Simplify Your Transition To Unified Communications
Simplify your transition to Unified Communications (UC) by helping manage calls from desk phones, softphones, and even mobile phones with the same headset. Intuitive and straightforward, the Poly (formerly Plantronics) MDA220 USB adapter helps you migrate seamlessly to Unified Communications (UC) while keeping your desk phones.
Its intelligent design makes it easy to switch between desk phones, softphones, and, if using a Poly Bluetooth® USB headset, even mobile phones.
Teams can manage calls without changing headsets—giving voice to enterprise. Plus, this forward thinking, adaptable switch is built to facilitate future compatibility with the latest softphones and Poly headsets.
Poly MDA220 Adapter Features:
- Allows choice of one corded or wireless USB headset for users in-the-office or on-the-go.
- Simple User Interface to easily answer/end and switch between desk phone and PC calls.
- Supports remote call control with Plantronics corded and wireless USB headsets
- Manage calls from PC, desk phone or mobile phone when used with Bluetooth USB headsets.
- Compatible with Plantronics corded desk phone headsets (H-Series) when used with a DA Series USB adapter.
- True voice clarity with wideband/stereo audio support.
- Plug-and-play, no hassle installation.
- Compatible with softphones from every major UC provider.
- Upgradable firmware ensures future compatibility and feature support.
- Previous versions: formerly 207414-01/MDA200 83757-01
TECH TIP: BT600 Bluetooth Dongle is compatible with the MDA220. The BT700 is not compatible.
RECOMMENDED ACCESSORIES for MDA220:
Use with Plantronics EHS cable or HL10 handset lifter to enable remote answer/end control with the desk phone.
(A/C Adapter is required if used with HL10 handset lifter)
Use with corded or wireless USB headsets or Plantronics H-series headsets (with DA Series USB adapter).
Poly MDA220 USB Adapter Specifications
General Info
- Model: MDA220 USB
- Warranty: 1 year
- Poly SKU: 207414-03
- UPC: 017229158139
- HP SKU: 8A7E0AA
- UPC: 196337153479
Connects To
- PC/Mac + desk phones + Poly USB headsets and devices
- corded, wireless, Bluetooth)
Ideal For
- Organizations migrating to UC and requiring desk phone connectivity
- Users who need to manage audio from two (or three) sources with a single headset
- Teams who require both PC and desk phone connectivity
Compatible With
- Blackwire Family
- Voyager Family*
- Savi Series**
- EncorePro USB Series
- Bluetooth USB Adapter BT600
- DA Series
Softphone Compatibility
- Built for UC applications and softphones from: Microsoft, Avaya, Cisco, and others
Audio Performance
- Dependent on headset
Remote Call Control
- Electronic Hookswitch (EHS)
- no AC power supply required
- HL10 Handset lifter
- AC power supply required
MDA220 USB Accessories Included
- Telephone interface cable
After-Market Accessories
- EHS cable (varies by phone)
- Online indicator
- HL10/AC adapter bundle
- AC adapter
*Not compatible with Savi 8200 Office and UC series
**When used with the BT600
SSCHNEIDER –
The MDA220 was purchased for use on a ShoreTEL phone system. I also wished to explore the possibilities of using a less expensive USB headset or earbuds with a USB adapter since I was told by Headsetsdirect that it would probably work. First, I tried two different adapters with the earbuds and it somewhat worked for listening but not with a microphone. I say someone because I first needed to plugin a Plantronics USB headset then swap it with the earbuds. Next, I tried a Logitech USB headset. Again this was problematic so I gave up on this. Finally, I used the MDA220 with a Plantronics headset. It worked with the Plantronics but the MDA220 often went offline requiring me to fuss with unplugging the device to redirect the headset. I used it for a few days and became mildly frustrated with it. This would never be accepatble by someone that was not technical or had no patients for fussy tech. Overall the MDA2220 is a fail for me purposes. I only wish that I could return it to headsetsdirect but the cleaning crew took the packing out with the trash. The MDA220 will likely go into the trash too.
headsetsdirect –
The MDA220 can be complicated because you’re adapting USB headsets to a deskphone. An A/C adapter may also come into play to help with how devices are defaulted. There are much easier solutions available for ShoreTel phones that don’t require the MDA220.