Poly Sync 20 Speakerphone

(USB & Bluetooth) + Microsoft Teams Button
(1 customer review)


  • Same Day
  • Poly Gold Partner

Poly Sync 20 Speakerphone

  • Three-microphone steerable array
  • Full duplex audio for clear conversations
  • Mic pickup range: 7ft /2 m
  • Up to 20 hours of battery life
  • Works w/ computers via USB, and smartphones via Bluetooth
  • Call answer/end, mute, volume up/down and function button
  • Product intended for huddle/conference rooms to pickup voices and does not have noise canceling capabilities
  • Support Sold Separately – See Below

Microsoft Teams Certified    Zoom Certified

TECH TIP: Conference Phone Comparison Chart

  • Same Day Shipping On In Stock Items

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Poly Sync 20 Speakerphone

Let’s face it: the audio on your laptop and smartphone are not great. Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone -for remarkable conferencing and music anywhere. Take it wherever you go – its battery lasts for hours. You’ll always be heard.

Personal. Powerful. Portable. Use it for work. Use it for play. The perfect speakerphone for wherever your day takes you. Keep the focus on your voice, not the background noise with a three-microphone steerable array for echo and noise reduction.

Allows for simultaneous speaking for natural conversations without missing a word with full duplex audio. Enjoy more clarity on every call thanks to the bass reflex systems with dual passive radiators for natural voice and deep bass.

Get more done and get in the groove – using this portable speakerphone + portable charger + high-performance music speaker, all in one. Work on the go all day long with up to 20 hours of battery life. The USB port allows you to keep your smartphone charged. Access your favorite function – play/pause music, last number redial, voice assistant and more – with the touch of a programmable button.

Stay in control with easy-to-use, touch-sensitive controls and clear LED indicators. The highly visible light bar lets you know the call status, even from a distance. The integrated USB cable not only powers the unit, but allows you to join meetings in an instant, even with a flat battery.

Microsoft Teams version available to support easy collaboration and communication with a dedicated Teams button for instant access to the Tams App. Zoom certified for a seamless Zoom experience. The Poly Sync 20 gets better over time with future updates via Poly software and remote management* for your IT team.


Use It to Work…Then Use it to Play

Grab the perfect speakerphone for meetings and music, wherever your day takes you

Let’s face it: the audio on your laptop and smartphone aren’t great. Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone. Therefore, you will experience remarkable audio anywhere. The Poly Sync 20 is Zoom certified for a seamless Zoom communication experience.

Poly Sync 20 Personal Speakerphone


Hear and Be Heard

Keep the focus on your voice with multi-microphones that track the talker, not the noise.

Focus on what’s being said and help keep echo and noise out of the meeting with the smart multi-microphone array. You and your remote participants sound amazing with the high-performance speaker. In addition, with full duplex audio, you will have a fluid conversation without choppiness.

Speakerphone in use on desk

Works the Way You Do

Program your favorite functions so it works with a single tough.

A programable button puts your favorite function at your fingertips—play/pause music, last-number redial and voice assistant—it’s up to you. What’s the status of a call? Therefore, you’ll know even from a distance by the highly visible light bar.

Poly Sync 20 Speaker Phone

Built for Compatibility

All Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms – we just work. Above all, Poly solutions provide excellent audio quality for both you and those on the other end of the call – no matter your platform of choice.

Compatible platforms brand logos

Poly Sync 20 Speakerphone Features:

  • Three-microphone steerable array
  • Full duplex audio
  • Mic pickup range: 7ft /2 m
  • Up to 20 hours of battery life
  • Keep your smartphone charged and ready
  • Slim and portable w/ carrying case
  • Works w/ computers via USB, and with smartphones via Bluetooth.
  • Bluetooth v5.0
  • Sleek design
  • IP64 dust and water-resistant
  • Programmable button
  • Easy-to-use, touch sensitive controls w/ clear LED indicators
  • User controls include: Call answer/end, mute, volume up/down, programmable function button
  • High visible light bar
  • Loudspeaker frequency response: 80 Hz to 20 kHz
  • Microsoft Teams version
  • Zoom certified
  • Powered by an integrated USB cable
  • Future updates available via Poly Lens software*

Poly Sync 20 Variations

HP Variations

  • USB-A
    • SKU: 772D2AA
    • UPC: 197029536259
  • USB-C
    • SKU: 7F0J7AA
    • UPC: 197192213100
  • Teams USB-A
    • SKU: 772C8AA
    • UPC: 197029536211
  • Teams USB-C
    • SKU: 7F0J8AA
    • UPC: 197192213117

Former Poly Variations

  • USB-A
    • SKU: 217038-01
    • UPC: 0017229172678
  •  USB-C
    • SKU: 216868-01
    • UPC: 0017229172463
  • Teams USB-A
    • SKU: 216866-01
    • UPC: 0017229172449
  • Teams USB-C
    • SKU: 216870-01
    • UPC: 0017229172487

Poly Sync 20 Speakerphone Replaced/Updated:

  • Poly Calisto 5300 USB-A – SKU: 215441-01
  • Poly Calisto 5300 USB-C – SKU: 215442-01

*Some solutions sold separately

Visit our Audio Conferencing Page for other meeting size options

What Comes In The Poly Sync 20 Box:

  • Poly Sync 20 USB/Bluetooth smart speakerphone
  • Carry case
  • Lanyard



  • Sync 20: PC via USB-A or USB-C cable (depending on model); smartphone via Bluetooth


  • Windows or Mac OS


  • Touch sensitive user controls for
    • Call/answer end
    • Mute
    • Volume +/-
    • Programmable function button
  • Push button user controls for
    • Power On/Off
    • Bluetooth pairing
  • Highly visible status light bar
  • Integrated USB-A or USB-C cable (depending on model)
  • One USB-A port for smartphone charging
  • Kensington lock slot


  • Bluetooth v5.0
  • Supported Bluetooth profiles: A2DP, AVRCP, HFP, HSP, BLE


  • Three microphone steerable array
  • Microphone pickup range: 7 ft / 2 m
  • Ideal for room sizes up to: 13ft x 13ft / 4 m x 4 m
  • Microphone Frequency Response: 100 Hz to 6.7 kHz
  • Full duplex audio
  • Noise and echo reduction
  • Loudspeakers 1 x 40 mm high-performance music speaker
  • Loudspeaker frequency response: 80 Hz to 20 kHz
  • Bass reflex with dual passive radiators


  • Type: Lithium-ion
  • Capacity: 3200 mAH
  • Talk time: up to 20 hours
  • Charge Time: 4 hours


  • 34 mm x 95 mm x 182 mm / 1.3 in x 3.7 in x 7.2 in


  • 350 g / 12.3 oz


  • 710 mm / 28 in


  • IP64 dust and water resistant


  • Carry case
  • Lanyard


  • Plantronics Hub desktop and mobile versions. Plantronics Manager Pro suites: Asset Management and Adoption
  • Platform certification
    • Microsoft Teams (pending)
    • Zoom
    • Compatible with a wide range of platforms


  • Visit: Poly Lens Software


What is the Poly Sync Family?

The Poly Sync Family is a new range of USB/Bluetooth® smart speakerphones designed for personal, huddle and small conference use.

What makes them smart speakerphones?

The Poly Sync Family provide more than just remarkable audio—they include numerous smart features making them easy to use. Features include multiple microphones, a programmable button, and the ability to charge smartphones.

Do the Poly Sync products replace any existing products?

The Poly Sync 20 is a portable personal speakerphone that will replace the Calisto 5200.

What are the differences between the Poly Sync products?

Poly Sync Comparison Guide

What makes the Poly Sync Family stand out?

The Poly Sync Family has been designed with remarkable audio for both ends of the call ensuring nothing is missed and meetings stay productive. They are easy to use, have a consistent user interface, and users bring their own devices so meetings start quicker without IT help.

What is a three-microphone steerable array?

Compared to traditional USB speakerphones with a single 360-degree microphone that pick up sound from all directions—the Poly Sync Family uses a three-microphone array that can be steered (directed) towards the talker as they move around the room —and hence focuses on the talker and not the noise that may be in the room.

What is a Bass reflex system with dual passive radiators?

The bass reflex systems use a hole in the Poly Sync enclosure to enable sound from the rear of the speaker diaphragms to increase the low frequency response compared to a sealed enclosure. The passive radiators further enhance the low frequency response by adding passive diaphragms, making voice and multimedia sound more natural.

How does the Poly Sync 20 connect to computer and smartphone?

The Poly Sync 20 is available with either a USB-A or USB-C cable for wired connection to the computer. Connection to the smartphone is via Bluetooth®.

How is the Poly Sync 20 different than the Poly Trio Series of conference phones?

The Poly Sync 20 is a USB/Bluetooth speakerphone that require users to bring their own devices into the meeting room and use the conference/UC applications on their device. The Poly Trio Series are always on open SIP conference phones.

What function can be chosen for the programmable button on the Poly Sync 20?

The Poly Sync 20 includes a programmable button that can be configured for one of several different functions, including: last smartphone number redial, play/pause media streaming from smartphone, system status check, etc.

Is the Poly Sync 20 a portable device?

The Poly Sync 20 has been designed as a portable device that is battery operated and includes a carry case and lanyard.

Can a smartphone be charged from the Poly Sync 20 speakerphone?

The Poly Sync 20 includes an internal battery and USB socket that can be used to charge a smartphone.

What UC applications and platforms is the Poly Sync 20 compatible with?

The Poly Sync 20 connects to user devices via either USB or Bluetooth and is compatible with the applications running on these devices. Microsoft Teams versions are also available and feature a dedicated Teams button for instant access of the Microsoft Teams desktop application.

Does the Poly Sync 20 include the BT600 Bluetooth adapter to allow wireless connection to the computer?

No, it is not included. The BT600 USB adapter can be purchased separately as an accessory for use with the Sync 20. All models in the Poly Sync Family can connect to the computer via the included USB cable and to a smartphone via Bluetooth.

Additional information for the Poly Sync 20 Speakerphone



Launch Date

November 2020


Same Day Shipping On In Stock Items

Talk Time

20 hours

Cable Length

28 in


Microsoft Teams, ZOOM, Computer USB-A, Computer USB-C, Mobile Bluetooth Device

USB Connection Type

Standard USB-A, Standard USB-C, Teams (Microsoft) USB-A, Teams (Microsoft) USB-C

Poly SKU

217038-01 (USB-A), 216868-01 (USB-C), 216866-01 (MS USB-A), 216870-01 (MS USB-C)

Poly UPC

0017229172678 (USB-A), 0017229172463 (USB-C), 0017229172449 (MS USB-A), 0017229172487 (MS USB-C)


772D2AA (USB-A), 7F0J7AA (USB-C), 772C8AA (MS USB-A), 7F0J8AA (MS USB-C)


197029536259 (USB-A), 197192213100 (USB-C), 197029536211 (MS USB-A), 197192213117 (MS USB-C)

1 review for Poly Sync 20 Speakerphone

  1. Cliff (verified owner)

    Exactly what I expected. Audio on video calls is crisp and clean. Easy to set-up and connect. Music is better than most Bluetooth speakers, but not exceptional (that’s not why I bought it). In the virtual world, how I sound reflects on me and my company.

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Accessories for the Poly Sync 20 Speakerphone

$ 77.86 # Poly BT600 Bluetooth USB Adapter/Dongle Select options This product has multiple variants. The options may be chosen on the product page