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USB Headsets and Supply Shortage

Latest update: May 29, 2020

What to know:

  1. All authorized dealers are out of USB headsets and pull from the same warehouses.  This started early March.
  2. Plantronics/Jabra/Sennheiser simply can’t meet the demand that occurred overnight.  The raw parts needed and assembly lines can’t instantly take on 50-100 times their normal capacity.
  3. Headsets need hundreds of components and the supply chain for those has been disrupted, as many come from China.
  4. Some dealers will show USB headsets available soon but most of these are unconfirmed dates. The manufacturers computers are providing lead time dates, but these are based on normal run rates and not what we’re experiencing now.
  5. To ensure product in a timely manner, you need confirmed dates that having tracking from the manufacturer.
  6. FedEx & UPS have significantly increased rates as shipments have increased, staff has decreased and employees are at higher risk.

 

What we suggest:

The current situation is unprecedented.  Headsets Direct has been invaluable to it’s customers since 1996 with our expertise and information we provide.  We’re in constant communication with manufacturers reps, and they have no answers.  We can only speculate at this time and expecting 1-3 month delays on corded USB headsets.

We’re advising our customers to place back orders now to ensure you’re in the queue when product starts becoming available.  Waiting will only put you behind all of the back orders as they fill, thus delaying even longer. With us you can cancel anytime before your order is packed for shipment.

 


$200 minimum order is temporarily in effect.

 

At this time, all orders are considered Special Order/Non Returnable.

 


Section 1: USB Headsets/Adapters/Speakerphones (updated 5/29/2020 7:44 am PST)

Corded:

HBST2BKU USB Headset – 2500 arriving in NJ On/About 6/22 – Minimum 50 – Call to Order

MDA524 USB Processor (212164-01) – In Stock (5 qty)

 

Blackwire C3210 (209744-101) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Blackwire C3215 (209746-101) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Blackwire C3220 (209745-101) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Blackwire C3225 (209747-101) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Blackwire C5210 (USB-A) (207577-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Blackwire C5210 (USB-C) (207587-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Blackwire C5220 (USB-A) (207576-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Blackwire C5220 (USB-C) (207586-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

DA70 USB Adapter (201851-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

DA80 USB Adapter (201852-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

APU-76 USB Wireless Adapter (211076-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Wireless:

Jabra Evolve 65t UC Earbuds (PC & Mobile 6598-832-209-S-F) – In Stock (100+ qty)

Jabra Evolve 75 UC Stereo (PC & Mobile 7599-838-199-F) – In Stock (30 qty)

Jabra Engage 75 Convertible (PC & Deskphone & Mobile 9555-583-125-S-F) – In Stock (500+ qty)

Jabra Engage 75 Mono (PC & Deskphone & Mobile 9556-583-125-S-F) – In Stock (500+ qty)

Jabra Engage 75 Stereo (PC & Deskphone & Mobile 9559-583-125-S-F) – In Stock (500+ qty)

Jabra Engage 65 Convertible (PC & Deskphone 9555-553-125-S-F) – In Stock (500+ qty)

Jabra Engage 65 Mono (PC & Deskphone 9553-553-125-S) – In Stock (500+ qty)

Jabra Engage 65 Stereo (PC & Deskphone 9559-553-125-S) – In Stock (500+ qty)

Poly Savi 8245 CDM Convertible (PC,Deskphone & Mobile 211837-01) – In Stock (50+ qty)

Poly Savi 8240 CDM Convertible (PC, Deskphone & Mobile 210979-01-S-F) – In Stock (100+ qty)

Plantronics Savi 8210 Mono (PC, Deskphone & Mobile 207309-01-S-F) – In Stock (100+ qty)

Voyager 5200 CD-A (212732-01-F) – In Stock (18 qty)

Voyager 4220 CD-A (212731-01-F) – In Stock (13 qty)

Calisto 5200 speakerphone (210902-01-S) – In Stock (100+ qty)

Jabra Speak 710 USB wireless speakerphone (7710-409-F) – In Stock (25+ qty)

Section 2: Deskphone headsets. In stock or confirmed dates: (updated 5/29/2020 7:55 am PST)

Corded:

Jabra BIZ 2400 II QD Mono 3-1 (2486-820-209-S-F) – In Stock (100+ qty)

H31CD StarSet Headset (43674-01) – In Stock (100+ qty)

HW530 EncorePro Headset (201500-01) – In Stock (100+ qty)

HW520 EncorePro Headset (89434-01) – In Stock (100+ qty)

M22 Amplifier (43596-64 F) – In Stock (25+ qty)

HIC-10 Cable (49323-46-F) – In Stock  (25+ qty)

HIS Cable (72442-41-S-F) – In Stock (100+ qty)

A10 Cable (66268-03) – In Stock (25+ qty)

U10 Cable (26716-01) – In Stock (100+ qty)

U10P Cable (27190-01) – In Stock (100+ qty)

Also small quantities of HW510D, HW520D,HW710D & HW720D

Wireless:

Voyager 5200 D (212722-01) – In Stock (16 qty)

Voyager Legend CS (88863-01) – In Stock (50+ qty)

CS510 (84691-01) – In Stock (100+ qty)

CS510-XD (88284-01) – In Stock (100+ qty)

CS520 (84692-01) – In Stock (100+ qty)

CS520-XD (88285-01) – In Stock (2 qty)

CS530 (86305-01) – In Stock (100+ qty)

CS540 (84693-01) – In Stock (500+ qty)

CS540-XD (88283-01) – In Stock (100+ qty)

CS545-XD (88909-01-S) – In Stock (100+ qty)

Poly Savi 8245 CDM Convertible (PC,Deskphone & Mobile 211837-01) – In Stock (50+ qty)

Poly Savi 8240 CDM Convertible (PC, Deskphone & Mobile 210979-01-S-F) – In Stock (100+ qty)

Plantronics Savi 8210 Mono (PC, Deskphone & Mobile 207309-01-S-F) – In Stock (100+ qty)

Savi S7210 D (213010-01) – In Stock (25+ qty)

Savi S7220 D (213020-01) – In Stock (25+ qty)

HL10 Lifters (60961-35) – In Stock (5 qty)

Jabra Engage 75 Convertible (PC & Deskphone & Mobile 9555-583-125-S-F) – In Stock (500+ qty)

Jabra Engage 75 Mono (PC & Deskphone & Mobile 9556-583-125-S-F) – In Stock (500+ qty)

Jabra Engage 75 Stereo (PC & Deskphone & Mobile 9559-583-125-S-F) – In Stock (500+ qty)

Jabra Engage 65 Convertible (PC & Deskphone 9555-553-125-S-F) – In Stock (500+ qty)

Jabra Engage 65 Mono (PC & Deskphone 9553-553-125-S) – In Stock (500+ qty)

Jabra Engage 65 Stereo (PC & Deskphone 9559-553-125-S) – In Stock (500+ qty)

Section 3: Mobile phone work station: (updated 5/29/2020 8:00 am PST)

Elara 60 w/Voyager Focus Headset (212952-411) – In Stock (7 qty)

Elara 60 w/Voyager 5200 Headset (212952-311) – In Stock (1 qty)

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