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Headsets 101 - Panasonic Headsets - Everything you need to know

 

Headsets for Panasonic Phones.

Panasonic is a leading telephone company and has done an excellent job integrating telephone headset usage into their standard Panasonic desk phones and newer VoIP phones. Numerous headsets are compatible with Panasonic telephones, but finding the correct amplifier or direct connect cable is the key to getting a headset to work properly with your Panasonic phone.

The following guide will explain the compatible equipment you need, including many pictures to simplify the process of finding a Panasonic headset for your application.

Last Updated -  April 2017

 


 How to use our Headsets for Panasonic Phones guide:

Selecting headsets for your Panasonic phone has never been easier with our how to guide.  From first time buyers questions to long time headset users, this guide will provide a deeper understanding of exactly how your headset will work and what you need.  Most importantly...be sure to call if you have questions because it's our support that sets us apart.  We're Plantronics Certified Headset Experts ready to help before, during and after the sale!  

Section 1: Panasonic Compatibility Chart
Section 2: KX-UTG200B & KX-UT300B Voip Phones
Section 3: Understanding What's Required for a Corded Headset Solution
Section 4: Corded Headset Solutions
Section 5: Understanding What's Required for a Wireless Headset Solution
Section 6: Wireless Headset Solutions

 


*** ATTENTION*** Panasonic Cordless Home Phone Users Seeking Headsets - Compatibility Issue

We are experiencing compatibility issues with home users requesting a 2.5mm headset connection for their cordless home phones.  The Panasonic headset jack contact points are not lining up correctly or the phone casing doesn't allow the headset to plug in and make consistent contact.

At this time we are not recommending or supporting business grade headsets for use on Panasonic cordless phones for home use.



1- Panasonic Headset Compatibility Chart - (Click column headings to view products)

Panasonic Model: H-Series Headset 2.5mm Cable
U10
Cable
U10P-S
Cable
2.5mm Cable
Plantronics
Amplifier
Wireless
Headsets
HL10
Lifter
CS50/CS55/CS70
EHS Cables
CS500/W700
EHS Cables
Bluetooth
                     
                       
 KX-DT321 ANY       ANY      
 KX-DT333 ANY       ANY      
 KX-DT343 ANY       ANY      
 KX-DT346 ANY       ANY      
 KX-DT521 ANY       ANY        
 KX-DT543 ANY       ANY   84757-01 84757-01  
 KX-DT546 ANY       ANY   84757-01 84757-01  
 KX-NT136 ANY        ANY       
 KX-NT321 ANY          ANY       
 KX-NT343  ANY         ANY       
 KX-NT346 ANY        ANY       
 KX-NT366 ANY        ANY       
 KX-NT543 ANY        ANY    84757-01  84757-01  
 KX-NT546 ANY        ANY    84757-01  84757-01  
 KX-NT551 ANY       ANY        
 KX-NT553 ANY       ANY     84757-01  84757-01  
 KX-NT556 ANY       ANY      84757-01   84757-01  
 KX-NT560 ANY       ANY    84757-01  84757-01  
                       
Panasonic Model: H-Series Headset 2.5mm Cable
U10
Cable
U10P-S
Cable
2.5mm Cable
Plantronics
Amplifier
Wireless
Headsets
HL10
Lifter
CS50/CS55/CS70
EHS Cables
CS500/W700
EHS Cables
Bluetooth
                       
 KX-T2070G-E ANY         ANY       
 KX-T2130AP ANY         ANY      
 KX-T7020 ANY         ANY      
 KX-T7030 ANY         ANY       
 KX-T7050 ANY         ANY      
 KX-T7052 ANY         ANY        
 KX-T7055 ANY         ANY      
 KX-T7130 ANY         ANY      
 KX-T7220 ANY         ANY      
 KX-T7225 ANY         ANY      
 KX-T7230 ANY         ANY      
 KX-T7235 ANY         ANY      
 KX-T7240 ANY         ANY      
 KX-T7250 ANY         ANY      
 KX-T7310 ANY         ANY      
 KX-T7315 ANY         ANY      
 KX-T7330 ANY       ANY      
 KX-T7420 ANY         ANY      
 KX-T7425 ANY           ANY      
 KX-T7431 ANY         ANY      
 KX-T7433 ANY         ANY      
 KX-T7436 ANY         ANY      
 KX-T7451 ANY         ANY      
                       
Panasonic Model: H-Series Headset 2.5mm Cable
U10
Cable
U10P-S
Cable
2.5mm Cable
Plantronics
Amplifier
Wireless
Headsets
HL10
Lifter
CS50/CS55/CS70
EHS Cables
CS500/W700
EHS Cables
Bluetooth
                       
 KX-T7531 ANY          ANY       
 KX-T7533 ANY          ANY       
 KX-T7536 ANY          ANY       
 KX-T7550 ANY          ANY       
 KX-T7565 ANY          ANY       
 KX-T7625 ANY        ANY       
 KX-T7630 ANY        ANY       
 KX-T7633 ANY        ANY       
 KX-T7636 ANY        ANY       
 KX-T7665 ANY          ANY       
 KX-T7667 ANY          ANY       
 KX-T7668 ANY        ANY       
 KX-T7710 ANY          ANY       
 KX-T7720 ANY          ANY       
 KX-T7730 ANY        ANY       
 KX-T7731 ANY        ANY       
 KX-T7735 ANY        ANY       
 KX-T7750 ANY          ANY       
                       
Panasonic Model: H-Series Headset 2.5mm Cable
U10
Cable
U10P-S
Cable
2.5mm Cable
Plantronics
Amplifier
Wireless
Headsets
HL10
Lifter
CS50/CS55/CS70
EHS Cables
CS500/W700
EHS Cables
Bluetooth
                       
 KX-TG Series NONE                    
 (KX-TGD564) NONE                  
 KX-TNT136 ANY       ANY      
 KX-TPA65 ANY         ANY        
 KX-TS Series ANY       ANY      
 KX-TS-10 ANY         ANY      
 KX-UT113 ANY       ANY      
 KX-UT123 ANY       ANY      
 KX-UT133 ANY       ANY   84757-01 84757-01  
 KX-UT136 ANY       ANY   84757-01 84757-01  
 KX-UT248 ANY       ANY   84757-01 84757-01  
 KX-UT670 ANY       ANY   84757-01 84757-01  
 KX-UTG200B ANY       ANY     APC-43  
 KX-UTG300B ANY       ANY     APC-43  
 RC-T Series ANY         ANY        
 US - 3170 (1 Line) ANY         ANY        
 VA Series ANY         ANY        
 VA12020 ANY         ANY      
 VA12022 ANY         ANY      
 VA30920 ANY         ANY      
 VA82430 ANY         ANY      
 VB Series ANY         ANY      
 VB-3011 ANY         ANY      
 VB-3411 ANY         ANY      
 VB-D411B ANY         ANY      
 VB-D411DS ANY         ANY      
 VB-D411LDS ANY         ANY      
 VB-D611DSB ANY         ANY      
 VB9211 ANY         ANY      
 VB9411 ANY         ANY      
                       
Panasonic Model: H-Series Headset 2.5mm Cable
U10
Cable
U10P-S
Cable
2.5mm Cable
Plantronics
Amplifier
Wireless
Headsets
HL10
Lifter
CS50/CS55/CS70
EHS Cables
CS500/W700
EHS Cables
Bluetooth
                     
 KX-TG6511 ANY                  
 KX-TG6512 ANY                  
 KX-TG6513 ANY                  
 KX-TG6521                      
 KX-TG6522                      
 KX-TG6523                      
 KX-TG6524                      
 KX-TG6525                      
 KX-TG6572                      
 KX-TG6531 ANY                  
 KX-TG6532 ANY                  
 KX-TG6533 ANY                  
 KX-TG6534 ANY                  
 KX-TG6541 ANY                  
 KX-TG6542 ANY                  
 KX-TG6543 ANY                  
 KX-TG6544 ANY                    
 KX-TG6545 ANY                  

 


 

2 - A closer look at the latest Panasonic KX-UTG200B & KX-UTG300B VoIP phones.

You can easily use corded or wireless headsets with these phones, but be aware of one critical point..  The headset port is wired opposite of most traditional headset ports.  A corded headset you buy from your local office supply store or web site will plug in correctly, but the microphone and speaker will be completely dead. With the equipment below, you will be compatible and functioning in minutes.


Corded solution: Any H-series headset & cable 26716-01


Wireless solution: Any CS500 or W700 series headset & EHS cable APC-43
                              If not using an APC-42 cable, CS500 series need the A-G switch setting on the bottom of the base set to 'D'

   



 



3 - Understanding What's Required For A Corded Panasonic Headset Solution.

To have a corded commercial-grade Panasonic headset solution you will need two items; the headset and either an amplifier or a direct-connect cable.  Headsets, amplifiers and direct-connect cables all join together using a quick-disconnect connection.

 

Quick Disconnect

The first thing to understand about commercial-grade Panasonic headsets is the headset cable terminates in what the industry calls a “quick-disconnect” connection.  This connection allows you to leave your headset on at all times and quickly disconnect from the amplifier or direct-connect cable when you need to walk away from your desk.

 

Amplifiers and Direct Connect Cables

To connect your headset to your Panasonic telephone, you also need an amplifier or direct-connect cable, depending on the model of your Panasonic phone.  You can view your options in our Panasonic Headset Compatibility Chart located on this page.   As you can see on the amplifier and cable, they terminate on one end with a modular clip, which will plug into your Panasonic phone.  

Originally, an amplifier was required for most Panasonic telephones when using headsets.  Panasonic worked closely with Plantronics to engineer many of their phones to have the amplifier built into the Panasonic telephone.  This eliminated the use of an amplifier and allowed a less expensive direct-connect cable to be used with standard H-series headsets.  The only negative to using a direct-connect cable is you lose your ability to control your outgoing voice volume.  An amplifier gives complete volume control for your speaker and microphone.


 

4 - How Corded Headsets Work With Your Panasonic Telephone:

When using a corded headset on an older Panasonic telephone, most of the Panasonic phones use a headset and amplifier.  Panasonic has worked closely with Plantronics and designed their newer phones with the amplifier built into the phone allowing a direct-connect cable and headset to be an option. 

 

Typical Setup Using Amplifier:

If using any H-Series headset and amplifier, the amplifier will plug into the handset port on your phone.  You will need to remove your handset for each call.  When finished with the call you will return the handset to its cradle to hang up the call.  If you have a headset port, the standard amplifier is not compatible and will only work through the handset port.  You will have a wide variety of headsets to choose from including noise-canceling models for a loud environment and voice-tube models for a quieter environment.  

For the latest models: Plantronics H-Series Headsets for Panasonic Phones

 

 

Typical Setup Using Direct-Connect Cable:

If using a newer Panasonic phone with a headset port, most likely you can use any H-series headset with a Panasonic Direct-Connect cable.  The cable will plug into your headset port and you will simply press a ringing line to answer and the 'headset button' to disconnect the call.  The advantage of using a Direct-Connect cable versus an amplifier is cost.  The cable will be $28.50 versus $72 for an amplifier.  The disadvantage of using a Direct-Connect cable is it only works on compatible phones (see our compatibility chart above),and you can't control your out-going voice volume.  If you're soft-spoken, your caller will have a hard time hearing you.

 



5 - Wireless Headsets Options for Panasonic Phones.
 

You have a wide range of wireless headsets to choose from for your Panasonic phone.  You can chose between different styles and functionality.  A commercial-grade wireless headset solution is purchased as a complete system (Base/Charger, Headset, A/C Power Adapter are included).  Optionally a Handset Lifter or Electronic Hookswitch Cable (EHS) will need to be purchased to answer and hang up calls remotely.  The base/charger controls compatibility, microphone volume, speaker volume, and also acts as the charger when your headset is not in use.  There are LED lights on the base to indicate power, charging and other features. 

 

For the latest wireless models: Plantronics Wireless Headsets

 

 



6 - Remote Answer and Hang-Up For Wireless Headsets

Wireless units give you freedom, and adding a Handset Lifter or EHS cable allows greater productivity by allowing you to answer and hang up remotely.  Both will sense when your phone is ringing and generate beeps in your headset to alert you of a call.  If you choose to take the call, simply press the Call Control Button on your headset to answer the call.  Your phone answers the ringing line, and you begin talking.  When finished you press the Call Control Button again to disconnect the call.  You will need to return to your phone to press the appropriate buttons to dial, transfer a call, or to perform any other phone functions.  Most phones will support the Handset Lifter which raises and lowers your telephone's handset, simulating you answering a call.  The EHS electronically establishes calls on newer phones without the mechanical motor and physical movement of your handset, but otherwise accomplishes the same thing.  Having the ability to answer remotely greatly increases your productivity.  You can answer away from your desk and carry on conversations wherever you need to take them.  It also allows you to answer calls that would have normally gone to voice mail.  This saves you a tremendous amount of time playing phone tag with customers or co-workers.

 

 

 

For the latest models: Plantronics Handset Lifters & EHS Cables