Headsets for Toshiba Phones.

Toshiba is a leading telephone company and has done an excellent job integrating telephone headset usage into their standard Toshiba desk phones and newer VoIP phones. Numerous headsets are compatible with Toshiba telephones, but finding the correct amplifier or direct-connect cable is the key to getting a headset to work properly with your Toshiba phone.

The following guide will explain the compatible equipment you need, including many pictures to simplify the process of finding a Toshiba headset for your application.

Last Updated – April 2021



How to use our Headsets for Toshiba Phones guide:

Selecting headsets for your Toshiba phone has never been easier with our how to guide. From first time buyers questions to long time headset users, this guide will provide a deeper understanding of exactly how your headset will work and what you need.  Most importantly…be sure to call if you have questions because it’s our support that sets us apart.  We’re Plantronics Certified Headset Experts ready to help before, during and after the sale!

Section 1: Toshiba Compatibility Chart
Section 2: Understanding What’s Required for a Corded Toshiba Headset Solution
Section 3: Corded Headset Solutions
Section 4: Understanding What’s Required for a Wireless Toshiba Headset Solution
Section 5: Wireless Headset Solutions


1- Toshiba Headset Compatibility Chart 

How to use this guide:

1) Find your phone model (Column 1)
2) Decide if you want a corded or wireless solution:

Corded:
QD (Quick Disconnect) headset solutions also require a cable or amp.
Visit Understanding Amplifiers & Cables

Wireless:
Adding an optional EHS cables or Lifter will allow for remote answer/hangup

Toshiba Model: Poly
Corded
Poly
Cable or Amp
(Use with H-Series)
Poly
Wireless
Headsets
Poly
HL10 Lifter
Poly
RD-1 Ring Detector
Toshiba 4700 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba 6000N H-Series M22 CS500 & Savi Series NONE NONE
Toshiba 8245G9 H-Series M22 Savi Series1 HL10 NONE
Toshiba AATT102 H-Series M22 Savi Series1 HL10 NONE
Toshiba Attendant Console H-Series M22 Savi Series1 HL10 NONE
Toshiba D4000 ACD Console H-Series A10 or M22 CS500 & Savi Series NONE
Toshiba DATT102 H-Series M22 Savi Series1 HL10 NONE
Toshiba DKT 2001 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 2010 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 2010-H H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 2010-SD H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 2020 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 2020-S H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 2020-SD H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 2510 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 2520 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 3001 H-Series U10P or A10 or M222 CS500 & Savi Series HL10 NONE
Toshiba DKT 3010-S H-Series U10P or A10 or M222 CS500 & Savi Series HL10 NONE
Toshiba DKT 3014S-D H-Series U10P or A10 or M222 CS500 & Savi Series HL10 NONE
Toshiba DKT 3014-SDL H-Series U10P or A10 or M222 CS500 & Savi Series HL10 NONE
Toshiba DKT 3020-S H-Series U10P or A10 or M222 CS500 & Savi Series HL10 NONE
Toshiba DKT 3020-SD H-Series U10P or A10 or M222 CS500 & Savi Series HL10 NONE
Toshiba DKT 3210-SD H-Series M22 CS500 & Savi Series NONE NONE
Toshiba DKT 3220-SD H-Series M22 CS500 & Savi Series NONE NONE
Poly
Corded
Poly
Cable or Amp
(Use with H-Series)
Poly
Wireless
Headsets
Poly
HL10 Lifter
Poly
RD-1 Ring Detector
Toshiba DKT 3512-S H-Series U10P or M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 3512-SD H-Series U10P or M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 3524-S H-Series U10P or M22 CS500 & Savi Series HL10 NONE
Toshiba DKT 3524-SD H-Series U10P or M22 CS500 & Savi Series HL10 NONE
Toshiba DP 5008 H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5018-S H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5022-SD H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5022F-SDM H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5032-SD H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5118-DP H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5122-SD H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5130-FSDL H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5130-SDL H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5132-SD H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5X22-SD H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba DP 5X32-SD H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba EKT 2010 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2102 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2103 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2104 H-Series M22 CS500 & Savi Series NONE NONE
Poly
Corded
Poly
Cable or Amp
(Use with H-Series)
Poly
Wireless
Headsets
Poly
HL10 Lifter
Poly
RD-1 Ring Detector
Toshiba EKT 2105 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2106 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2201 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2202 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2203 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2204 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 2205 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 3101 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 3102 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 3600 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 6010 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba EKT 6015 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 6020 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba EKT 6025 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 6050 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba EKT 6510 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba EKT 6510H H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 6510S H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 6520 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba EKT 6520H H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 6520SD H-Series M22 CS500 & Savi Series NONE NONE
Toshiba EKT 7510H H-Series CS500 & Savi Series NONE NONE
Poly
Corded
Poly
Cable or Amp
(Use with H-Series)
Poly
Wireless
Headsets
Poly
HL10 Lifter
Poly
RD-1 Ring Detector
Toshiba HDSS6560 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba ip 5522-SD H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba ipt 2008SDL H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba ipt 2010-SD H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba ipt 2020-SD H-Series M22 CS500 & Savi Series NONE RD-1
Toshiba MDSS 302 H-Series M22 CS500 & Savi Series NONE NONE
Toshiba MKSU 202 H-Series M22 Savi Series1 HL10 NONE
Toshiba MKSU 502 H-Series M22 Savi Series1 HL10 NONE
Toshiba Perception H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba Strata CIX H-Series M22 CS500 & Savi Series NONE NONE
Toshiba Strata SE H-Series U10P or M22 CS500 & Savi Series HL10 NONE
Toshiba Strata VI H-Series U10P or M22 CS500 & Savi Series HL10 NONE
Toshiba Strata XII H-Series U10P or M22 CS500 & Savi Series HL10 NONE
Toshiba Strata XX H-Series U10P or M22 CS500 & Savi Series HL10 NONE
Toshiba TSX-14 H-Series M22 Savi Series1 HL10 NONE
Toshiba TSX-16 H-Series M22 CS500 & Savi Series HL10 NONE
Toshiba TSX-18 H-Series M22 Savi Series1 HL10 NONE
Toshiba Com H-Series M22 Savi Series1 HL10 NONE

 

NOTE 1: Carbon phone. CS500 series not compatible.

NOTE 2: According to Plantronics’ compatibility chart.


2 – Understanding What’s Required for a Corded Toshiba Headset Solution.

To have a corded commercial-grade Toshiba headset solution, you will need two items; the headset and either an amplifier or a direct-connect cable.  Headsets, amplifiers, and direct-connect cables all join together using a quick-disconnect connection.

Quick Disconnect

The first thing to understand about commercial-grade Toshiba headsets is the headset cable terminates in what the industry calls a “quick-disconnect” connection.  This connection allows you to leave your headset on at all times and quickly disconnect from the amplifier or direct-connect cable when you need to walk away from your desk.

Amplifiers and Direct Connect Cables

To connect your headset to your Toshiba telephone, you also need an amplifier or direct-connect cable, depending on the model of your Toshiba phone.  You can view your options in our Toshiba Headset Compatibility Chart located on this page.   As you can see on the amplifier and cable, they terminate on one end with a modular clip, which will plug into your Toshiba phone.

Originally, an amplifier was required for most Toshiba telephones when using headsets.  Toshiba worked closely with Plantronics to engineer many of their phones to have the amplifier built into the Toshiba telephone.  This eliminated the use of an amplifier and allowed a less expensive direct-connect cable to be used with standard H-series headsets.  The only negative to using a direct-connect cable is you lose your ability to control your outgoing voice volume.  An amplifier gives complete volume control for your speaker and microphone.


3 – Corded Headset Solutions:

3.1) If your phone requires an amplifier (after looking at our compatibility guide above):

 

3.2) If your phone requires an A10 direct connect cable (after looking at our compatibility guide above):

 

To view all corded headset models: Plantronics H-Series Headsets


4 – Understanding What’s Required for a Wireless Toshiba Headset Solution.

You have a wide range of wireless headsets to choose from for your Toshiba phone.  You can chose between different styles and functionality.  A commercial-grade wireless headset solution is purchased as a complete system (Base/Charger, Headset, and A/C Power Adapter are included).  Optionally, a Handset Lifter or Ring Detector will need to be purchased to answer and hang up calls remotely.  The base/charger controls compatibility, microphone volume, speaker volume, and also acts as the charger when your headset is not in use.  There are LED lights on the base to indicate power, charging, and other features.

 

 

Wireless units give you freedom, and adding a Handset Lifter allows greater productivity by allowing you to answer and hang up remotely.  The Handset Lifter will sense when your phone is ringing and generate beeps in your headset to alert you of a call.  If you choose to take the call, simply press the Call Control Button on your headset to answer the call.  Your phone answers the ringing line, and you can begin talking.  When finished, you press the Call Control Button again to disconnect the call.  You will need to return to your phone to press the appropriate buttons to dial, transfer a call, or to perform any other phone functions.  Most phones will support the Handset Lifter, which raises and lowers your telephone’s handset, simulating you answering a call.  Having the ability to answer remotely greatly increases your productivity.  You can answer away from your desk and carry on conversations wherever you need to take them.  It also allows you to answer calls that would have normally have gone to voice mail.  This saves you a tremendous amount of time not having to play phone tag with customers or co-workers.

 

Many newer Toshiba phones have the ability to answer/hangup remotely built into the phone so there is no need for a lifter.  However, the ability to receive incoming call alerts with your headset is not built in and you need to purchase an RD-1 ring detector.  This device plugs into your wireless headset and attaches to your phone.  When you phone rings, it sends a signal to your headset to beep in your ear, alerting you of a call.  At that point you simply press the button on the headset to take the call.  When finished, press the button on the headset again to disconnect.

 


5 – Wireless Headset Solutions:

5.1) If your phone requires a Handset Lifter (after looking at our compatibility guide above):

 

5.2) If your phone requires a Ring Detector (after looking at our compatibility guide above):

 

 

To view all wireless models: Plantronics Wireless Headsets