ESI ePhone 3™ & Poly EHS Cables
Per ESI the following EHS cables are compatible: apc-43 aps-11 apu-76
How To Properly Clean Your Corded And Wireless Headsets (as well as the rest of your workspace)
Everyone strives in keeping their desk organized, work materials and workspaces safe and sanitizing items that come into contact with others. Especially when a worldwide pandemic affects our everyday lives, we need more than ever to feel safe and prepared in our workspaces. When learning how to properly clean your headset, a few tips can … Continued
Easy Solution for USB Training Needs
Your company has decided to make the move from hard desk phones to VoIP Soft Phones to streamline everyone’s desk and increase productivity. They have a new group of employees starting soon and you have been chosen to make sure these new co-workers are trained and up to speed as quickly as possible. You’ve decide … Continued
Help With Installing the Plantronics APN-91 EHS Cable for NEC Phones
NEC phones come programmed with varying settings regarding headsets. Most of the time the APN-91 cable will work without issues. On occasion the audio will work, but you don’t have the ability to answer/hangup remotely. When that occurs, we suggest the following: 1) On the Plantronics wireless headset base (CS500 series, W700 Savi series, … Continued
My Wideband Headset Is Making Strange Noises
Why is my new wideband headset and amplifier making noises I have never heard before? This is a common question and issue. If you have upgraded from a narrow band headset to a wideband headset you may hear strange noises you have never heard before. This issue and solution may be one of the following: … Continued
How to configure Yealink EHS36 with Plantronics Wireless Headsets
Setup/Installation of your Yealink EHS36 with Poly/Plantronics Wireless Headsets Learn how to configure your Yealink EHS36 with wireless headsets will only take a few minutes with our instructions listed below: 1) Connect the RJ12 Cord to the Yealink EHS36 Adapter. It plugs into the side of the EHS36 that only has one port. … Continued
How to fix headset static with 3.5 mm stereo jack.
(Also applies to headset static when using 2.5 mm stereo jack and 1/8th stereo jack) We often hear customers having issues with 3.5mm stereo jacks where there is occasional and sometimes constant static. Typically the issue is dust between the contacts of the headset jack and the port you’re plugging into. If you occasionally touch … Continued
5 Questions To Ask Yourself Before Your Next Plantronics Headset Purchase
(1) How long have the Plantronics Wireless Headsets been sitting in a warehouse? Plantronics wireless headsets use rechargeable batteries, and getting ‘a deal’ could mean you’re getting a new product, but with old batteries that won’t hold a charge, you will be shorting the valuable talk-time you’re expecting. This causes you wasted time and money, … Continued
Attaching the M22 Amplifier to Your Phone
The M22 is Plantronic’s latest go-to amplifier in their headset arsenal. With internal improvements that support today’s VOIP telephones, something the older M10 and M12 models couldn’t do, it’ll be there for you for years to come. Since it is the new and improved model, we often get calls regarding the different steps involved when … Continued
How to Pair Multiple Headsets to the Plantronics CS500 Wireless Headset Series
You can pair up to an additional 3 headsets to any of the newer CS500 wireless headsets. Note: You can pair any of the older/newer Savi units to the base of any of the CS500 series however you are not able to pair the older CS series of headsets to the new CS500 bases. To … Continued