Q: I purchased a Y-Training Cable (part #27019-03) to use on my Avaya Phone with a HIP cord (part# 61804-03). I can not get the training cable to fit on my HIP cord, what am I doing wrong? A: Make sure you are plugging your two headsets into the two short cords on the training cable. … Continued
Q: My phone guy tells me I have an “electronic hook-switch” on my phone so I don’t need a headset lifter for my wireless headset. Is that correct, and if so, how does it work? A: An electronic hook-switch will work on some phone models as long as they have updated firmware installed. You will … Continued
Q: I already purchased the Plantronics CS55H Wireless Unit and I can’t get it to work with my Northern Telecom Phone? A: It will work with a small adjustment. You will need the phone filter cord, part # 66291-01. First you need to disconnect the 2 TR-1 connectors from the bottom of the CS55H since … Continued
Used with Plantronics wireless headset systems for integrated remote one-touch answer and hang up, the Electronic Hookswitch (EHS) Adapters just simply plugs into the headset jack on the telephone and takes the place of an HL10 Handset Lifter. So the Plantronics EHS Adapters can be used on certain phone models instead of an HL10. Please be … Continued
A: Yes, several of our Bluetooth headsets have different size eartips (earbuds). Discovery 925, 665, 655, 650E and Voyager 855, 815 and 510. You can access our Bluetooth line of headsets through our website. Just click on your particular model and you will see a complete list of all it’s accessories, including eartips (earbuds).
A: Yes. And since the Voyager 510 headset is Bluetooth, there are a few possibilities. The first option which is the most cost effective and easiest way is of course if you have a newer computer that has Bluetooth built in, then all you have to do is pair it up. Our 2nd option is that you can purchase a USB Bluetooth adapter … Continued
A: It is used to adjust the tone of what you hear from your caller. Either more bass or treble.
No. They look alike but the Plantronics CS50 is wired just for that unit and the Plantronics CS55 is wired just for that unit. If you purchase the incorrect headset it will not link up with your base. We offer a 60 Day Money Back Guarantee.
A: There are a couple of ways: If you are going through the sound board, you will need part # 28959-01, a quick disconnect cable with two 3.5mm leads (one for the mic & one for the speaker). If you are connecting through a USB Port, you can use any of Plantronics’ USB Adapters (DA40, … Continued
A: Yes, on most Headsets it is just a matter of swiveling the boom 180 degrees.