Poly EncorePro HW720D Digital Headset

The Best Call For The Contact Center

Give your customer service team the best—so they can deliver the best. Designed and engineered just for them, the Poly (formerly Plantronics) EncorePro HW720D Digital headset has everything agents need to wow your customers.

The soft leatherette ear cushions, high-grade materials and feather-light fit ensures all-day comfort. Unique extendable boom plus optimal noise cancelation keeps coworkers in the background, and callers in the conversation.

Empower Your Agents

All-day comfort, superior audio quality and control at their fingertips. A better experience for call teams means a better experience for customers. And that’s better for business overall.

Hear Every Word

Designed for busy contact centers, the EncorePro HW720D Digital headset ensures people on both ends of the call can hear each other clearly – without the distractions. With tis headset you have precision positioning plus optimal noise cancelation.

Poly EncorePro HW720D — Protect Your Investment

You need a headset you can count on for the long-term. The EncorePro HW720D Digital headset features a reinforced, lightweight headband with proven strength and durability.

Simplify Management

Not only make it easy for your IT team to monitor, manage, and maintain the HW720D headset, but also have the ability to track detailed device insights with Poly Lens.

Poly Lens

EncorePro HW720D Digital Headset Features:

EXCEPTIONAL AUDIO

• Reports digital serial number to Poly Lens to streamline inventory management
• Unique, extendable boom ensures precise positioning and enables optimal noise cancellation to help ensure customers hear every word
• Stereo wideband audio delivers richer, clearer conversations, and reduces listening fatigue
• SoundGuard technology protects hearing against sounds above 118 dBA
• 6-pin Quick Disconnect corded headset feature provides walkaway convenience and compatibility with Poly MDA526 USB audio processor

LONG-TERM RELIABILITY

• EncorePro HW720D is designed for the rigors of communication-intensive environments, minimizing operational disruptions, as well as costly downtime
• Reinforced, lightweight headband provides strength and durability

GREATER INSIGHTS WITH POLY LENS

• Remotely monitor, manage, and maintain audio devices company-wide
• Generate inventory and usage reports to streamline asset management
• Remotely adjust setting configurations and lock in regulatory compliance settings
• Stay up to date with one-click updates on your schedule
• EncorePro HW720 Digital Headset Compatibility: MDA526 Adapter Audio Processor

Tech Tip: This product uses 6-pin quick disconnect and is not compatible with standard 4-pin amplifiers, direct connect cables or training cables.

Poly EncorePro HW720D Digital Headset Specifications:

General

• Model: HW720D
• Wearing Style: Binaural / Dual Ear
• Weight: 78g
• Warranty: 2 years
• SKU: 78716-101
• UPC: 017229147195

Connects To

• PC via MDA526 QD Audio processor
• Chromebook

Ideal For

• Telephone intensive users
• Formal customer care centers
• Customer service organizations who want to track headset inventory

Audio Performance

• Wideband Audio (up to 6,800 Hz)
• Telescoping noise-canceling microphone

Hearing Protection

• SoundGuard technology
• Acoustic limiting for protection against sounds above 118dBA

*EncorePro 720D requires MDA526 audio processor to connect to a computer