Help? How does the Y-Training Cable work on my Avaya phone with a HIP cord?

Q: I purchased a Y-Training Cable (part #27019-03) to use on my Avaya Phone with a HIP cord (part# 61804-03). I can not get the training cable to fit on my HIP cord, what am I doing wrong?

A: Make sure you are plugging your two headsets into the two short cords on the training cable. Plug the HIP cord into the longer cord on the other end of the cable.

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