IT Solutions in the Headset World

Information Technology (IT) is what seems to drive business today.  Just about every company has its IT department made up of personnel trained to help it run smoothly.  They can work on anything from maintaining computer mainframes, to fighting viruses, to programming a simple phone.  Speaking of the simple phone, or PlainOldTelephoneS (POTS for short), … Continued

Lync Audio Devices

No doubt you noticed the latest blog about Microsoft Certified Devices.  Now we’re going to expand that list and let you know what else is available in Microsoft Lync audio devices.  And, of course, Plantronics, the leader in audio technology, is at the forefront of providing innovative headsets for this new way of staying connected … Continued

The World is Making Lemonade – SIP and Serve Blog

By David Byrd This past weekend I hosted a dinner party, so Friday was a simple affair of brined pork chops and roasted potatoes. However, Saturday was my first grilled or smoked dinner. It was not a BBQ or casual affair. We started with smoked salmon served with an avocado purée, smoked fontina cheese and … Continued

Plantronics Terms & Definitions

DSP: Digital Signal Processing* enhances the sound of your voice. SSP: Secure Simple Pairing* If your phone supports SSP you will not need to enter a PIN code or Passkey. HSP: Headset Profile* For voice and mono music, this is the most commonly used profile, providing support for the popular Bluetooth headsets to be used … Continued

Bluetooth Headset Profiles

Bluetooth Profiles Well, here we are twelve years into the twenty-first century and what changes we’ve seen in the mobile telecommunication industry.  Remember the old mobile phones?  Bulky walkie-talkie type monstrosities that felt like you had a brick on your hip when carrying it on your belt.  Today’s models are small sleek units that fit … Continued

Microsoft Certified Devices

“Optimized for Microsoft Lync – this phrase indicates that a communication device will provide a high quality user experience, with ‘just works’ installation, rich audio and video, and a lower total cost of ownership.”  So, what is Microsoft telling us here? That they test and qualify phones, headsets, webcams, conference room devices, PC’s and other … Continued

How Do I Determine Which Plantronics Headsets Will Work on My Phone?

We receive a lot of calls from customers with questions about which headset to purchase for their office phone, and they are often not sure what equipment they can use.  Two vital things that you need to know when choosing your headset and accessories are the phone’s manufacturer and model number.  Equipment will vary from … Continued

Plantronics M20 Bluetooth Wireless Headset Users Guide

​To view users guide: Plantronics M20 Bluetooth Mobile Headset Users Guide To view product information: Plantronics M20 Bluetooth Mobile Headset   The Plantronics M20 Bluetooth headset is small, lightweight and made for long talk time.  With 11 hours of talk time and 16 days of standby, you will spend your time talking instead of charging … Continued