I wanted to take a moment and discuss something that is rarely addressed by headset companies; the different headset nuances that come into play. We focus so much on the features you need to look for in a headset that we bypass some things you may wish you’d known about beforehand. It’s important to making … Continued
NEC phones come programmed with varying settings regarding headsets. Most of the time the APN-91 cable will work without issues. On occasion the audio will work, but you don’t have the ability to answer/hangup remotely. When that occurs, we suggest the following: 1) On the Plantronics wireless headset base (CS500 series, W700 Savi series, … Continued
Okay, I’ll admit when I first realized that I would be wearing a headset for my new position I was apprehensive. I hadn’t used one on a day in day out basis in years and so I imagined I’d have something clunky and weighted over on top of my head. I was worried I’d have … Continued
Why is my new wideband headset and amplifier making noises I have never heard before? This is a common question and issue. If you have upgraded from a narrow band headset to a wideband headset you may hear strange noises you have never heard before. This issue and solution may be one of the following: … Continued
If you have a super busy day, and find you are on your phone nonstop all day long, then you may find the standard talking time of most wireless headsets just isn’t enough for you. Do you work through your breaks; lunches and have often have extended work hours? Then you need a headset that … Continued
What is a Great Corded Headset Solution for People with Hearing Issues or loud surroundings? This is probably one of the most frequent questions that we get, and the frustration level for the user can be high by the time they get us involved. There is nothing more disheartening then trying to focus on your … Continued
Hearing is such an important part of our lives, enriching our interactions with family, our community and the workforce we are a part of. It’s something we need to protect and never take for granted. Plantronics wants to make sure that the products they bring to you will not only help you with relief from … Continued
Yes, you certainly can pair up to three additional wireless headsets to the same headset base for training purposes or for a joint conference call. This is available on the current Plantronics wireless headsets, such as: CS540, CS510, CS520, CS530, CS545-XD, as well as the Savi series of headsets; W710, W720, W730, W740, and W745. … Continued
(Also applies to headset static when using 2.5 mm stereo jack and 1/8th stereo jack) We often hear customers having issues with 3.5mm stereo jacks where there is occasional and sometimes constant static. Typically the issue is dust between the contacts of the headset jack and the port you’re plugging into. If you occasionally touch … Continued
If you do phone training, our Wireless Adapter and Y-Cords are a must-have. Great for New Hires New hires can listen into both sides of a call, reducing training time and improving their training experience. This speeds up the learning curve and makes them more effective. Compare hearing only the outbound part of the conversation … Continued