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Endpoint (End Point) Devices

The term endpoint device (or end point device) refers to “a hardware device that lies at one end of a data path that begins or ends at an application program.”  Examples of audio endpoint devices are speakers, headsets, microphones, and CD players.  The audio information that travels along this data path might cross a number … Continued

Plantronics CS540 with HL10 Handset Lifter Setup Instructions.

The following guide will assist you in setting up and installing the Plantronics CS540 wireless headset and HL10 handset-lifter. 1) Setup and install the CS540.  Detailed instructions can be found at: Plantronics CS540 Setup and Installation. 2) Plug the cable coming from the back of the HL10 handset lifter into the back of the CS540 … Continued

MDA200 – Multi-Device USB Adapter

Question:  I saw a PC/Phone headset switch on the web some time ago as an easy way to use one headset for both my phone and my computer, but now I notice that it’s discontinued.  Is there a simple and fairly inexpensive replacement so I can use a headset for both my phone and PC? … Continued

CS540 Battery Replacement (86180-01)

The Plantronics CS540 battery (part # 86180-01) will initially provide 6-7 hours of continuous talk time.  From normal usage, the battery charge time will diminish after years of use.  It’s a good idea to replace your battery every year or two or when you notice a significant decrease in talk time.  Replacing the battery will … Continued

Plantronics CS540 Speaker Adjustment

The Plantronics CS540 offers two adjustments for your speaker volume.  Adjusting your handset speaker volume will also affect your CS540 speaker volume, if plugged into the handset port on your telephone.  The following will help you understand the different settings for your CS540 speaker volume control. The first adjustment to become familiar with is on … Continued

Top 5 Corded Headsets from Plantronics – December 2011

1) HW251– The HW251 Supra Plus headset is the workhorse of the industry. If you are just starting up your own call center, this may be what you are looking for. This headset is convenient and will work with most phones using the correct cable or amplifier.       2) HW251N – The SupraPlus HW251N Wideband headset helps … Continued

A10 Direct Cable 66268-03

Question:  What cord do I use with my Avaya 18D telephone?  I see that there are recommended items but I am not sure what to use. Answer: If you have used our compatibility guide you will see that there are a couple of options.  Once you have picked which headset style you prefer and determined … Continued

Plantronics USB Push-to-Talk Adapters

For Models: SHS 2371-01, SHS 2355-01, SHS 2362-01 and SHR 2073-01 Push-to-Talk amplifiers by Plantronics, the proven standard for Air Traffic Control and Public Safety Dispatch, are now available with USB interfaces. Compatible with standard USB drivers. The Push-to-Talk switch enumerates as button 1 of a single button game controller. Used with training simulators,VoIP communications … Continued