Poly APV-63 EHS Cable

(3 customer reviews)


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Poly APV-63 EHS Cable (Avaya) (Poly 38734-11 or HP 85R01AA)

  • Typically used on Avaya phones (EHS Guide)
  • Compatible with CS500 / Savi / Voyager series wireless headsets
  • Allows for remote answer/hang-up
  • Receive call alerts when away from your desk
  • Automates taking of calls
  • See picture for setup/installation
  • Same Day Shipping On In Stock Items
  • Warranty 1-Year
  • Non-Returnable

Poly APV-63 EHS Cable (Avaya) – Poly 38734-11 or HP 85R01AA

The Poly (formerly Plantronics) APV-63 Electronic Hook Switch (EHS) cable part # Poly 38734-11 or HP 85R01AA communicates electronically with your desk phone giving your wireless headset call control. The APV-63 EHS allows ring alerts to sound in your headset as well as answer and end calls remotely.

The APV-63 cable eliminates the need for a HL10 handset lifter. This cable works with Avaya desk phones and may work with additional manufacturers.

Plantronics APV-63 EHS Cable 38734-11


Poly has several EHS adapters, each being unique to a specific telephone and wireless product.
We strongly suggest confirming compatibility with us before purchasing.

TECH TIP: APV-63 EHS Compatibility/Installation Guide

Poly APV-63 & APV-66 EHS Cable Setup Guide

Poly APV-63 Compatibility:

Headset Compatibility

  • CS500 Series
    • Current: CS540, and all -XD variants
    • Discontinued: CS510, CS520, CS530
  • Savi Series
    • Current: 7210, 7220, 7310, 7320, 8210, 8220, 8245, and all -M variants
    • Discontinued: W710, W720, W730, W730M, W740, W740M, W745 and all -M variants
  • Voyager Series
    • Office: 4210, 4220, 4245, 5200 and all -M variants
    • USB: When used with Voyager Office Base and all -M variants

Avaya Phone with APV-63 EHS Compatibility

  • 1408, 1416
  • 1608, 1616
  • 2410
  • 4621, 4622, 4625, 4630
  • 5410
  • 6416D+M, 6424D+M
  • 9404, 9406, 9408
  • 9504, 9508
  • 9608, 9611, 9620, 9620L, 9621, 9630, 9640, 9641G, 9650, 9670
  • J139, J159, J169, J179, J189

Poly APV-63 EHS Notes:

Note 1: Ring detector cable required (included with AWH headsets and Savi adapters)
Note 2: AWH headsets require PLT p/n 75011-01 (8400 Cord) – order from Specials (no-charge – contact Plantronics)
Note 3: 1600/9600 Bluetooth Option Module (p/n 700383789) available
Note 4: 24XX and 54XX phones require firmware 4.0 and greater
Note 5: 46XX and 56XX phones require 1.8 firmware or greater

European Phones Only

Note 6: APV-63 with Europe phones Only – Phone software needs to be greater than T150. Only works on Integral 55 switch and not on Integral 5, IP Office and Communications Manager
Note 7: APV-63 with Europe phones Only – EHS with Integral 5 PBX rev R3.0 or greater and phone rev T29 or greater, on Integral 55 phone rev T110 or greater
Note 8: APV-63 with Europe phones Only – EHS with IP Office switch rev R6 or greater and phone rev R3.0 or greater, on Communications Manager switch rev 5.2.1 or greater and phone rev R3.0 or greater

Note 9: Sidecars

  • If you are NOT using a sidecar with 4600 series and 5400 series phones, use APV-66 or APV-6B (older CS wireless headsets).
  • If a sidecar is used with selected 4600 series and 5400 series phones, the EU24 port on the phone is taken up by the sidecar cable. Use Poly APV-63 EHS cable or APV-6A (older CS wireless headsets) instead.

Note 10: Has built in Bluetooth which will pair with BT 2.1 devices with 3.1 Service Pack 2
Note 11: Connect an adapter cable 40287-13 between the APV-63 EHS and the phone when using a CS headset

Poly APV-63 Specifications:

  • Model: APV-63
  • Poly SKU: 38734-11
    • Formerly 38734-01 – APV-62
    • UPC: 0017229137387
  • HP SKU: 85R01AA
    • UPC: 197497572896
  • Warranty: 1 yr

**Replacement Note: The APV-63 EHS cable replaces the APV-62 cable and features compatibility with the Plantronics On-line Indicator accessory.

Additional information for the Poly APV-63 EHS Cable


Poly, Plantronics


Same Day Shipping On In Stock Items








3874-11 (Poly), 85R01AA (HP)


0017229137387 (Poly), 197497572896 (HP)

3 reviews for Poly APV-63 EHS Cable | Poly 38734-11 or HP 85R01AA

  1. EndUser

    The EHS cable works as advertised with the Avaya phone and offers a significant improvement over the older cradle lifters in tying in with the Plantronics Savi 740.

  2. APV-63 cables

    These cables work perfectly with our new Avaya 9608 phones.

  3. Sue

    easy to install and works great!

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