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MDA200 – Multi-Device USB Adapter

Question:  I saw a PC/Phone headset switch on the web some time ago as an easy way to use one headset for both my phone and my computer, but now I notice that it’s discontinued.  Is there a simple and fairly inexpensive replacement so I can use a headset for both my phone and PC? … Continued

CS540 Battery Replacement (86180-01)

The Plantronics CS540 battery (part # 86180-01) will initially provide 6-7 hours of continuous talk time.  From normal usage, the battery charge time will diminish after years of use.  It’s a good idea to replace your battery every year or two or when you notice a significant decrease in talk time.  Replacing the battery will … Continued

Installation Instructions for Wireless Training Adapter 03929-63

The listed instructions are for two Plantronics Wireless Headsets with or without an HL10 handset lifter.   There are different Plantronics products that can be used with this adapter.  See our website for other configurations in the HDI Wireless Training Adapter User Guide. Training Adapter (03929-63): The training adapter ships with its own cord. The … Continued

A10 Direct Cable 66268-03

Question:  What cord do I use with my Avaya 18D telephone?  I see that there are recommended items but I am not sure what to use. Answer: If you have used our compatibility guide you will see that there are a couple of options.  Once you have picked which headset style you prefer and determined … Continued

Plantronics USB Push-to-Talk Adapters

For Models: SHS 2371-01, SHS 2355-01, SHS 2362-01 and SHR 2073-01 Push-to-Talk amplifiers by Plantronics, the proven standard for Air Traffic Control and Public Safety Dispatch, are now available with USB interfaces. Compatible with standard USB drivers. The Push-to-Talk switch enumerates as button 1 of a single button game controller. Used with training simulators,VoIP communications … Continued

What’s the best headset for 10-15 employees on a multi-line phone system?

Problem: I’m looking for good quality headsets for an office with 10-15 employees.  Some will not be leaving their desks but others will be moving around.  I have a standard multi-line PBX office phone system.  What do you recommend? Solution: PBX (private branch exchange) is a broad term that covers many brands of office phones.  … Continued

I have hearing aids and I want to know what telephone headset is best for me?

Supraplus monaural, Encore monaural, and Supra monaural telephone headsets, the proper choice when hearing aid compatibility is required according to the Electronic Industries Association – (EIA) RS-504 Problem: I have hearing aids and I want to know what telephone headset is best for me? Answer: First, we will briefly discuss the three types of hearing … Continued

Plantronics Calisto 210 End-of-Life Announcement

Due to unexpected demand for this product we are almost sold out of global inventory of the P210-M (P/N 57700.002) and P210-A (57725.001) USB handset. Plantronics will not order additional Calisto 210 inventory due to long lead times and a planned transition to a replacement handset. Last order date is March 12, 2011 (while supplies … Continued