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The Poly (formerly Plantronics) Y-training 3.5mm cable can be connected inline of specific corded headset models for being able to connect a second headset for training/monitoring purposes.
The 3.5mm y-training cable connects two Blackwire 5200 USB headsets to the USB port and monitors or trains. Both users can hear the conversation, but only one headset (red end on the Y-cord) has the microphone turned on. The microphone of the other headset (supervisor/trainer) is always muted.
Compatible with*: Blackwire 5210, Blackwire 5220
*For Blackwire 5200 series only. Not for any other Blackwire models that use a 3.5mm jack.
Stereo sound turns into Mono when 3.5mm Y-Training Cable is connected to the agent or supervisor side using a Blackwire 5220 headset.
As a workaround, please Unplug/Replug the USB end from the PC.
Model: 3.5mm Y-training Cable
Poly Y-training Cable Length: 5.2 in
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