Unite your enterprise voice. Uniquely designed to solve the communications challenges of businesses migrating to Unified Communications, the MDA220 headset communications hub lets you manage PC voice and multi-media, while maintaining connectivity to your desk phone. Work the desk phone. Launch the softphone. Even take calls on the mobile when the Plantronics MDA220 is used with a Plantronics Bluetooth™ USB headset.
RECOMMENDED ACCESSORIES for MDA220:
Use with Plantronics EHS cable or HL10 handset lifter to enable remote answer/end control with the desk phone.
(A/C Adapter is required if used with HL10 handset lifter)
Use with corded or wireless USB headsets or Plantronics H-series headsets (with DA Series USB adapter).
Computer USB-A, Desk Phone
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– December 27, 2018
The MDA220 was purchased for use on a ShoreTEL phone system. I also wished to explore the possibilities of using a less expensive USB headset or earbuds with a USB adapter since I was told by Headsetsdirect that it would probably work. First, I tried two different adapters with the earbuds and it somewhat worked for listening but not with a microphone. I say someone because I first needed to plugin a Plantronics USB headset then swap it with the earbuds. Next, I tried a Logitech USB headset. Again this was problematic so I gave up on this. Finally, I used the MDA220 with a Plantronics headset. It worked with the Plantronics but the MDA220 often went offline requiring me to fuss with unplugging the device to redirect the headset. I used it for a few days and became mildly frustrated with it. This would never be accepatble by someone that was not technical or had no patients for fussy tech. Overall the MDA2220 is a fail for me purposes. I only wish that I could return it to headsetsdirect but the cleaning crew took the packing out with the trash. The MDA220 will likely go into the trash too.
– December 27, 2018
The MDA220 can be complicated because you’re adapting USB headsets to a deskphone. An A/C adapter may also come into play to help with how devices are defaulted. There are much easier solutions available for ShoreTel phones that don’t require the MDA220.
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