1) JPL Updates – Wired and Wireless Push-to-Talk (PTT) amplifiers
- 11/12/2025: JPL Scout 3100 wireless PTT amp is available for Pre-Order. Shipping Mid-January 2026.
Order any quantity. Initial shipment includes (1) Scout 3100 and (1) free Icon 100-PMX headset for testing. If testing is successful, report back to us and the balance of your order will be filled. If any issues, a return label will be provided and full refund. - 10/29/2025: JPL announced the wired 2-prong products are being manufactured with updates after the first pilot program. They have not disclosed if this second version will be for general release or another pilot program will be required. Please submit ‘Contact Us‘ and we will email you once the next phase is announced.
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$75.12
JPL Connect-1 Headset(JPL/PLX Quick Disconnect)Add to cart
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$40.72
JPL Icon 100-PM Headset(JPL/PLX Quick Disconnect)Add to cart
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$144.72
JPL Scout 300 Push-to-Talk PTT AmplifierAdd to cart
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$505.52
JPL Scout 3100 DECT Push-to-Talk PTT Wireless AmplifierAdd to cart
2) Poly Updates – Wired and Wireless Push-to-Talk (PTT) amplifiers
- 11/21/2025: Based on Poly feedback, we will continue to take orders for H31CDs at this time with the expectation they will fill.
- 11/21/2025: SHS1890 line is officially ended. See above JPL as a possible option.
- 11/05/2025: CA22CD are in stock for immediate processing and shipping. (This will be the one of the last batches shipping from Poly).
- 10/17/2025: Poly will end CA12CD & CA22CD battery manufacturing 10/31/2026.
- 9/12/2025: We continue to process Poly orders until we are informed from Poly that parts are depleted for a specific SKU.
- 6/5/2025: Poly has announced a rapid discontinuation of their 911/Dispatch Headset Line as of June 22, 2025. The affected products are listed below (***Items without pricing are no longer available***)
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$469.22
Poly CA22CD Cordless PTT Adapter(2-Prong + USB Dispatch Console)Add to cart
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Poly SHS1890-15 PTT AmplifierRead more
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Poly SHS1890-25 PTT AmplifierRead more
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$164.78
Poly SHS2355-11 PTT USB AdapterAdd to cart
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$84.85
Poly H31CD StarSet Headset(Quick Disconnect)Add to cart
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Poly TriStar H81N-CD Headset(Quick Disconnect)Read more
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Poly H251N-CD SupraPlus NC Controller/Dispatch(Quick Disconnect)Read more
If Poly is unable to fulfill any of these orders, Poly will cancel the orders and notify Headsets Direct, which will refund customers at that point.
FAQs:
- Why is HP/Poly discontinuing these headsets? Critical components are no longer available and HP has limited manufacturing resources for the units.
- What if I already have units on back order? The good news is that those customers will be first in line for the units.
- Will HP honor any valid warranty claims on these units after discontinuation? Where possible, HP will replace any units with a valid claim. If this is not possible, HP will offer a refund. Warranty on these products is 1 year.
- Can you recommend another manufacturer with an equal replacement? For wired units, another unit will be coming to market later this month and a wireless unit is expected in August. We can put you on a list to be contacted once these are available or you can check back on our website at your convenience. Please submit at ‘Contact Us‘ for updates on an alternative product.