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What Model Phone Works Best with My Headset?

Those of you who have ever called Headsets Direct in search of a headset for an office phone have often heard the question:  What’s the make and model of your phone?  While some may think of it as lengthening the selection process since, after all, they already know what headset they want, the question is … Continued

Plantronics Bluetooth System Compatible with Phonak and Oticon Hearing Aid Pendants.

Plantronics Bluetooth system to use with Hearing Aid Pendants. When a customer has a Phonak and Oticon Bluetooth enabled hearing aid pendant system, Plantronics recommends to use the following items that will work with their desk phones to make and receive calls. Plantronics MDA200 switcher:  P/N 83757-01 AC Power Supply, P/N: 80090-05 BT adapter P/N:  92714-01 … Continued

Subscribing a CS50 Replacement Headset or a CS55 Replacement Headset

First, you want to make sure you have the correct headset, since the CS50 Replacement Headset and the CS55 replacement headset for the wireless systems look identical but work on different frequencies, so they’re NOT interchangeable.  You can find the system model number on a label under the base.  The CS50 Replacement Headset is part … Continued

Some Tips to Extend Your CS500 Series Headset Battery Life

Here are a few tips to help extend your battery life for the CS500 series headset: Tip #1 – This is the easiest tip you will ever implement because…it’s built in and you don’t need to do anything.  Plantronics now uses an Adaptive Power System for all their new CS500 series headset. Here’s how the … Continued

Electronic Hook Switches

Electronic Hook Switch (EHS) adapters give you the ability to answer your phone remotely.  This adapter plugs into your phone and your wireless unit.  (It is very important to pick the EHS adapter that will work with the model of your wireless headset and the phone you are using).   The signal to open the … Continued

Attaching the M22 Amplifier to Your Phone

The M22 is Plantronic’s latest go-to amplifier in their headset arsenal.  With internal improvements that support today’s VOIP telephones, something the older M10 and M12 models couldn’t do, it’ll be there for you for years to come.  Since it is the new and improved model, we often get calls regarding the different steps involved when … Continued

Does Wideband Affect the Battery Life on a Wireless Headset?

If you have been in the market for the latest and greatest wireless headset, you may have seen the word “Wideband” used frequently.  At the same time you may be wondering what in the world it means and why do I need it? Wideband technology in headsets provides a much cleaner and more true transmission of … Continued