By using a headset you achieve two major benefits; first is ability to be hands free for writing and typing, making you much more productive. Second is the ability to work more comfortably without cradling your telephone handset against your shoulder causing neck and shoulder pain. When you opt for wireless headsets you gain the aforementioned benefits, but now you have the freedom to roam your office while carrying on phone conversations. This takes your productivity up another huge notch by not being tethered to your desk with cord limitations. While continuing your calls, you now have the ability to approach a co-worker for assistance, walk to the file cabinet for necessary documents, or simply pace about your office. Imagine the health benefits of getting out of your chair for extended periods of time during conversations, while many other users find calls become more fluid with the ability to pace about the office.
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