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Solving a problem with the Plantronics CS55 headset

We had a customer having a problem with their Plantronics CS55 Headset & HL10 Handset Lifter: The Problem: I have had my Plantronics CS55 headset & HL10 for several weeks now, and they have been working great!  Recently, however, it has dropped a couple of calls in mid-conversation.   What’s up? The Solution: If the HL10 … Continued