Plantronics EncorePro HW291N & HW301N Corded Headset Date Codes

The EncorePro HW291N/HW301N date codes will be located on the speaker, under the ear cushion.  If a binaural model, the code will be on the microphone side.  The first number represents the month (01=January, 02=February…).  The two numbers following the dash represent the year (05=2005).  Next is the model of the headset.  An “HW291” represents … Continued

Is the new Plantronics Voyager Edge the best Bluetooth headset to date?

Like most distributors, we received a Voyager Edge from Plantronics to see if real-world testing measures up to what technicians come up with in a lab.  So come along with us as we take a brief tour of Plantronics’ latest offering in Bluetooth headsets. First impressions:  At first we thought: Is this just a retooled … Continued

Why doesn’t my Bluetooth headset pair with my new Smart Phone?

  Customer Question: Why doesn’t my Plantronics Bluetooth headset pair to my new Smart Phone?  It worked fine for years with my older phone. I believe it’s a Discovery 975. Our Expert’s Answer: With Bluetooth technology there are two attributes that need to be considered.  The first is to remember that the newer model cell phones … Continued

Plantronics CS530 vs Plantronics CS540 Headset Comparison Review

  This is a quick product comparison of the Plantronics CS530 Wireless Headset and the Plantronics CS540 Wireless Headset. So first off, let’s take a look at the Plantronics CS530.  This is an over-the-ear model, it weighs 25 grams, it gives you six hours of talk time, and up to 350 feet of distance.  This is … Continued

Can more than one wireless headset be used with the same base/phone?

Customer’s Question: Am I correct in understanding that more than one wireless headset can be used on this base (CS500 Series)?  We have numerous people who back up answering the phone when I’m not here.  I’m trying to decide if they each need a base and wireless headset.  Help! Our Expert’s Answer: If you want … Continued

Grandstream phones are compatible with Plantronics headsets.

We had a customer inquiry about the compatibility of Plantronics headsets with Grandstream telephones: Question: We were told that we need cable #38099-01 to connect our Plantronics H-series headsets to the new Grandstream GXP2124 phones we just had installed. With our old phones we were using Polaris cables. Why can’t we use them? Answer: To begin with, … Continued

Does your Plantronics CS540 squeal or have static during calls?

If your CS540 squeals or has static during a call that both you and your caller hear, try re-subscribing the base to the headset. Manual Over-the-Air Subscription: 1) With your Plantronics CS540 idle and your headset undocked, press and hold the subscription button (Labeled 1) on the base for three seconds. The Power on/subscription light … Continued

Top Five Plantronics Headsets in February 2014

At Headsets Direct, we obviously sell a lot of headsets…and we are excited to share with you the Top Selling Headsets for February 2014. All of them are top performing Plantronics business-grade headsets. Take a look and be sure to let us know if you have any questions or if you are ready to add … Continued

Top Five Plantronics Headsets in January 2014

At Headsets Direct, we obviously sell a lot of headsets…and we are excited to share with you the Top Selling Headsets for January 2014. All of them are top performing Plantronics business-grade headsets. Take a look and be sure to let us know if you have any questions or if you are ready to add … Continued