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Easy Call Management – Get easy access to the most used functions, like volume and mute. You can also answer and end calls directly from the control unit.
Passive Noise Cancellation – Simply wear the headset to eliminate high-frequency noise, such as human voices – all thanks to the specially designed ear cushions. We call this “passive noise cancellation.”
Ultimate Noise Cancellation Microphone – State-of-the-art, noise-canceling microphone eliminates background noise. The ear cushions are designed to reduce high-frequency sounds. You and your conversation partner won’t struggle to hear each other.
Plug-and-play Setup – The headset works out of the box with all leading systems. Installation is as easy as simply plugging it in.
Can I listen to music on this device? Yes. The Evolve 20 has world-class speakers that are built for both voice and music
Does this device have Noise Cancellation features? The Evolve 20 has passive noise cancellation. Simply wear the headset to eliminate high-frequency noise, such as human voices – all thanks to the specially designed ear cushions. For active noise cancelling see our Evolve 75 and Evolve 80 headsets.
Does it work with Mac and PC? Yes. It works with both systems.
Does it have a 3.5mm jack? No. It comes with USB.
How do I set up my Jabra device to work with Microsoft Teams for Windows? Simply install Jabra Direct. Jabra Direct is free PC software enabling Jabra USB devices to have Remote Call Control over most softphones. To manually change the softphone to Microsoft Skype for Business, follow these guidelines: Jabra Direct FAQ.
What is the difference between standard UC models and models that are certified for Microsoft Teams? The models that are certified for Microsoft Teams (or Microsoft Lync) support Microsoft Teams as a Plug-and-Play experience. The Plug-and-Play experience includes these benefits:
If multiple certified audio devices are present, certified models also offer call prioritization. Microsoft Teams will correctly send the audio to the device that was used to answer an incoming call. If you use a model that is certified for Microsoft Teams with a different computer telephony (softphone) client, the product should work the same as a UC model regarding audio and features (such as answer and end calls, adjust volume, mute). If you are not using Microsoft Teams, use the standard UC model.
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Microsoft Teams, Computer USB-A, Computer USB-C
Standard USB-A, Standard USB-C, Teams (Microsoft) USB-A, Teams (Microsoft) USB-C
4999-829-209 (USB-A), 4999-823-109 (MS Teams USB-A), 4999-829-289 (USB-C), 4999-823-189 (MS Teams USB-C)
5706991016987 (USB-A), 5706991016970 (MS Teams USB-A), 5706991023848 (USB-C), 5706991023831 (MS Teams USB-C)
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