Poly EncorePro HW720D Digital Headset

(Use Only With MDA526)


  • Same Day
  • Poly Gold Partner

HW720D Digital Corded Digital Headset (Poly 78716-101 or HP 783N4AA)

  • Digital Series only compatible with Poly DA90 & MDA526
  • Exceptional Audio for great sounding conversations
  • Dual ear lets you hear better and focus on your caller
  • Noise-canceling mic for average to loud environments
  • 6-pin Quick-Disconnect lets you unplug and walk away
  • Same Day Shipping On In Stock Items
  • Warranty 2-Years
  • Latest Date Codes
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The Best Call For The Contact Center – HW720D Digital Headset – Poly 78716-101 or HP 783N4AA

Give your customer service team the best—so they can deliver the best. Designed and engineered just for them, the Poly (formerly Plantronics) EncorePro HW720D Digital headset part # Poly 78716-101 or HP 783N4AA has everything agents need to wow your customers.

The soft leatherette ear cushions, high-grade materials and feather-light fit ensures all-day comfort. Unique extendable boom plus optimal noise cancelation keeps coworkers in the background, and callers in the conversation.

Poly EncorePro HW720 Headset In Office Use

Empower Your Agents

All-day comfort, superior audio quality and control at their fingertips. A better experience for call teams means a better experience for customers. And that’s better for business overall.

Poly EncorePro HW720D Headset

Hear Every Word

Designed for busy contact centers, the EncorePro HW720D Digital headset ensures people on both ends of the call can hear each other clearly – without the distractions. With tis headset you have precision positioning plus optimal noise cancelation.


Poly EncorePro HW720D Digital Headset - Office Worker

Poly EncorePro HW720D — Protect Your Investment

You need a headset you can count on for the long-term. The EncorePro HW720D Digital headset features a reinforced, lightweight headband with proven strength and durability.

Poly EncorePro HW720D Headset

Simplify Management

Not only make it easy for your IT team to monitor, manage, and maintain the HW720D headset, but also have the ability to track detailed device insights with Poly Lens.

Poly EncorePro HW700 Headset - Office Worker

Poly Lens

INTELLIGENT INSIGHTS, SCALABLE MANAGEMENT — Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.
Poly Lens Cloud Management

Poly Lens App

DESIGNED FOR YOU — Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.

Poly Lens App

EncorePro HW720D Digital Headset Features:

Exceptional Audio

  • Reports digital serial number to Poly Lens to streamline inventory management
  • Unique, extendable boom ensures precise positioning and enables optimal noise cancellation to help ensure customers hear every word
  • Stereo wideband audio delivers richer, clearer conversations, and reduces listening fatigue
  • SoundGuard technology protects hearing against sounds above 118 dBA
  • 6-pin Quick Disconnect corded headset feature provides walkaway convenience and compatibility with Poly MDA526 USB audio processor

Long-Term Reliability

  • EncorePro HW720D is designed for the rigors of communication-intensive environments, minimizing operational disruptions, as well as costly downtime
  • Reinforced, lightweight headband provides strength and durability

Greater Insights With Poly Lens

  • Remotely monitor, manage, and maintain audio devices company-wide
  • Generate inventory and usage reports to streamline asset management
  • Remotely adjust setting configurations and lock in regulatory compliance settings
  • Stay up to date with one-click updates on your schedule
  • EncorePro HW720 Digital Headset Compatibility: MDA526 Adapter Audio Processor

Tech Tip: This product uses 6-pin quick disconnect and is not compatible with standard 4-pin amplifiers, direct connect cables or training cables.

Poly EncorePro HW720D Digital Headset Specifications:


  • Model: HW720D
  • Wearing Style: Binaural / Dual Ear
  • Weight: 78g
  • Warranty: 2 years
  • POLY
    • SKU: Poly 78716-101
    • UPC: Poly 017229147195
  • HP
    • SKU: 783N4AA
    • UPC: 197029632616

Connects To

  • PC via MDA526 QD Audio processor
  • Chromebook

Ideal For

  • Telephone intensive users
  • Formal customer care centers
  • Customer service organizations who want to track headset inventory

Audio Performance

  • Wideband Audio (up to 6,800 Hz)
  • Telescoping noise-canceling microphone

Hearing Protection

  • SoundGuard technology
  • Acoustic limiting for protection against sounds above 118dBA

*EncorePro 720D requires MDA526 audio processor to connect to a computer

Additional information for the Poly EncorePro HW720D Digital Headset

Wearing Style

Headband – Dual Ear

Headset Weight

78 grams


Poly 78716-101, HP 783N4AA


Poly 017229147195, HP 197029632616






Same Day Shipping On In Stock Items



Connects To

Quick Disconnect (QD)

Headset Type



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