Poly APV-63 EHS Cable

Poly APV-63 EHS Cable (Avaya)

The Poly (formerly Plantronics) APV-63 Electronic Hook Switch (EHS) cable communicates electronically with your desk phone giving your wireless headset call control. The APV-63 EHS allows ring alerts to sound in your headset as well as answer and end calls remotely.

The APV-63 cable eliminates the need for a HL10 handset lifter. This cable works with Avaya desk phones and may work with additional manufacturers.

Poly has several EHS adapters, each being unique to a specific telephone and wireless product.
We strongly suggest confirming compatibility with us before purchasing.

TECH TIP: APV-63 EHS Compatibility/Installation Guide

Poly APV-63 Compatibility:

Headset Compatibility

• CS500 Series
  • Current: CS540, and all -XD variants
  • Discontinued: CS510, CS520, CS530
• Savi Series
  • Current: 7210, 7220, 7310, 7320, 8210, 8220, 8245, and all -M variants
  • Discontinued: W710, W720, W730, W730M, W740, W740M, W745 and all -M variants
• Voyager Series
  • Office: 4210, 4220, 4245, 5200 and all -M variants
  • USB: When used with Voyager Office Base and all -M variants

Avaya Phone with APV-63 EHS Compatibility

• 1408, 1416
• 1608, 1616
• 2410
• 4621, 4622, 4625, 4630
• 5410
• 6416D+M, 6424D+M
• 9404, 9406, 9408
• 9504, 9508
• 9608, 9611, 9620, 9620L, 9621, 9630, 9640, 9641G, 9650, 9670
• J139, J159, J169, J179, J189

Poly APV-63 EHS Notes:

Note 1: Ring detector cable required (included with AWH headsets and Savi adapters)
Note 2: AWH headsets require PLT p/n 75011-01 (8400 Cord) – order from Specials (no-charge – contact Plantronics)
Note 3: 1600/9600 Bluetooth Option Module (p/n 700383789) available
Note 4: 24XX and 54XX phones require firmware 4.0 and greater
Note 5: 46XX and 56XX phones require 1.8 firmware or greater

European Phones Only

Note 6: APV-63 with Europe phones Only – Phone software needs to be greater than T150. Only works on Integral 55 switch and not on Integral 5, IP Office and Communications Manager
Note 7: APV-63 with Europe phones Only – EHS with Integral 5 PBX rev R3.0 or greater and phone rev T29 or greater, on Integral 55 phone rev T110 or greater
Note 8: APV-63 with Europe phones Only – EHS with IP Office switch rev R6 or greater and phone rev R3.0 or greater, on Communications Manager switch rev 5.2.1 or greater and phone rev R3.0 or greater

Note 9: Sidecars

• If you are NOT using a sidecar with 4600 series and 5400 series phones, use APV-66 or APV-6B (older CS wireless headsets).
• If a sidecar is used with selected 4600 series and 5400 series phones, the EU24 port on the phone is taken up by the sidecar cable. Use Poly APV-63 EHS cable or APV-6A (older CS wireless headsets) instead.

Note 10: Has built in Bluetooth which will pair with BT 2.1 devices with 3.1 Service Pack 2
Note 11: Connect an adapter cable 40287-13 between the APV-63 EHS and the phone when using a CS headset

Poly APV-63 Specifications:

• Model: APV-63
• SKU # 38734-11 (Formerly 38734-01 – APV-62)
• UPC: 0017229137387
• Warranty: 1 yr

**Replacement Note: The APV-63 EHS cable replaces the APV-62 cable and features compatibility with the Plantronics On-line Indicator accessory.