HP Poly Edge V850 Open SIP Desk Phone
Engineered for C-suite executives, organizational directors, and attendant call hubs, the HP Poly Edge V850 serves as the flagship wireless media station within the Open SIP portfolio. Combining a dual-screen color layout—featuring a primary 5.0-inch main display and a secondary 2.4-inch screen—with integrated Wi-Fi 6, Bluetooth® 5.4, rich bass speaker acoustics, and hardware-anchored data protection, the V850 offers peak line density and flexible placement. Supporting up to 60 total lines and up to two attendant sidecar consoles, it delivers uncompromised voice clarity and executive-level versatility across corporate and hybrid workspaces.
Who Is the Poly Edge V850 Desk Phone For?
The HP Poly Edge V850 Open SIP Desk Phone is custom-built for senior executives, managing directors, executive administrative assistants, and central reception desks who direct high volumes of simultaneous communications across distributed enterprise divisions. Featuring 18 physical line keys (12 on the main screen plus 6 on the secondary screen) managing up to 60 lines, speed dials, park orbits, and Busy Lamp Field (BLF) presence, the V850 streamlines complex call handling. Its dual-display architecture isolates active call management on the primary 5.0-inch color main screen while keeping coworker presence live on the dedicated 2.4-inch color secondary screen, eliminating screen clutter during active call flows.
The Ideal Replacement for Legacy Executive & Wireless Media Phones
For enterprises modernizing legacy executive endpoints (such as the Polycom VVX 600/601 or Poly Edge E550 series), the HP Poly Edge V850 brings essential wireless and technical upgrades:
- Integrated Wireless Freedom (Wi-Fi 6 & Bluetooth® 5.4): Removes physical network cable dependencies and enables seamless wireless headset and mobile device pairing.
- Maximum 60-Line Capacity Across Dual Displays: Expands total line registrations up to 60 lines on an 18-key dual-screen interface.
- Dual Attendant Console Expansion (Up to 2 Sidecars): Connects up to two sidecars for up to 132 extra monitoring keys.
- Acoustic Speaker Cabinet with Enhanced Bass: Delivers deep, full-spectrum sound via Poly HD Voice, NoiseBlockAI v3, and Acoustic Fence.
- Hardware-Rooted Security Module (TSM): Built-in TSM chip ensures hardware-based key defense, 802.1X validation, and SRTP media encryption.
- 360-Degree RGB Screen Halo Indicator: Multi-color halo light ring encircling the main display provides at-a-glance presence and call updates.
- TCO Certified Generation 10 Credentials: Manufactured with over 35% recycled plastics and sustainable packaging to satisfy corporate sustainability criteria.
| Feature | Edge V200 | Edge V250 | Edge V250 Plus | Edge V400/ Edge V450 |
Edge V650 | Edge V800/ Edge V850 |
| Target User | Common Areas | Frontline Workers | Frontline Workers | Knowledge Workers | Office Collaborators | Executives & Reception |
| Line Keys | 4 | 4 | 4 | 8 | 8 plus 6 | 12 plus 6 |
| Screen | 2.5″ mono | 2.4″ color | 2.8″ color | 3.5″ color | Main: 3.5″ color Secondary: 2.4″ color |
Main: 5.0″ color Secondary: 2.4″ color |
| USB-C Ports | 1 | 1 | 1 | 2 | 2 | 2 |
| Expansion Modules | 0 | 0 | 0 | 1 | 1 | 2 |
| Acoustics: | ||||||
| HP Poly HD Voice | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Acoustic Fence + NoiseBlockAI |
✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Audio | Standard HD | Standard HD | Standard HD | Standard HD | Enhanced Bass | Enhanced Bass |
| Status Bar | Red Lightbar | Red Lightbar | RGB Color Lightbar | RGB Screen Halo | RGB Screen Halo | RGB Screen Halo |
| Bluetooth | ❌ | ✅ | ✅ | V450 Only | ✅ | V850 Only |
| Wi-Fi 6 | ❌ | ✅ | ✅ | V450 Only | ✅ | V850 Only |
| Product Details & Ordering | Edge V200 | Edge V250 | Edge V250 Plus | Edge V400 / Edge V450 | Edge V650 | Edge V800 / Edge V850 |
| Approximate Price | $125 | $145 | $190 | $215/$250 | $285 | $325/$350 |
HP Poly Edge V850 Provides Elite Dual-Display Sound Engineering with C-Suite Cyber Defense
The Poly Edge V850 Desk Phone combines premier acoustic engineering with hardware-rooted security:
- Premium Speaker Acoustics & AI Noise Filtering: The Edge V850 enhances hands-free conference calls using a specialized speaker enclosure engineered with enhanced bass response alongside full-duplex Poly HD Voice. On-device Poly NoiseBlockAI v3 uses artificial intelligence and machine learning algorithms to identify and isolate non-speech sounds—such as mechanical typing, footsteps, and office background noise—without muting active speech. Concurrently, Poly Acoustic Fence technology constructs a virtual audio perimeter around the desk phone, suppressing ambient human chatter outside the boundary before it reaches callers.
- Hardware-Anchored Trusted Security Module (TSM): Designed to safeguard executive communications against network cyber threats, every Edge V850 incorporates an embedded Trusted Security Module (TSM). The TSM hardware chip secures cryptographic keys, enforces 802.1X network authentication, encrypts SRTP voice streams, secures HTTPS provisioning, and verifies signed software executables.
- Dual-Screen LCD Interface: The dual-display configuration pairs a generous 5.0-inch main color LCD display (dedicated to active call controls, video menus, and softkeys) with a secondary 2.4-inch color LCD display (dedicated to speed dials, feature keys, and coworker presence), providing complete line clarity without window toggling.
HP Poly Edge V850 Desk Phone is Built for Business with Daily Versatility
With the Poly Edge V850, administrative leaders gain key operational advantages:
- Omnidirectional RGB Screen Halo Alert: Framing the primary 5.0-inch display, a multi-color RGB screen halo light provides 360-degree visual signaling for incoming calls, active line status, coworker presence, and unread voicemails across open spaces.
- Integrated Wi-Fi 6 & Bluetooth® 5.4 Wireless Agility: Built-in Wi-Fi 6 enables rapid phone deployment in executive suites, home offices, or locations lacking structured network cabling. Native Bluetooth® 5.4 and Passive NFC allow quick wireless pairing with mobile phones and Bluetooth headsets.
- Attendant Sidecar Console Support (Up to 2 Modules): For receptionists and executive assistants managing extension status across large teams, the Edge V850 supports up to 2 optional HP Poly Edge V Expansion Modules. Each 5.0-inch LCD expansion module adds 22 physical line keys per page (up to 66 assignments per module), providing up to 132 additional monitoring keys.
- One-Touch Silent Emergency Alert: Designed for safety in high-profile executive offices and front desks, the V850 includes a programmable silent emergency alert. A single button press discreetly dials pre-set emergency or security numbers without changing the visual call status on either display.
HP Poly Edge V850 Has Simple Connectivity and Deployment
IT teams benefit from enterprise network architecture and centralized device governance:
- Dual Gigabit Ethernet & Flexible Power Options: Equipped with two 10/100/1000 Mbps RJ-45 Ethernet ports, the Edge V850 provides gigabit pass-through connectivity for a co-located PC while drawing power via standard IEEE 802.3af Power over Ethernet (PoE). When deployed wirelessly over Wi-Fi, the phone can be powered via USB-C or an AC wall power adapter.
- Multi-Port Peripheral & Headset Interfacing: Includes 1 USB 2.0 Type-C® OTG port plus 1 USB Type-C® 5Gbps host port for direct headset connections (such as HP Poly Mission and Voyager series headsets) and PC pass-through. It also features an RJ-9 headset port, an Electronic Hook Switch (EHS) port for wireless headset adapters, and native Bluetooth headset pairing.
- Cloud Fleet Governance via HP Poly Lens: IT administrators can remotely configure, monitor, update, and manage worldwide Edge V850 deployments using HP Poly Lens and Zero-Touch Provisioning (ZTP).
Edge V850 vs. Edge V800 Desk Phones
The Edge V850, while sharing the same 5.0-inch main color display, 2.4-inch secondary color screen, enhanced bass speaker cabinet, and support for up to two sidecar expansion modules as its flagship counterpart, introduces integrated wireless capabilities and expanded line registration density.
| Feature | Edge V800 | Edge V850 |
| 5.0″ Color LCD Main Display | ✅ | ✅ |
| 2.4″ Color LCD Secondary Display | ✅ | ✅ |
| Max Line Support | Up to 48 Lines (Main Screen) | Up to 60 Lines Total |
| Wi-Fi 6 & Bluetooth® 5.4 | ❌ | ✅ |
| 2 USB-C Ports | ✅ | ✅ |
| Up to 2 Expansion Modules | ✅ | ✅ |
| Enhanced Bass Response Speaker | ✅ | ✅ |
| Primary Deployment | Hard-Wired Executive Desks & Front Desks | Wireless Executive Offices & Reception |
The Edge V850 is the flagship model recommended for executive offices and central attendant stations that demand maximum line capacity and wireless deployment flexibility.
What Comes in the HP Poly Edge V850 Phone Box?
Every Edge V850 package contains essential hardware components for desktop setup:
- HP Poly Edge V850 Console
- Handset with Handset Cord
- Two-Position Desk Stand
- CAT 5e Network Ethernet Cable
- A/C Power Supply• Quick Start Guide
- Safety & Declaration of Conformity Booklet
- Warranty Card
(Note: Optional wall mount bracket sold separately).
Purchase the HP Poly Edge V850 From Headsets Direct
Secure the flagship HP Poly Edge V850 wireless media phone for your C-suite executives through Headsets Direct. Gain access to top-tier enterprise pricing, personalized product support, and fast logistics for your executive offices. Experience peak voice performance with 60-line management, dual-screen visibility, enhanced bass sound, and integrated Wi-Fi 6 & Bluetooth® 5.4.
Shop HP Poly Edge V850 PhoneFrequently Asked Questions About the HP Poly Edge V850 Open SIP Desk Phone
The HP Poly Edge V850 is a flagship Open SIP executive media desk phone tailored for C-suite leaders, managing directors, and central receptionists. It features a 5.0-inch main color display, a 2.4-inch secondary color display, 18 line keys supporting up to 60 lines, and integrated Wi-Fi 6 and Bluetooth® 5.4.
The Edge V850 supports up to 2 optional HP Poly Edge V Expansion Modules, providing up to 132 additional line monitoring keys for attendant console workflows.
The Edge V800 is a hard-wired Ethernet/PoE phone supporting up to 48 lines on the main screen, whereas the Edge V850 adds integrated Wi-Fi 6, Bluetooth® 5.4, and supports up to 60 total lines.
The V850 isolates active call controls on its 5.0-inch main color LCD display while keeping contact speed dials and BLF presence status visible on its 2.4-inch secondary color LCD display, preventing screen clutter during multitasking.
In addition to Poly HD Voice, NoiseBlockAI v3, and Acoustic Fence, the Edge V850 incorporates a specialized speaker cabinet engineered with enhanced bass response for rich, natural sound quality during hands-free speakerphone calls.
Every Edge V850 incorporates a hardware-rooted Trusted Security Module (TSM) that secures cryptographic keys, enforces 802.1X network authentication, encrypts SRTP media streams, enforces HTTPS provisioning, and validates signed software executables.
The phone can be powered via standard Power over Ethernet (PoE), USB-C, or an AC wall power adapter. Centralized management, automated provisioning, and health monitoring are handled remotely through HP Poly Lens and Zero-Touch Provisioning (ZTP).
Product Information
- Model: Edge V850 or V 850
- SKU: C93ZQAA#ABA
- UPC: 199642486102
- RMN #: PVAN-EDGE-V850












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