Here at Headsets Direct, educational training is part of what we do. It all starts in house, we practice educational training on a regular basis to further our headset knowledge, and we love to pass on that educational training to our customers! A couple of our more popular and inquired about educational training topics are headset training adapters, and how to pair a Plantronics Savi Office system headset to the Savi office base, such as a WO100, WO200, WO300 and WO350.
Training: When it comes to training, we have our “Wireless Training Adapter” (model 03929-63) for use with the Plantronics wireless headsets, and the Plantronics “Y-Training Cable” for corded headsets. These training adapters help our customers to perform their own specialized educational training, in their own environment.
Wireless Training Adapter model 03929-63 was designed to be used with the Plantronics wireless headset systems. The Wireless Training Adapter (03929-63) will allow you to connect two Plantronics wireless headset systems to one telephone for training purposes. The Wireless Training Adapter (03929-63) has mute buttons for each wireless headset that is plugged into it, so you can mute an individual’s microphone for training or you can leave both headsets un-muted for a conference call which requires both people to participate in the conversation. Although the Wireless Training Adapter (03929-63) was designed to work with the Plantronics wireless headset systems, it will also work with the Plantronics corded headset systems as well, including the corded headset systems that do not have the Plantronics “Quick Disconnect” plug such as the Plantronics corded S11 and S12 headset systems. The Wireless Training Adapter (03929-63) will not work through a dedicated headset jack on a phone, it must be plugged into the telephone’s handset receiver jack to work properly, or it can also be plugged into an S11 / S12 base as well and used with two headsets.
Plantronics Y-Training Cable model 27019-03 was designed to be used with the Plantronics corded commercial grade headsets that have the Plantronics proprietary “Quick Disconnect” plug, such as the Plantronics corded “H-series” headsets and the older discontinued “Polaris P-series” headsets. The Plantronics Y-Training cable (27019-03) has the Quick Disconnect plugs on both sides, so it plugs in between the Plantronics headset and the bottom cable, such as the cable that goes into an amplifier like the M22, or a direct connect cable that plugs into the headset jack on a telephone such as the A10 cable model 66268-03, the Plantronics Avaya HIC (49323-44) & HIS (72442-41) cables, and the Cisco direct cable model 26716-01. The Plantronics Y-Training Cable (27019-03) will also work with the Plantronics USB adapters such as the DA40, DA45, and DA60. So basically anything with the Plantronics Quick Disconnect will accommodate the Plantronics Y-Training Cable (27019-03). The Y-Training Cable has a toggle switch that allows you to choose the person that should be speaking on the phone call, both people can listen at the same time but only one person can talk.
Savi Pairing: How to pair a Plantronics Savi Office system headset to the Savi office base, such as a WO100, WO200, WO300 and WO350. Pairing a Plantronics Savi office headset system is a snap and only takes a few seconds. The Plantronics Savi office models such as the WO100, WO200, WO300 and WO350 have a black stripe that runs down the base, there is a skinny silver button that has a light at the bottom of the black stripe. We begin Savi Pairing with the Plantronics Savi headset in the base unit, simply double press the silver button at the bottom of the black stripe, the light at the bottom of the black stripe will flash red and green for a few seconds, the Savi pairing is complete when the light turns solid green. That’s all there is to it! Savi Pairing is quick and simple. Plantronics really did a great job designing the Savi Pairing procedure.
Educational Training programs vary, but for many companies, a lot of them will involve listening to telephone calls to learn. The ROI of a headset and training adapter or cable is well worth the investment for your educational training. If this Educational Training blog on the Wireless Training Adapter (model 03929-63), the Plantronics Y-Training Cable (model 27019-03), and Savi Pairing for the wireless Savi Office systems WO100, WO200, WO300 and WO350 was beneficial for you, please be sure to check out our website and informative blogs regularly to stay in the know. And it just may help with your own internal Educational Training program.