Poly (Polycom)

Poly (formerly Polycom) series desk phones are meticulously crafted to provide a seamless and versatile communication platform for diverse work environments, encompassing hybrid offices, hot-desking setups, call centers, and home offices.

Poly phones harmoniously integrate Poly’s renowned audio expertise with an engaging and innovative design. Built with exceptional durability and a comprehensive range of features, these phones provide an optimal solution for seamless connectivity and communication, seamlessly integrating personal usage with professional efficiency. Equipped with an intuitive user interface featuring a color display, these phones facilitate effortless navigation of applications and settings. These business desk phone solutions are distinguished by their user-friendly setup and intuitive usage.

Poly phones require power either through your network (referred to as PoE or power over Ethernet) or by an A/C power adapter.Poly Headsets Logo

Poly Desk Phones: Elevating Your Business Communications

Poly phones are meticulously crafted to cater to professional connectivity and communication needs, seamlessly integrating user-friendliness with exceptional efficiency. Their sleek and intuitive design, coupled with advanced audio capabilities, guarantees that every conversation is characterized by clarity and every connection is dependable.

Benefits & Features of Poly Business Phones:

Both the Poly Edge E Series and Poly CCX Series offer a fantastic lineup of features designed for radically simple yet powerful communication.

Superior Audio Quality

Experience crystal-clear communication with Poly HD Voice and Poly Acoustic Clarity technologies. Eliminate background noise with Poly’s famous noise reduction technologies, including Poly Acoustic Fence and Poly NoiseBlockAI/Acoustic Fence. This ensures you sound professional and can be heard on every call.

Intuitive Design & User Experience

Features include an intuitive user interface with a color display. Enjoy simple touch-access to contacts, meetings, and voicemails, allowing users to get right to work on select models. Some models, like the CCX 500/505, include Android 9 performance for fast, responsive scrolling and a Dark UI option.

Dedicated Buttons

Dedicated Microsoft Teams button (Teams edition) or an Application button (Open SIP) is available on CCX phones, ready to launch advanced features.

Status Indicator

The Poly Edge E Series uniquely offers a Surround LED Lighting Bar to indicate different phone states like call alerts, active calls, held calls, and voicemail.

Hygiene Friendly

Integrated Microban Protection helps reduce bacterial growth on Poly Edge E Series phones, enhancing durability and cleanliness.

Pagination

A Dedicated Pagination Key on Edge E Series phones allows adding up to three pages to the Home screen.

Easy Connectivity

Near-field Communication (NFC) on Edge E Series phones enables quick connection of an Android cellphone.

Poly Phones Provide Versatile Connectivity

  • Integrated Wi-Fi is available on models like the CCX 505, CCX 600, CCX 700, and Edge E450/E550, allowing for installation anywhere and network connection over Wi-Fi.
  • Bluetooth connectivity is present in models like the CCX 500/505, CCX 600, and Edge E450/E550, enabling pairing with mobile phones or headsets.
  • Headset options suit various work styles with multiple connection methods including Bluetooth, USB, RJ9, and EHS ports.

Poly Phones Offer Powerful Performance & Expansion

  • Powerful chipsets in CCX 500/505 and CCX 600 models support next-generation features.
  • The Poly Edge E Expansion Module can be attached to Edge E400 and Edge E500 Series phones, supporting up to 66 additional lines.

Poly Phone Compatibility

Both Poly Edge E and Poly CCX Series desk phones are designed for broad compatibility with leading collaboration platforms.

  • Microsoft Teams Certified (CCX 350, CCX 500/505)
  • Microsoft Teams via SIP gateway
  • Zoom Certified
  • Google Voice
  • Works with Google Meet
  • Works with Chromebook

Specific Poly Models & Their Use Cases

Poly Edge E Series Desk Phones:

  • Poly Edge E100: A 2-line, entry-level IP desk phone, ideal for shared/common-areas and small businesses. Features 8-line keys on a 3.5” color IPS display.
  • Poly Edge E220: A 4-line, entry-level IP desk phone suited for cubicle workers, hybrid offices, call centers, and small businesses.
  • Poly Edge E300 Series (e.g., E350): An 8-line, mid-range IP desk phone that supports up to 32 lines/contacts on a bright 3.5″ color IPS LCD display. It’s a great fit for cubicle workers, hybrid offices, call centers, small businesses, and home offices.
  • Poly Edge E400 Series (e.g., E450): An 8-line, performance IP desk phone featuring a main 3.5” color IPS display and a second integrated 6-key display. Designed for knowledge workers at businesses of all sizes, hybrid offices, and home offices. The E450 includes integrated Bluetooth 5.0 and Wi-Fi.
  • Poly Edge E500 Series (e.g., E550): A 12-line, performance IP desk phone built for expansion, supporting up to 48 lines/contacts on a large 5” color IPS LCD display. Perfect for executives, managers, admins, knowledge workers, hybrid offices, and home offices. The E550 also includes integrated Bluetooth 5.0 and Wi-Fi.

Poly CCX Series Business Media Phones

  • Poly CCX 350: An entry-level IP desk phone offering legendary HD audio and full Microsoft Teams integration at a great value.
  • Poly CCX 400: An entry-level business media phone with a simple and intuitive interface and a color touch screen.
  • Poly CCX 505: Mid-range business media desk phones with a 5-inch multi-touch LCD display. They offer Poly award-winning audio, Bluetooth connectivity, and two USB ports. The CCX 505 includes integrated Wi-Fi.
  • Poly CCX 600: A performance business media desk phone with a large 7-inch color touchscreen. Features Poly HD Voice and Acoustic Clarity, Wi-Fi included, and Bluetooth with two USB ports. Ideal for managers and executives.
  • Poly CCX 700: The top-tier performance business media desk phone with an integrated 4-megapixel video camera and a large 7-inch multi-touch LCD display. It provides Poly legendary audio quality and integrated Wi-Fi, making it perfect for managers and executives.

Poly VVX Series IP Desk Phones

  • Poly VVX 250: A four-line, basic IP desk phone with a color display, designed to enhance sound quality and offer quick access to features in a modern design.
  • Poly VVX 350: A six-line, mid-range IP desk phone with a color display, known for industry-leading sound quality and easy deployment.
  • Poly VVX 450: A twelve-line, performance IP desk phone with a color display, offering crystal-clear conversations and 12 programmable line keys for robust provisioning and management.

Headsets Direct: Your Poly Desk Phone Provider

Headsets Direct stands as your reliable destination for Poly Edge E Series, Poly CCX Series, and other Poly desk phones. Our extensive product offerings cater to diverse professional environments, encompassing call centers, offices, and remote work settings. We are dedicated to delivering exceptional customer service, with our knowledgeable team readily available to assist you in selecting the optimal desk phone that aligns perfectly with your unique requirements. This ensures a seamless and hassle-free shopping experience.

Frequently Asked Questions About the Poly Desk Phones

Utilize our leadership position within the industry to find solutions to your Poly phone inquiries. We are uniquely situated to provide the information you require. For further details, please continue reading.

Setting up your Poly desk phone involves connecting it to a power source and your network. You can then follow the on-screen prompts to complete the setup process. Detailed instructions are available in the included user manual or on Poly’s official website.

Poly provides comprehensive support for its phones, including online resources, customer service, and technical support. You can access troubleshooting guides, firmware updates, and connect with support specialists through their official website.

Yes, a variety of accessories are available for Poly Edge E and CCX phones, including headsets, expansion modules (for Edge E400/E500), and mounting kits. These accessories can be purchased through Headsets Direct.

To update the software, navigate to the settings menu on your phone and select the software update option. Ensure your device is connected to the internet to download and install the latest firmware updates.

Purchase Your Poly Desk Phones From Headsets Direct

Today, Headsets Direct offers you the opportunity to choose from a variety of Poly phones, empowering your team to achieve their full potential. Our intuitive online ordering platform facilitates a seamless delivery process, while our dedicated customer support team stands ready to provide comprehensive assistance at your service.

Buy Poly Desk Phones

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