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03929-63 HDI Wireless Headset Training Adapter

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HDI Wireless Headset Training Adapter 03929-63


Availability: 351 In-Stock in Arizona

$39.95
$39.95 In Stock
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1) How valuable would it be to message members of your sales staff with what to say to instantly close the sale?


2) How impressed would your customers be if every interaction with your staff was as if talking to you with your years of knowledge and experience?


3) Would it be beneficial for a new hire to be trained side-by-side with a seasoned veteran, but doing so while being productive on their own with filing, making copies, or sweeping the warehouse?


All of these are now possible with our Wireless Headset Training Adapter and headsets!


 


Headsets Direct Original Product - We realized a need from our customers and were the first to offer the Wireless Headset Training Adapter 03929-63.


60-Day-Warranty 

For the first time, managers and supervisors can listen-in and monitor calls of employees and agents while roaming the office with a wireless headset, accomplishing other tasks. As needed, they can return to their employee or agent and provide additional coaching or with the touch of a button, take over the call.Headset users can now train and have a second person monitoring conversations without sacrificing mobility with the new Wireless Headset Training Adapter offered exclusively from Headsets Direct. Simply plug one wireless unit into the adapter and enjoy normal conversations. When a second headset (wireless or corded) is plugged into the adapter, either or both microphones can be muted with a push of a button to provide listen-only capabilities. This is a great device for an individual that wants the freedom and mobility of a wireless headset while monitoring a new trainee. It also allows two wireless headset users to be on a conference call and move freely about their office. Prior to the Wireless Headset Training Adapter, training required both users to sit next to each other while using corded headsets.

 

Installing on newer Plantronics CS500 & W700 models: (see picture above under More Views)

Note: If your wireless headset is plugged into the headset jack on your phone, the wireless training adapter will not work. It must be plugged into the handset jack on your phone.

Unplug interface cable that is plugged into your handset jack on your phone. The wireless training adapter ships with a cable, plug this cable into the handset jack on your phone.  Make sure setting is on 2 on the wireless training adapter.  The cable you unplugged from your phone that was in the handset jack now goes into the A jack on the wireless training adapter. The second wireless headset will plug into B jack on training adapter, this is the interface cable that came with your wireless headset, must have power adapter plugged into wall or power strip for the 2nd unit to work. 

On top of the training adapter there are two buttons for muting.  A is for the wireless headset plugged into A and B is for the wireless headset plugged into B. When the button is pushed down that headset is muted or you can have both buttons up so both people can be live on the call.

Press the on/off button on the wireless headset that’s plugged into jack A, you should have a dial tone at this point. If you are not using a handset lifter, pick up the handset receiver and sit it to the side and then push the on/off button on your wireless headset. Press the on/off button on wireless headset plugged into jack B, whoever is using the 2nd headset should also be able to hear the dial tone. 

 

Installing on Plantronics corded S11/S12 models: (see picture above under More Views)

  1. Follow the curled cord coming from your handset receiver on your phone down to the handset jack on the base of your phone. Unplug the cord from the phone base.
  2. Plug the wireless training adapter into the jack you that you just unplugged your curled cord from on the base of your telephone. The adapter ships with this cord…make sure the adapter is on setting 2.
  3. Plug the coiled cord on your handset (that came out of the base of your phone) into Jack A on the training adapter.
  4. The S11 system ships with a cord that would normally plug into your handset jack on your phone; this cord is going to plug into Jack B on the training adapter.
  5. Pick up the handset receiver from your phone; you should have a dial tone. 
  6. Turn on the S11 headset by pressing the headset button on the unit; you should have a dial tone.
  7. There are 2 buttons on top of the adapter, if the button is up that headset is live, if the button is down that headset is muted. 

 

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Brand Plantronics
Helpful Links Product Sheet and Installation Instructions

HDI Wireless Headset Training Adapter 03929-63

Rating: 4.6 stars, based on 17 review(s).
1) How valuable would it be to message members of your sales staff with what to say to instantly close the sale? 2) How impressed would your customers be if every interaction with your staff was as if talking to you with your years of knowledge and experience? 3) Would it be beneficial for a new hire to be trained side-by-side with a seasoned veteran, but doing so while being productive on their own with filing, making copies, or sweeping the warehouse? All of these are now possible with our Wireless Headset Training Adapter and headsets!   Headsets Direct Original Product - We realized a need from our customers and were the first to offer the Wireless Headset Training Adapter 03929-63.  
Price: $39.95 - In stock

Customer Reviews

Excellent piece of equipment Review by Diane
Rating
We use this to assist us in training our personnel who deal with clients on the phone. It works very well for us.

Perfect, great service Review by chris
Rating
Worked perfectly. Customer service was unbelievable - called right after purchase to thank us and to offer help getting them working correctly.

Good Review by Gaurav
Rating
2 star.

Works with Jabra Headsets Review by Hassar
Rating
We use Jabra wireless headsets (model: GN9330e) and we use this for training purposes. Using this product we had good call clarity. It was convenient to not only have the trainee listen, but also take part in calls as well.

Very satisfied. Review by Eric
Rating
Works great, Does what it is supposed to do. Easy to set up and use.

Great Tool Review by KeriS
Rating
Love this product. Easy to setup and easy to use. Great training tool!

Training Review by Elle
Rating
Awesome product. We are doing a lot of cross training these adapters work very well. Very clear.

Excellent Review by Sarah
Rating
Worked just like I was told it would!

Sleek and easy to use. Review by Sheri B.
Rating
Shipping was very quick. The device is easy to use and the mute function is a great from our last adapter. We will absolutely order this again in the future.

Excellent Review by MM
Rating
Great product!!! I manage a small call center and these are invaluable for training and being able to come on a call when the need arises.

Training Adapter Review by Jennelle K
Rating
Very Useful Training Tool.

Great product Review by Elsie
Rating
Once we had it set up it was extremely easy to use.

Excellent product Review by Gold
Rating
This product has been an EXCELLENT purchase!! We love it!

Very Handy Review by Kimble
Rating
Easy to hook up, very useful training tool.

03929-63 - HDI Wireless Headset Training Adapter Review by Debra J
Rating
Product works great. A more descriptive connection "how-to" would be very beneficial.

03929-63 HDI Wireless Headset Training Adapter Review by Jane B
Rating
This will be a useful training tool however it was not as easy to connect as I thought it would be. Both parties must be on a headset in order for the adapter to work.

Training Adapter Review by Yvonne K
Rating
On speaking with the supervisor who originally requested such an item, he found the item worked well and will probably reorder in the future.

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