Category: Headsets Direct

The letter equals the Month (1=January, 2=February…) and the number represents the Year (05=2005)

The letter represents the Month (A=January, B=February…) and the number represents the Year (8=2008)

Plantronics announced Electronic Hookswitch (EHS) and ring detection capability for Avaya’s suite of one-X products with the release of Persono® Suite 1.1 Call Control software. The Persono Suite 1.1 release makes Plantronics the only headset manufacturer to add Call Control functionality to one-X® Communicator and one-X® Agent. Plantronics line of contact center and enterprise headsets … Continued

Q:  Panasonic KX-TG9391T base unit 2-line.  What headsets available that can plug into it?  It does NOT have a headset plug built-in, but something must exist that can plug into the handset plug.  Right? Maybe? A:  Unfortunately due to circuitry issues (buzzing, etc), Plantronics does not typically recommend any of their products for use with the … Continued

Plantronics Savi WO200 Wireless Headsets Review – Plantronics recently sent out demo units of the new Savi line.  I haven’t used an over-the-ear model headset for some time so I wanted to give the Savi WO200 a try. My first impression was this is a great looking, sleek and techy unit.  Very smooth lines with … Continued

I love it! I have Fibromyalgia and my neck hurts when I have to hold a phone to my ear with my shoulder. Now I am free of pain and can walk around my work area as well. – Anna We are very pleased with our CS55 headset and HL10 lifter. Our customer service representatives … Continued

Q: Can I use the Y-Training cord on my computer for training purpose? A: If you are using a USB adapter, like one of the DA series and an H series headsets, you can use the Y-Training cord. Unplug your H series headset from the DA adapter, plug the training cord into the DA adapter and then plug  … Continued

Q: Will my Plantronics CS55/HL10 work with either a digital or analog phone system? A: With the CS55/HL10 combination you will be connecting the wireless headset base to the phone where the handset is connected.  Think of it as a wireless extension of your handset. By reconnecting your handset to the front of your wireless headset base you … Continued

After talking to Plantronics tech support, regarding the MOC headsets, we learned the following: HW251N-USB (discontinued) – The same as the one below but not MOC certified – QD and hardwired versions. HW251N/DA (digital audio) M (Microsoft) – Single ear with QD feature – MOC certified, has the firmware to default to MOC plug & play and … Continued

Q: On the Plantronics Wireless Units (like the CS55) what is the A-B-C-D switch on the bottom of the unit and the 1-2-3-4 switch on the back of the unit? Are these volume control buttons? A: The A-B-C-D switch is your Outgoing Microphone volume (how people hear you): A is the lowest, D is the … Continued