Headsets for NEC Phones.

NEC is a leading telephone company and has done an excellent job integrating telephone headset usage into their standard NEC telephones and newer VoIP softphones. Numerous headsets are compatible with NEC telephones, but finding the correct amplifier or direct connect cable is the key to getting a headset to work properly with your NEC phone.

The following guide will explain the compatible equipment you need, including many pictures to simplify the process of finding a NEC headset for your application.

Last Updated –  July 2019



How to use our Headsets for NEC Phones guide:

Selecting headsets for your NEC phone has never been easier with our how to guide.  From first time buyers questions to long time headset users, this guide will provide a deeper understanding of exactly how your headset will work and what you need.  Most importantly…be sure to call if you have questions because it’s our support that sets us apart.  We’re Plantronics Certified Headset Experts ready to help before, during and after the sale!

Section 1: NEC Compatibility Chart
Section 2: Special Programming
Section 3: Understanding What’s Required for a Corded NEC Headset Solution
Section 4: How Corded Headsets Work With Your NEC Telephone
Section 5: Wireless Headset Options For Nec Phones
Section 6: Remote Answer And Hang-Up For Wireless Headsets


1- NEC Headset Compatibility Chart

How to use this guide:

1) Find your phone model (Column 1)
2) Decide if you want a corded or wireless solution:

Corded:
QD (Quick Disconnect) headset solutions also require a cable or amp.
Visit Understanding Amplifiers & Cables

Wireless:
Adding an optional EHS cables or Lifter will allow for remote answer/hangup

 NEC Model: Corded Headsets Cable or Amp needed with QD Headsets
Wireless
Headsets
EHS Cable/ Lifter
NEC 200 NONE NONE Bluetooth NONE
NEC 300 NONE NONE Bluetooth NONE
NEC 3610 NONE NONE Bluetooth NONE
NEC 3625 NONE NONE Bluetooth NONE
NEC 3760 NONE NONE Bluetooth NONE
NEC 3770 NONE NONE Bluetooth NONE
NEC 400 NONE NONE Bluetooth NONE
NEC 515 NONE NONE Bluetooth NONE
NEC 525 NONE NONE Bluetooth NONE
NEC 600 NONE NONE Bluetooth NONE
NEC 600P QD M22 CS500 & Savi Series HL10
NEC 900 NONE NONE Bluetooth NONE
NEC ACD Terminal: ETT16S-1 QD M22 CS500 & Savi Series HL10
NEC Aspire QD A10 or M22 CS500 & Savi Series HL10
NEC Console 12  NONE NONE NONE NONE
NEC Console 22  NONE NONE NONE NONE
NEC Console 2400  NONE NONE NONE NONE
NEC Console 409  NONE NONE NONE NONE
NEC DS-1000\2000 QD M22 CS500 & Savi Series HL10
NEC DSX QD A10 or M22 CS500 & Savi Series HL105
NEC DT2000 NONE NONE Bluetooth NONE
NEC DT2000 DLX NONE NONE Bluetooth NONE
NEC DT2100 NONE NONE Bluetooth NONE
NEC DT3100 NONE NONE Bluetooth NONE
 NEC Model: Corded Headsets Cable or Amp needed with QD Headsets
Wireless
Headsets
EHS Cable/ Lifter
Make sure your phone has the latest firmware. 

Programming may be required for EHS cables via NEC tech support.

NEC DT310:
DTL-2E-1
DTL-6DE-1
DTL-12E-1
QD A10 or M22 CS500 & Savi Series HL10
NEC DT330:
DTL-8LD
DTL-12D
DTL-24D
DTL-32D
DTL-12PA
QD A10 or M22 CS500 & Savi Series HL10 or APN-91
NEC DT430:
DTZ-12D-3
DTZ-24D-3
DTZ-32D-3
DTZ-8LD
QD A10 or M22 CS500 & Savi Series HL10 or APN-91 w/ Back Cover
NEC DT710:
DTL-6D
DTL-2E
ITL-2E
ITL-6DE
ITL-8LDE
QD M22 CS500 & Savi Series HL10
NEC DT730:
ITL-8LD
ITL-24D
ITL-32D
ITL-12D
ITL-12PA
QD A10 or M22 CS500 & Savi Series HL10 or APN-91
NEC DT750:
ITL-32OC
QD A10 or M22 CS500 & Savi Series HL10 or APN-91
NEC DT820:
IT-6D
ITY-8LDX
QD A10 or M22 CS500 & Savi Series HL10 or APD-807
NEC DT830 / DT830G:
ITZ-12
ITZ-24
ITZ-32
ITZ-8LD
QD A10 or M22 CS500 & Savi Series HL10 or APN-91
 NEC Model: Corded Headsets Cable or Amp needed with QD Headsets
  Wireless
Headsets
EHS Cable/ Lifter
NEC Dterm 10 QD M22 CS500 & Savi Series HL10
NEC Dterm 10: ETT-X-1 QD M22 CS500 & Savi Series HL10
NEC Dterm 2 QD M22 CS500 & Savi Series HL10
NEC Dterm 2: ETT 1-2 QD M22 CS500 & Savi Series HL10
NEC Dterm 4: ETT 4-1 QD M22 CS500 & Savi Series HL10
NEC Dterm 4B: ETT 8-1 QD M22 CS500 & Savi Series HL10
NEC Dterm 5: ETT 16-1 QD M22 CS500 & Savi Series HL10
NEC Dterm 500: ETT-D-1 QD M22 CS500 & Savi Series HL10
NEC Dterm 80 QD M22 CS500 & Savi Series HL10
NEC Dterm i-Series QD A10 or M22 CS500 & Savi Series HL10
NEC Dterm Series E QD A10 or M22 CS500 & Savi Series HL10
NEC Dterm Series II QD M22 CS500 & Savi Series HL10
NEC Dterm Series II: ETE-1HM-2 QD M22 CS500 & Savi Series HL10
NEC Dterm Series III QD M22 CS500 & Savi Series HL10
NEC Dterm Series IP QD A10 or M22 CS500 & Savi Series HL10
NEC DTP Series QD A10 or M22 CS500 & Savi Series HL10
NEC DTR Series (includes DTR8) QD A10 or M22 CS500 & Savi Series HL10
NEC DTH Series QD A10 or M22 CS500 & Savi Series HL10
NEC DTU Series QD A10 or M22 CS500 & Savi Series HL10
NEC Elecktra Elite IPK QD A10 or M22 CS500 & Savi Series HL10
NEC ETE Series QD M22 CS500 & Savi Series HL10
NEC ETJ Series QD A10 or M22 CS500 & Savi Series HL10
 NEC Model: Corded Headsets Cable or Amp needed with QD Headsets   Wireless
Headsets
EHS Cable/ Lifter
NEC ETW16-1 QD M22 NONE NONE
NEC ETW24 QD M22 NONE NONE
NEC ETW8 QD M22 NONE NONE
NEC ETW Series QD M22 NONE NONE
NEC ETZ Series QD A10 or M22 CS500 & Savi Series
NEC HA710 NONE NONE NONE NONE
NEC HA750Z HDAC
(N America)
NONE NONE NONE NONE
NEC HAC610Z NONE NONE NONE NONE
NEC HDV230 QD M22 CS500 & Savi Series 3.5 mm
NEC HDV330 QD M22 CS500 & Savi Series 3.5 mm
NEC HDV430 QD M22 CS500 & Savi Series 3.5 mm
NEC IP Softphone USB NONE Savi Series & Bluetooth2 or USB NONE
NEC ISDN: Dterm 3010 QD M22 CS500 & Savi Series HL10
NEC KeySet (ET20-1) QD M22 Savi Series3 HL10
NEC MAX 2100 NONE NONE Bluetooth NONE
NEC MF5A1B/F NONE NONE Bluetooth NONE
NEC SL1100 Terminals QD U10P CS500 & Savi Series HL10
NEC NEX 2600 NONE NONE Bluetooth NONE
NEC Optima QD M22 CS500 & Savi Series HL10
NEC Optima 1240 QD M22 CS500 & Savi Series HL10
NEC Optima 2470 QD M22 CS500 & Savi Series HL10
NEC P100 thru P800 Series NONE NONE Bluetooth NONE
NEC SL1000 Terminals QD M22 CS500 & Savi Series HL10
NEC SN610 QD M22 Savi Series4 HL10
NEC SN619 NONE NONE NONE NONE
NEC SN654  NONE NONE NONE NONE
NEC SN716-A\B\C QD A10 or M22 CS500 & Savi Series NONE
NEC T810, T840 NONE NONE Bluetooth NONE
NEC talktime MAX 920, 960 NONE NONE Bluetooth NONE
NEC UT800 QD U10 or M22 ANY Remote Answer and Alerts built into phone

 

Note 1: If using a wireless product with the lifter accessory, you will need to attach the external ring detector to this phone as the speaker is off center from under the handset.

Note 2: Software updates may be necessary to work with PC application, visit the Plantronics software download page

Note 3: Carbon Phone – CS500 series not compatible

Note 4: Switch on bottom of console must be set to ‘headset’ side. Carbon Phone – CS500 series not compatible

Note 5: NEC proprietary EHS cable can be purchased from NEC to work with Plantronics wireless headsets (MSRP $129.95).  Alternately the HL10 lifter can be used.

Note 6: EHS cable APN-91 preferred for remote answer (note: it only works with the i-SIP/N-SIP versions of the DT700 terminals). Alternately the HL10 lifter can be used.

Note 7: EHS cable plugs into handset port.


2 – Special Programming APN91 EHS cable for use with DT330/730, DT430/480 and DT750 phones: 

1) NEC Programming Instructions (.pdf)
2) NEC support number is 1-800-852-4632


3 – Understanding What’s Required For A Corded NEC Headset Solution.

To have a corded commercial grade NEC headset solution you will need two items; the headset and either an amplifier or a direct-connect cable.  Headsets, amplifiers and direct connect cable all join together using a quick-disconnect connection.

 

Quick Disconnect

The first thing to understand about commercial grade NEC headsets is the headset cable terminates in what the industry calls a “quick-disconnect” connection.  This connection allows you to leave your headset on at all times and quickly disconnect from the amplifier or direct connect cable when you need to walk away from your desk.

 

Amplifiers and Direct Connect Cables

To connect your headset to your NEC telephone, you also need an amplifier or direct connect cable, depending on the model of your NEC phone.  You can view your options in our NEC Headset compatibility chart located on this page.   As you can see on the amplifier and cable, they terminate on one end with a modular clip, which will plug into your NEC phone.

Originally, an amplifier was required for most NEC telephones when using headsets.  NEC worked closely with Plantronics to engineer many of their phones to have the amplifier built into the NEC telephone.  This eliminated the use of an amplifier and allowed a less expensive direct connect cable to be used with standard H-series headsets.  The only negative to using a direct connect cable is you lose your ability to control your outgoing voice volume.  An amplifier gives complete volume control for your speaker and microphone.


4 – How Corded Headsets Work With Your NEC Telephone:

When using a corded headset on NEC telephones, most of the older NEC phones will use a headset and amplifier.  NEC has worked closely with Plantronics and designed their newer phones with the amplifier built into the phone so only a direct-connect cable or 2.5mm cable is used with a headset.

 

Typical Setup Using Amplifier:

If using any H-Series headset and amplifier, the amplifier will plug into the handset port on your phone.  You will need to remove your handset for each call.  When finished with the call you will return the handset to its cradle to hang-up the call.  If you have a headset port, the standard amplifier is not compatible and will only work through the handset port.  You will have a wide variety of headsets to choose from including noise-canceling models for a loud environment and voice-tube models for a quieter environment.

For the latest models: Plantronics H-Series Headsets for NEC Phones

 

 

Typical Setup Using Direct-Connect Cable:

If using a newer NEC phone with a headset port, most likely you can use any H-series headset with a NEC Direct-Connect cable.  The cable will plug into your headset port and you will simply press a ringing line to answer and the ‘headset button’ to disconnect the call.  The advantage of using a Direct-Connect cable versus an amplifier is cost.  The cable will be $28.50 versus $72 for an amplifier.  The disadvantage of using a Direct-Connect cable is it only works on compatible phones (See our compatibility chart above) and you can’t control your out-going voice volume.  If you’re soft-spoken, your caller will have a hard time hearing you.

 


5 – Wireless Headset Options for NEC Phones.

You have a wide range of wireless headsets to choose from for your NEC phone.  You can chose between different styles and functionality.  A commercial grade wireless headset solution is purchased as a complete system (Base/Charger, Headset, A/C Power Adapter are included).  Optionally a Handset Lifter or Electronic Hookswitch Cable (EHS) will need to be purchased to answer and hang up calls remotely.  The base/charger controls compatibility, microphone volume, speaker volume, and also acts as the charger when your headset is not in use.  There are LED lights on the base to indicate power, charging and other features.

 

For the latest wireless models: Plantronics Wireless Headsets

 


6 – Remote Answer and Hang-Up For Wireless Headsets

Wireless units give you freedom, and adding a Handset Lifter or EHS cable allows greater productivity by allowing you to answer and hang up remotely.  Both will sense when your phone is ringing and generate beeps in your headset to alert you of a call.  If you choose to take the call, simply press the Call Control Button on your headset to answer the call.  Your phone answers the ringing line and you begin talking.  When finished you press the Call Control Button again to disconnect the call.  You will need to return to your phone to press the appropriate buttons to dial, transfer a call, or to perform any other phone functions.  Most phones will support the Handset Lifter which raises and lowers your telephone’s handset, simulating you answering a call.  The EHS electronically establishes calls on newer phones without the mechanical motor and physical movement of your handset, but otherwise accomplishes the same thing.  Having the ability to answer remotely greatly increases your productivity.  You can answer away from your desk and carry on conversations wherever you need to take them.  It also allows you to answer calls that would have normally gone to voice mail.  This saves you a tremendous amount of time playing phone tag with customers or co-workers.

 

 

For the latest models: Plantronics Handset Lifters & EHS Cables