Plantronics APC-43 EHS Cable – 38350-13

(Cisco/Panasonic)

Rated 4.83 out of 5 based on 6 customer ratings
(6 customer reviews)

$55.36

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Plantronics APC-43 EHS Cable (Cisco/Panasonic) – 38350-13:

  • Typically used on Cisco & Panasonic phones (EHS Guide)
  • Compatible with CS500 & W700 series wireless headsets
  • Allows for remote answer/hang-up
  • Receive call alerts when away from your desk
  • Automates taking of calls
  • See picture for setup/installation
  • Same Day Shipping
  • Warranty 1-Year
  • 30-Day Money Back Guarantee

Plantronics APC-43 EHS Cable (Cisco/Panasonic) – 38350-13

 

Electronic Hook Switches (EHS) communicate electronically with your phone giving your wireless headset answer/end and ring alerts remotely.  The use of an EHS cable eliminates the need for an HL10 handset lifter.

Plantronics has several EHS adapters, each being unique to a specific telephone and wireless product.  We strongly suggest confirming compatibility with us before purchasing.

TECH TIP: EHS Compatibility/Installation Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   


 

Compatible with the following headsets:

CS500 Series: CS510, CS520, CS530, CS540, and all -XD variants
Savi 700 Series: W710, W720, W730, W730, W740, W745 and all -M variants
Savi 8200 Series: W8210, W8220 and all -M variants


 

Compatible with the following phones:

Cisco 6945, 7821, 7841, 7861, 7942G, 7945G, 7962G, 7965G, 7975G, 8841, 8845, 8851, 8861, 8865

Cisco Electronic Hookswitch Setup:

Software Requirements:
The Cisco server must be running Cisco CallManager System Version 4.1(3)SR5x or higher.
Verify by logging onto the Callmanager with a browser. Press the detail button on the main page to display the SW version.
The Cisco phone must be running firmware 8.3(3)x or higher.
Press the settings button on the phone (Checkbox icon). Select “Model information”. The firmware revision is listed under “Load File”

Phone verification
The phone must be set for “Wireless Headset Hookswitch Control” = Enabled
Press the settings button on the phone (Checkbox Icon). Select “Device Configuration” >> Select “Media Configuration”
If “Wireless Headset Hookswitch Control” is ” Disabled”, follow the instructions below.

Enabling Wireless Headset Hookswitch Control
Access the server administrator with a browser. Select Device>Phone through the drop down menus.
Click “Find” with no selection criteria to obtail a list of all phones
Open the desired phone. Scroll down to “Wireless Headset Hookswitch Control” Set to “Enabled”
Click “Apply”. Wait for the dialog box to appear, then reset the phone by clicking the reset button.

Expansion Modules
If the phone is equipped with a model 7914/7915/7916 expansion module:
The Expansion module will be plugged into the telephone AUX connector
Connect the APC-4 (APC-43) control connection into the expansion module
Use a 40287-05 adapter to extend the APC-4 (APC-43) audio input to reach the headset jack on the phone


 

  • SKU # 38350-13 (Formerly 38350-01, 38350-11, and 38350-12)
  • UPC: 0017229154605

Additional information

Manufacturer

Plantronics

Availability

Same Day Shipping

Returnability

30-Day Money Back Guarantee

Warranty

1-Year

6 reviews for Plantronics APC-43 EHS Cable – 38350-13

  1. Rated 5 out of 5

    Ryan

    Easy setup fast shipping, no complaints.

  2. Rated 4 out of 5

    Robin

    Adding the ability to not have to have a “lifter” for the headset allows for no extra parts to break down. Will add flexibility to my job.

  3. Rated 5 out of 5

    Kate

    Bought this device so that the phone could be answered while away from the desk. So, far have successfully tested this device’s capability to answer 100 feet away. It’s been GREAT even without a straight shot to the main console or base, it has allowed me to answer calls without a problem. Seems to function very reliably and am very glad that this was purchased for those circumstances when one is called away from the desk.

  4. Rated 5 out of 5

    DB

    No configuration necessary. Truly plug and play.

  5. Rated 5 out of 5

    GadgetMan911

    Needed this cable to make a headset work on our new Cisco phone system

  6. Rated 5 out of 5

    Tom

    Great product.

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