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FREE 2025 Headset Buyers Guide

The 13 Best Headset Solutions For Specific Applications

 

With many different models of business and home headsets to choose from for various uses, don’t you wish there was a way to narrow down and simplify the process?

Our 2025 Headset Buyers Guide does exactly that!  We simplified into the best headset option for specific applications.

We Make Your Life Easy!
2025 Headset Buyers Guide

What’s inside?

  • Poly Voyager Focus 5200
  • Poly Voyager Focus 2 UC
  • Jabra Evolve2 65 UC
  • Logitech Zone Wireless 2
  • Poly Voyager 4300 Series
  • Poly Blackwire 8225 USB
  • Jabra Engage 50 II USB
  • Poly Blackwire C3200
  • Shokz OpenComm 2
  • Jabra Engage 75
  • Poly Voyager 4245
  • EncorePro HW500 Series
  • EncorePro HW700 Series

 

 

Click here to download: 2025 Headset Buyers Guide (.pdf) 

 

Here is a summary of the 2025 Headset Buyers Guide from Headsets Direct:

  • The guide provides the latest models and insider information about headsets, condensed into a quick-to-read and understandable format.
  • Headsets Direct has curated a list of the best headset options for various applications through extensive internal testing and customer feedback.
  • A great headset offers comfort, enhanced productivity, and exceptional value.
  • Headsets Direct recommends consulting one of their Certified Headset Experts to guide you through the selection process and help you find the perfect headset.
  • Certified Headset Experts will ask questions to understand your needs, such as how much time you spend on the phone, what background noise callers hear, preferred wearing style, whether corded or wireless is better, the importance of talk time and battery life, required distance, and if remote answering is critical.
  • Headset manufacturers are focusing on reducing background noise using noise-canceling microphones and active noise cancellation (ANC) in speakers. Active Noise Canceling greatly improves your ability to hear callers in loud environments.
  • New for 2025, the smaller USB-C port has become the new standard. Most USB headsets now come with a USB-C port and an adapter for those who need a USB-A port.
  • Earbuds are gaining popularity as manufacturers work to balance weight, audio quality, and battery life. Headsets Direct is currently testing different earbuds and can share thoughts and suggestions.

Here are some specific headset models highlighted in the guide:

  • Poly Voyager 5200 UC: Designed for work on the go. Features a portable charging case with integrated docking stand for an extra 14 hours of talk time. Allows managing incoming calls by saying “answer” or “ignore”. Uses four adaptive microphones and proprietary DSP to reduce background noise, along with six layers of WindSmart® technology for clear voice transmission. Has smart sensors to answer calls by putting on the headset and transfer calls between mobile phone and headset. Compatible with PC, Mobile, and Desk Phones with USB Connectivity.
  • Poly Voyager Focus 2 UC: Creates a “focus zone” to block out background noise. Features three levels of Advanced Digital Hybrid Active Noise Canceling (ANC). Uses advanced multiple microphone noise canceling with Poly Acoustic Fence technology in a discreet boom to create a virtual noise-free bubble. Offers stereo sound for calls and media/music. Includes Dynamic Mute Alert. Compatible with Computers and Cell Phones, and can add the Voyager Office Base for deskphone compatibility.
  • Jabra Evolve2 65 UC: Provides great audio with all-day comfort. Features perfect-shaped soft memory foam ear cushions and is assembled using durable, premium materials. Has an advanced digital chipset that is three times more powerful and three strategically placed professional microphones for outstanding call quality. Offers up to 37 hours of wireless talk time due to advanced battery efficiency technology and a new digital chipset. The improved busylight is four times more visible. Compatible with PC, Mobile, and Desk Phones with USB Connectivity. Available in a Microsoft Teams-certified variant.
  • Logitech Zone Wireless 2: A top-of-the-line headset certified for business and built for power users. Features AI-powered noise suppression, 4 noise-canceling mics, and hybrid ANC for two-way noise-free calls and working without distraction. Offers 15+ hours of talk/listen time. Has a range of up to 170 ft and weighs 230 grams. Compatible with PC and Mobile.
  • Poly Voyager 4300 Series: An entry-level Bluetooth wireless headset for wireless freedom at an affordable price. Provides up to 50 meters/164 feet of Bluetooth wireless range with the included BT700 USB adapter. Can be used corded with audio over USB mode to extend battery life. Offers up to a full 24 hours of wireless talk time. Features dual-mic Acoustic Fence technology to eliminate background noise. Compatible with PC/Mac and mobile phone, with Teams and UC versions available. Can add the Voyager Office Base for deskphone compatibility. Easy deployment and full remote management for IT managers.
  • Poly Blackwire 8225 USB: Helps teams keep noise out and focus. Features a flexible, noise-canceling microphone enhanced with Acoustic Fence technology. Has advanced hybrid Active Noise Canceling (ANC) with three settings. Includes a built-in on-call indicator. Offers premium sound quality for calls and stereo music. Lightweight design weighing only 186 grams. Compatible with PC and Desk Phones with USB Connectivity. Microsoft Teams version with a dedicated Teams button is available. Designed for comfortable all-day wear.
  • Jabra Engage 50 II USB: Designed for contact centers with real-time call insights and on-screen guidance. Features Engage+ software for real-time actionable insights to improve customer call experience and assist with staff onboarding, coaching, and retention. Has 3 microphones for incredible background noise cancellation. Ultra-lightweight, weighing only 65 grams. Uses BalancedVoice™ to automatically process sound to be clear and crisp. Designed to be light, sturdy, comfortable, and sleek for all-day wear. Compatible with PC and Desk Phones with USB Connectivity.
  • Poly Blackwire C3200 Series: Corded UC headsets offering great value for the price. Durable, lightweight, and easy to deploy with a variety of connectivity and wearing options. Available in hi-fi stereo (C3220) or monaural (C3210) designs. Features intuitive inline controls. Dynamic EQ feature optimizes voice quality on calls and adjusts for music/multimedia. Provides PC wideband audio with noise-canceling microphones for high-quality PC telephony. Compatible with PC and Desk Phones with USB Connectivity. Can add insights from Plantronics Manager Pro.
  • Shokz Bone Conduction (OpenComm 2 UC): A Bluetooth headset designed specifically for communication using patented 7th generation bone conduction technology. Features a lightweight, open-ear design for all-day comfort and awareness of surroundings. Adjustable DSP noise-canceling boom mic eliminates background noise. Multifunction button controls various functions. Engineered for NFC and multipoint pairing. Compatible with PC and Mobile. Allows clear communication in loud environments.
  • Jabra Engage 75 Convertible: A DECT wireless professional headset with superior wireless connectivity up to 330ft. Enables up to 3x more users in the same office space. Offers superior audio quality with advanced noise-cancelling microphones and enhanced speakers. Allows connection to up to five devices simultaneously: desk phone, softphone (via USB), analog phone, and 2 Bluetooth devices. Provides up to 9 hours’ talk time. Lightweight at just 18g with earhook, headband, and neckband wearing options. Keeps sound at a comfortable and consistent level and has a busylight. Compatible with Desk Phone, PC, and Mobile.
  • Poly Voyager 4245 Office: The lightest Bluetooth headset for contact center use, weighing only 28 grams. Comfortable for all-day wear with three wearing options (headband, earhook, neckband) on a single device. Offers hands-free range up to 328 feet. Features a noise-canceling microphone. Provides continuous battery life with an included second battery that can be swapped mid-call for unlimited talk time. Delivers high-quality wideband audio. Bluetooth technology allows for seamless global wireless deployment. Compatible with Desk Phone, PC, and Mobile.
  • Poly EncorePro HW500 Series: A new generation of corded headsets designed for individuals, customer service centers, and offices. Offers business-critical reliability and all-day wearing comfort. Available in six models with voice tube and noise-canceling microphones for clearer calls. Features Wideband audio with noise-canceling microphone to decrease listening errors and listener fatigue. Includes the Quick Disconnect™ feature for mobility. The HW540 convertible offers three different wearing options. Compatible with All devices with additional Direct Connect Cable or Amplifier.
  • Poly EncorePro HW700 Series: Blends luxurious comfort with superior audio clarity and sleek looks for contact center professionals. Built with premium lightweight nylon composite materials for an ultra-lightweight design. Features plush leatherette ear pads and a reinforced headband for comfort and durability. Provides high-frequency wideband response for crystal-clear communications. Has an extendable, superior noise-canceling microphone for precise positioning. Includes the Quick Disconnect™ feature for mobility. Compatible with All devices with additional Direct Connect Cable or Amplifier. Has an elegant satin finish.