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USB Headsets and Supply Shortage

Latest update: April 8, 2020

What to know:

  1. All dealers are out of USB headsets.  This started early March.
  2. Plantronics/Jabra/Sennheiser simply can’t meet the demand that occurred overnight.  The raw parts needed and assembly lines can’t instantly take on 50-100 times their normal capacity.
  3. Headsets need hundreds of components and the supply chain for those has been disrupted, as many come from China.
  4. Some dealers will show USB headsets available soon but most of these are unconfirmed dates. The manufacturers computers are providing lead time dates, but these are based on normal run rates and not what we’re experiencing now.
  5. To ensure product in a timely manner, you need confirmed dates that having tracking from the manufacturer.
  6. FedEx & UPS have significantly increased rates as shipments have increased, staff has decreased and employees are at higher risk.

 

What we suggest:

The current situation is unprecedented.  Headsets Direct has been invaluable to it’s customers since 1996 with our expertise and information we provide.  We’re in constant communication with manufacturers reps, and they have no answers.  We can only speculate at this time and expecting 1-3 month delays on corded USB headsets.

We’re advising our customers to place back orders now to ensure you’re in the queue when product starts becoming available.  Waiting will only put you behind all of the back orders as they fill, thus delaying even longer. With us you can cancel anytime before your order is packed for shipment.

 

$200 minimum order is temporarily in effect.

 


Section 1: USB Headsets/Adapters/Speakerphones (updated 4/8/2020 10:09 am PST)

 

Corded:

Blackwire C3210 (209744-101) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

Blackwire C3220 (209745-101) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

DA70 USB Adapter (201851-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

DA80 USB Adapter (201852-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

APU-76 USB Wireless Adapter (211076-01) – No Stock – No Confirmed ETA – Accepting Backorders and Shipping Once Available

MDA524 USB Processor (212164-01) – In Stock (11 qty)

HBST2BKU USB Stereo Headset – 1900 arriving 4/10-4/13

 

Wireless:

Voyager 5200 CD-A (212732-01-S) – In Stock (315 qty)

Savi W445 (203948-01) – In Stock (104 qty)

Savi W745-M (86507-21) – In Stock (100 qty)

Savi W8220 (207325-01) – In Stock (206 qty)

Savi S8240-M UC (211201-01) – In Stock (20 qty)

 

Calisto 5200 speakerphone (210902-01) – In Stock (1 qty)

Jabra Speak 710 USB wireless speakerphone (7710-409) – In Stock (360 qty)

 

Section 2: Deskphone headsets. In stock or confirmed dates: (updated 4/8/2020 10:12 am PST)

 

Corded:

H31CD StarSet Headset (43674-01) – In Stock (253 qty)

HW510 EncorePro Headset (89433-01-F) – In Stock (39 qty)

HW510V EncorePro Headset (89435-01-F) – In Stock (53 Qty)

HW520 EncorePro Headset (89434-01-F) – In Stock (283 qty)

HW530 EncorePro Headset (201500-01) – In Stock (247 qty)

HW540 EncorePro Headset (88828-01-F-S) – In Stock (2500 qty)

M22 Amplifier (43596-64) – In Stock (312 qty)

HIC-10 Cable (49323-46) – In Stock  (80 qty)

HIS Cable (72442-41) – In Stock (1917 qty)

A10 Cable (66267-01) – In Stock (102 qty)

U10 Cable (26716-01) – In Stock (2328 qty)

 

Wireless:

Voyager 5200 D (212722-01) – In Stock (20 qty)

CS510 (84691-01) – In Stock (926 qty)

CS510-XD (88284-01) – In Stock (52 qty)

CS520 (84692-01) – In Stock (438 qty)

CS520-XD (88285-01) – In Stock (48 qty)

CS540 (84693-01) – In Stock (424 qty)

Savi W8220 (207325-01) – In Stock (220 qty)

Savi S7210 D (213010-01) – In Stock (104 qty)

Savi S7220 D (213020-01) – In Stock (18 qty)

HL10 Lifters (60961-35) – In Stock (320 qty)

 

 

Section 3: Mobile phone docking station: (updated 4/07/2020 10:40 am PST)

 

Elara 60 w/Voyager Focus Headset (212952-411) – In Stock (9 qty)

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