If your company is moving to a VoIP phone system that uses softphones, or you simply require a business-grade computer headset, you will need to evaluate if your current headsets will be compatible. Headsets with a quick-disconnect connection in the middle of the cable will separate the headset from the bottom amp or cable. This allows you to simply replace the amp or bottom cable with one of the corded USB adapters. The USB adapters have different price points dependent upon built-in features, like volume and mute controls. With USB amplifiers, you no longer need to concern yourself with compatibility, because USB technology simplifies the process; you simply plug your headset in, your PC downloads and installs the appropriate drivers, and you’re free to use your new headsets and corded USB adapters in minutes.
You will also have the option of wired USB adapters that allow one headset to plug into both your desk phone and your PC. This lets you toggle between devices with the push of a button while avoiding the use of multiple headsets for different devices. Using wired USB amplifiers that switch between devices will come in handy as you transition from desk phones to softphones. With these devices, you’re connected to desk phones and softphones at the same time and can gradually move away from desk phones as you become more comfortable with your softphones.
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