Must-Haves for Phone Training and Being A Better Coach

If you do phone training, our Wireless Adapter and Y-Cords are a must-have. Great for New Hires New hires can listen into both sides of a call, reducing training time and improving their training experience. This speeds up the learning curve and makes them more effective. Compare hearing only the outbound part of the conversation … Continued

Why You Need A Lifter Or EHS Cable With Your Plantronics Wireless Headset.

Plantronics Handset Lifters & EHS Cables: Handset Lifter: Plantronics HL10 EHS Cable: All Cables Available Compatibility Assistance: Links to determine which lifter/EHS cable you need The biggest reason you need a handset lifter or EHS cable is you get a lot more value and production out of your wireless headset by adding one of these devices.  There are … Continued

Plantronics DA80 Audio Processor – Introduction, Features and Benefits Video.

Plantronics DA80 Audio Processor: The new Plantronics DA80 is a high-performance USB audio processor for analog headsets.  The DA80 has a standard USB connection on one end, then a cord, then the inline controls, and finally the standard Plantronics quick disconnect.  This is where you would also need an H-Series headset to plug into the quick-disconnect connection … Continued

End of Life Announcement – Plantronics APU-7 Cisco EHS Cable (PN: 83017-01)

End of Life Announcement – Plantronics APU-7 Cisco EHS Cable (PN: 83017-01) The APU-7 EHS Cable is being discontinued. The APU-7 supports call control with our discontinued CS50/55/60/70 products and Cisco (8961, 9951, 9971) and Avaya (Avaya1120E, 1140E, 1150E, 1165E) phones. The anticipated last shipment date is October 10, 2014, or while supplies last.

Win $100* With A Headset Selfie and What That Can Get You

You may have seen our recent Facebook promotion with a chance for you to win $100 off your next purchase by posting a headset ‘selfie’ on our Facebook page…so what could that get you? Well short of putting it towards a larger purchase with one of our world-class Plantronics Business Headsets, there are plenty of … Continued

Plantronics T10H Headset Telephone – Ideal for Small Businesses

Are you starting your own home business and need a good telephone and headset?  The Plantronics T10H might just be the answer for you. The T10H is a telephone amplifier that uses a headset instead of a traditional telephone handset. The T10H is a single-line stand alone headset  phone that plugs right into your wall … Continued

Replacing the Voice Tube in Your H-Series Headset

Did you know that Plantronics recommends that you change the voice tube on your headset about every 6 months?  There is a screen at the end of the voice tube that can become plugged up over time.  Once the voice tube starts gathering particles in the screen, you will be hard to hear.  So when … Continued

What Model Phone Works Best with My Headset?

Those of you who have ever called Headsets Direct in search of a headset for an office phone have often heard the question:  What’s the make and model of your phone?  While some may think of it as lengthening the selection process since, after all, they already know what headset they want, the question is … Continued