee lounge areas.

Poly CCX 350 Phone Features:

Traditional Dial Pad Experience

  • Sanitary keypad design

Dedicated Teams Button

  • Microsoft Teams version to support easy collaboration and communication with a dedicated Teams button for instant access tot he Teams app

Poly HD Voice

  • Never miss a word or inflection with Poly’s exclusive HD Voice with Acoustic Clarity technologies

Full-Duplex Speakerphone Operation and Echo Cancellation

  • Keep conversations on track with full-duplex speakerphone operation and echo cancellation

Poly Acoustic Fence and NoiseBlock AI Technologies

  • Eliminate distracting background noise with Poly Acoustic Fence and NoiseBlockAI technologies

Durable Design and Debris Resistance

  • Ideal for glove-hand use in retail, warehouse, and manufacturing locations, thanks to durable design and debris resistance

Illuminated Keys

  • Hassle-free usage with illuminated keys: hold, speakerphone, select, and headset select

Poly CCX 350 Teams Business Phone Specifications:

User Interface Features

  • Dedicated Microsoft Teams button
  • 2.8″ color LCD screen (640×480 pixels)
  • Sanitary keypad design with rugged surfaces to aid in durability and debris resistance
  • One USB-C port (2.0 compliant) for media and storage applications
  • Adjustable font size selection (regular, medium, large)
  • Normal and dark mode
  • Multilingual user interface

Audio Features

  • Poly HD Voice technology delivers lifelike voice quality for each audio path; handset, hands-free speakerphone, and optional headset
  • Poly Acoustic Fence technology removes background office noise heard by far end when using handset or wired headsets
  • Poly Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and Poly NoiseBlockAI background noise suppression
  • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
  • Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • OPUS support

Headset and Handset Compatibility

  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
  • USB headset support

Network and Provisioning for the Poly CCX 350 Teams Business Media Phone

  • SIP protocol support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port gigabit Ethernet switch
  • 10/100/1000Base-TX across LAN and PC ports
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported
  • SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4 and IPv6
  • UDP

Security for the Poly CCX 350 Teams Business Media Phone

  • Media encryption via SRTP
  • Transport layer security (TLS)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables


  • Built-in auto sensing IEEE 802.3af PoE (Power over Ethernet) (Class 3) 13 W (Max)
  • External Universal AC/DC Adapter(optional) 5VDC @ 3 A (15 W)
  • ENERGY STAR® rated

Regulatory Approvals

  • USA FCC and NRTL


  • UL 62368-1


  • FCC Part 15 Class B

Operating System

  • Android 9
  • Android 11 (post FA)

Operating Conditions

  • Temperature: +32 to 104° F
  • Relative humidity: 5% to 95%, noncondensing

Storage Temperature

  • 40 to 160° F


  • Size: 7.4 in x 8.4 in x 1.6 in (WxHxD)
  • Weight: 2.23 lbs
  • Warranty: 1 year
  • CCX 350
  • Poly SKU: 2200-49690-019 (CCX 350 Teams Business Media Phone. PoE (Power over Ethernet).
  • HP SKU: 848Z7AA#AC3

What Comes In The Poly CCX350 Box:

  • CCX 350 Console
  • Handset with handset cord
  • Network (LAN) cable – CAT-5E
  • Desk stand
  • Setup Sheet

Additional information for the Poly CCX 350 Teams Business Phone


Same Day Shipping On In Stock Items





USB Connection Type

Standard USB-C




Poly 2200-49690-019, HP 848Z7AA#AC3


MS Teams (PoE)


Poly 0017229192485, HP 197497506228


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