Problem: I have a few wireless Plantronics CS70N and CS70 bases but the headsets are no longer working. Is there a replacement battery for the headsets or a replacement headset for the CS70? If you offer a replacement for either of these, how much do they cost? Solution: Unfortunately, Plantronics chose not to use a … Continued
Practical Headset for a Plantronics Practica T50? First, let me start off by saying that Plantronics does not recommend using any headsets on the Practica units other than the one that came with it. However, since the Plantronics Practica A100, T100 and T50 units are discontinued, what are you supposed to do if your base … Continued
Plantronics headsets for Nortel T7316 phone. Problem: I am looking for a Plantronics headset for my desk model T7316 phone from Nortel networks. What I need is a headset where I can hear my own voice so I know how loud I am speaking. Either corded or wireless and the more sound blocking from outside … Continued
Problem: A customer recently called us because they heard an echo or their voice when using their Plantronics CS55 wireless headset. It was working fine yesterday and now all of a sudden this echo appeared. Solution: This is a problem that customers have had with their Plantronics CS55 wireless headsets and other similar wireless models … Continued
Simplifying your telephone headsets with Plantronics Amplifiers: Problem: We have different brands of telephones in our office. It seems like each phone takes a different type of setup, some of the phones have a headset jack, some do not. What can we purchase to make all of our existing and future headsets universal to all … Continued
Problem: I have an H251N headset, and it is so comfortable- – – can I use it with my computer also? Solution: It sounds like you really love your headset, and although it was designed to be used with a telephone, you do have a couple of options for using it with your computer as … Continued
We had a customer having a problem with their Plantronics CS55 Headset & HL10 Handset Lifter: The Problem: I have had my Plantronics CS55 headset & HL10 for several weeks now, and they have been working great! Recently, however, it has dropped a couple of calls in mid-conversation. What’s up? The Solution: If the HL10 … Continued
Will the CT14 battery work in a CT12 remote? Unfortunately they’re not compatible and interchangeable. Although the Plantronics CT12 and Plantronics CT14 systems look alike, they do use different batteries. The CT14 battery ( part # 81087-01 ) is much smaller than the CT12 battery (part # 63421-01 ) , not just in physical appearance, but … Continued
The Problem: I have had my Plantronics CS55 wireless headset & HL10 handset lifter for several weeks now, and they have been working great! Recently, however, it has dropped a couple of calls in mid-conversation. What’s up? The Solution: If the HL10 lifter is actually hanging up the phone mid conversation there are several possible … Continued
Although the Plantronics CT12 and Plantronics CT14 systems look alike, they do use different headsets. The CT12 headset (part # 64378-01) has a red light on the end of the microphone that illuminates when in use (on a call), the remote unit sends an “electronic pulse” to the headset which makes this happen. Other headsets, including … Continued